I liked it, but it could be better!

Written: 20 august 2018
Travel time: 9 — 18 august 2018
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 5.0
Cleanliness: 4.0
Food: 7.0
Amenities: 8.0
The hotel was chosen based on the photos on the site and reviews. Although the reviews listed a number of shortcomings, we liked the location of the hotel. We arrived at 6 in the morning, they refused to check us in before 14.00 even for an additional fee. But they gave me dry rations))) We were allowed to leave the suitcase in the luggage room, but the room is not closed and everyone can go there. The only precaution is a security camera.
The territory of the hotel and the hotel itself are beautiful, stands out from neighboring hotels. There is no free parking - 7 euros per day. There is a lot of garbage in the courtyard of the restaurant, napkins and cigarette butts are lying around, dirty tables, garbage cans right behind the fence. Although, it is worth noting that the entire resort is quite dirty and there are very few trash bins. The pools are clean but cold. There are a limited number of sun loungers by the pools, so when you go for breakfast, take towels with you and borrow sunbeds for yourself))) It's a little strange, but this is the only way you will get the sunbed you want. The beach is right across the road, which was great. But the paid sunbeds and umbrellas on the beach were not at all pleasing. And the beach itself is not very clean, but acceptable. The water in the sea is clean and transparent, there were few algae.
I liked the room, they cleaned it every other day, the towels were changed in the same way, but the cobwebs on the window were left until better times. The linen is clean but old. Overall the bathroom is clean. The bulbs in one of the lamps burned out and they were never screwed in all the time. We could not get enough of the air conditioner, brand new and works well. In a room with a sea view, you can clearly hear the sound of the waves. The railing on the balcony on the 8th floor was shaky, resting on them is life-threatening! Of the shortcomings, the refrigerator still did not work and there were no free sockets, you had to either charge your phone or turn on the air conditioner, there is no free safe, it costs 7 euros per day. Wi-fi is paid and free: free is sooooo slow and needs to be reconnected every 15 minutes, and paid costs 3.5 euros per day for 1 person.

The food in the restaurant is varied. There were enough vegetables and salads, there was always meat, there were diet foods and a lot of cakes. There were few fruits, among them: peaches, watermelon, melon, grapes, apples and plums. Forks were always missing. Coffee from coffee machines is average. The tablecloths were sometimes very wrinkled.
The staff is responsive.
In general, we liked the hotel, but the staff should better monitor the cleanliness. Not worth the price we paid. But we would not take a hotel further from the sea)
Translated automatically from Russian. View original