REVIEWS ABOUT TRAVEL COMPANIES
LATEST REVIEWS ABOUT TRAVEL AGENCIES
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The tour operator ANEX TOUR, together with AZUR AIR, regularly delays the departure from Kyiv, but from Turkey organizes the departure of tourists 9 hours earlier, although in advance, when booking a tour, it takes an extra charge allegedly for a late departure. At the same time, he does not consider it necessary to inform tourists on what basis they change the FLIGHT number (!), despite the fact that no one canceled the pre-booked flight, just the departure time was 3 hours later. →
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Flight to Sharm was delayed by 7 hours from Sharm by 23 hours. It's all the tourist's fault. In the hotel, if you have any problems, you are alone with your problems, do not expect any help. →
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We bought a tour to Egypt from May 24 to May 31 in Dnepr. We gave good advice online and offered several hotel options. The price was fixed for a day. We bought a package tour for two at Sharm Dreams Resort. We were told about the hotel with its “+” and “-”. Everything was so. I liked the hotel. We flew from Tez Tour with Wind Rose from the Dnieper. →
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I chose a "hot tour" on otpusk.com and the 5-day version of the excursion tour to Madeira seemed very interesting. Dates - every day, starting from "tomorrow", the price is below the minimum price that search engines find for air travel, about 13 thousand hryvnias. I called the company - the girl does not know at all, there is no manager, "she is with a foreign group. →
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Deception in Turkey from TUI. I never write reviews, but the opportunity presented itself. Everyone who buys a tour to this hotel should be prepared for the situation that happened to us. Together with my wife, we purchased a tour to the hotel from 05/12/2018 to 05/22/2018 at the Xeno Eftalia Resort 4 * hotel (No. in TUI Ukraine voucher number 3099991. →
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Our family has chosen the best travel agent for themselves, Travel Professional Group. We love a varied holiday, and lie down in the sun, go to the mountains, or dive with scuba gear. Only in this travel agency we are selected unrealistically cool tours, exactly the ones that we want at that very moment. Always openly talk about all the advantages and disadvantages of each country and hotel. →
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I booked a trip to Turkey. 1) Confirmed exactly one day later 2) The price has been increased by $100 3) After the question - why, there was an answer in the style of "dislike-dosvidos" 4) the so-called "manager" does not know elementary things - he confuses HB / FB, assured that the tour cannot be changed in any way, and then it turned out that it was possible. →
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transfer of flights back and forth. They did not settle in a 5 * hotel for which they paid for early booking. The first day was stolen due to the postponement of the flight, then a day in a hotel below the level, then relocation to a cheaper 5 * They didn't even apologize. No one is going to compensate for the difference in cost, and even more so moral damage. →
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No complaints. Everything went smoothly! →
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In choosing a company, the key point was its fame in the tourism market, which a priori affects the service and quality of services provided. Manager Inna was very attentive to the stated requirements and provided maximum information and options. And before and especially, after the purchase of the tour, the company manager constantly advised on various issues and informed in advance about the date and time of departure, as well as provided redundant information about the tour itself and the conditions of stay in the country of rest. →