The hotel is terrible. I'll be back - yes

Written: 3 september 2021
Travel time: 27 — 31 august 2021
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 1.0
Food: 6.0
Amenities: 7.0
I rested in this hotel six times, starting in 2015 (see my review below), once even with my seven-year-old granddaughter. Everything in it was old, lived, but everything worked.
Before booking in August 2021, I looked at the reviews on booking: most are enthusiastic, the pool worked. Well, I think I'll go!
Unfortunately, the covid year 2020, when the hotel was not working, was tough on the staff, on the hotel as a whole.
When I moved in in August of this year, to say that I was shocked is to say nothing. Everything is dirty, broken, junk barely works. The mineral pool is not cleaned, flakes float in the water, the tiles around are not washed, dirty. The woman or anyone else looking after the pool is no longer there.

They serve breakfast + dinner. They start half an hour late, because of this, queues are formed to enter the dining room. Once they gave breakfast at 8.30! There was no more of this, we were very indignant that we had come to the sea to relax, but we had to wait for the staff to sleep off. Outrageous! ! But dinner remained at 19.30.
They feed themselves. You can say that it’s not bad, but I’m an unpretentious person.
The room is cleaned only if you ask well, the staff is not enough. Removed once in 5 days.
Why will I come to this hotel again? First, you need to give him a chance. I understand that this year it was rented and served by a family. The entire staff has been changed, and now those who agree to pay less money are working in it. I don't want to say anything more so as not to offend.
Secondly, this hotel is my permanent location at the end of August. The sea is a miracle, what a good + August shopping in Varna.
I was nervous for a couple of days and decided that enough is enough, let others complain and waste their nerves (and complained! ), but I, like a Chinese god, will pass by and rest.
So I spent 5 days: in the morning - walking along the surf line and swimming to Sunny Day and back, in the afternoon - my favorite Varna : ))) And everything worked out. Had a great rest.
Thirdly, why I will return to this hotel: it is an inexpensive holiday. I don't need an all-incl with my lifestyle in St. Constantine and Elena, I have to be in time for the sea, Varna, and the pool. All incl only bothers me, money down the drain. Everything succeeded.
The hotel rested Russian-speaking, Romanians, Bulgarians.
Wifi works intermittently. But when it works - everything is excellent. In the lobby, the truth does not pull at all, only in the rooms.
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Advice for those who still decide to go to this hotel: book rooms from x0 to x5 - this is the side with a sea view. Room x6 is also good - side panoramic sea view.
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To go to Varna - walk up past Romance and Spa to the highway and take bus 409, it goes from Golden Sands to Varna (bus station, Grand Mall, Varna Mall and Airport). It costs 1.60 leva if it is a Chansfield (with conductor), and 1 lev if the bead is electrified.
Translated automatically from Russian. View original