Турфирма Coral Travel Турагентство

TRAVEL AGENCY REVIEWS CORAL TRAVEL ТУРАГЕНТСТВО

Choose office Kyiv - Проспект Бажана, 10 (m. Osokorki) (5 reviews) Kyiv - Ул.Крещатик 19-а Бизнес Центр Крещатик Плаза (m. Khreshchatyk) (3 reviews)

services and service level →

A good travel agency: we arranged everything online, and payment and receipt of all documents. They explained all the nuances of filling out the cards, answered questions with documents for traveling with children without a dad (from different parents). They gave me all the instructions on how to check in for the plane (I like to do everything myself) and back and forth. →

My husband and I ordered a tour to Egypt through Coral Travel Osokorki, Arcadia shopping center, managers Katya and Anya. I want to draw attention to the careless attitude towards us as clients: at first they sent the wrong documents under a false name, we received the final package in the evening before the flight. I saw that the type of room in the voucher was incorrectly indicated - Garden view instead of Pool view, which cost 2-3 thousand cheaper. →

I chose this company by chance, I just liked the name and was very satisfied, the manager Alexandra was support and adviser in everything, for which we are very grateful to her. Now we recommend her to friends, and we ourselves will contact her. →

Since the tour picked up an advance payment of 30% back in February, everything was fine, everything changed with the pandemic. Of course, the girls in the travel agency tried to do everything to make the client satisfied, but ... I chose a flight at night. in order to get back in the morning, the flight had to be at 23.00, which made it possible to spend a whole day on the beach. →

We flew on 07/13/2020 on vacation to Kemer for 6 nights. RESIDENCE RIVERO HOTEL 4*, host of Odeon Tours. Terrible customer service from the host! The "hot line" did not work after 18:00 (declared as round-the-clock), when dialing the next morning after 10:00, in a rude form, without introducing himself as an operator, it was stated that no one cares about our claims, no one owes us anything. →

It was the most lame vacation of my life. The hotel is some kind of barn, it doesn’t even pull on a star. We singled out nearby and three stars that looked better even from the outside. And inside ... In the bathroom, it turned out not just mold around the entire perimeter, but black mold already overgrown with moss (see photo). This problem was not solved in any way, for a day it was forbidden to use the bathroom, they rubbed it with some kind of soap, but the mold, of course, did not disappear in a day. →

everything went quickly, the purchase was made online. The manager prompted and offered many options but did not insist on any particular one. We didn’t want to fly with BRAVOAIR, so we flew to Sharm, YANAIR drove without any problems and some delays →