Assigning money and ignoring customers after payment
My husband and I ordered a tour to Egypt through Coral Travel Osokorki, Arcadia shopping center, managers Katya and Anya. I want to draw attention to the careless attitude towards us as clients: at first they sent the wrong documents under a false name, we received the final package in the evening before the flight. I saw that the type of room in the voucher was incorrectly indicated - Garden view instead of Pool view, which cost 2-3 thousand cheaper.