Очень плохой отель Very bad hotel

Rested from 27.12. 11. to 03.01. 12. We regretted that we booked this hotel. Everyone already knows that people in CUBE are very lazy, unhurried, but in this hotel it was all in CUBE, and even greedy, begging for something, for example, a napkin or a toothpick, you need to spend a lot of energy. I rested in this chain of hotels in the Dominican Republic and was very pleased with the service, but here it is necessary to change all the staff and management completely. The maids in the rooms are cleaned very poorly, towels and soap accessories are not reported, you need to go begging for a towel or shower gel. And the girls behave very loudly, it seems that they came to rest. Ants lived in our room and all our neighbors and no one paid attention to our complaints, in response we heard yes we will solve your problem, but this is a hotel problem and a very big one. Everyone knows no KITCHEN in CUBA, but even my youngest daughter will not be able to spoil food like that. The food was terrible, even in the a la carte restaurants, but it was impossible to call the staff. The hotel itself is clean, it is clear that it is new and not very green. Rooms are big and good. The beach is dirty, the sea was stormy, and no one was in a hurry to clean the algae. NEW YEAR, as even the holiday could not be organized, the animation is zero. THEREFORE, I DO NOT RECOMMEND THIS HOTEL, EVERYONE WITH WHOM WE COMMUNICATED, AMERICANS, GERMANS, WAS SHOCKED BY SUCH SERVICE.