Grand Memories Varadero 5*– Reviews

7
Rating 6.110
based on
7 reviews
№31 in the hotel rating Varadero
5.5 Rooms
5.3 Service
5.2 Cleanliness
4.2 Food
6.3 Amenities
The club hotel is located on the first line of one of the best Caribbean beaches, 14 km from the center of Varadero. The hotel was built in 2010 and has a Sanctuary Deluxe zone (only for adults, 18+). This option is suitable for both family vacations and a group of friends.More →
аватар tima0204
 •  traveled 4 years ago
Rating 2.0
More than 3 stars this hotel does not pull! I expected everything, but not so much!! ! Let's start in order. There is a lot of food, but they don’t know how to cook, there are no taste qualities. The restaurant stinks of sewage (a rotten rag). There is no service, the staff is not trained, the restaurant manager only knows how to show your table, but the fact that plates and cutlery in fat is normal!!! Complete unsanitary conditions (dirty floors, glasses, glasses, salt, pepper, etc. … More ▾ More than 3 stars this hotel does not pull! I expected everything, but not so much!! ! Let's start in order.
There is a lot of food, but they don’t know how to cook, there are no taste qualities. The restaurant stinks of sewage (a rotten rag).
There is no service, the staff is not trained, the restaurant manager only knows how to show your table, but the fact that plates and cutlery in fat is normal!!!
Complete unsanitary conditions (dirty floors, glasses, glasses, salt, pepper, etc. ).
The rooms are old, yes, but I was ready for this, and the fact that they do not change towels is trash, and if they did, then after drying on the street.
In the rooms ROCKARANS!!!!
Bars - the guys are trying, rum and cocktails help to endure all this Tunisia !!!!
The territory is chic, and this is the only thing for which this hotel can be put 5!!!
The ocean - nothing special, sand-algae, drunken Canadians, you won't find a free place!!!
I do not recommend this hotel, do not waste your money and nerves!! !
аватар oliganeren
 •  traveled 5 years ago
Rating 7.0
Everything is good in the hotel. We were seated quickly with no delays or hassles. Territory well-groomed. Constantly rowing, scraping cut) Periodically cut coconuts and can be taken for free. But all the same, they ask for tea for cutting and inserting a tube. Tipping is very popular everywhere, but no one gets impudent. … More ▾ Everything is good in the hotel. We were seated quickly with no delays or hassles. Territory well-groomed. Constantly rowing, scraping cut) Periodically cut coconuts and can be taken for free. But all the same, they ask for tea for cutting and inserting a tube. Tipping is very popular everywhere, but no one gets impudent. The people here are friendly and cheerful. The food in the main restaurant is very tasty. From the sea of ​ ​ u200bu200bfood, I really liked the shells, we just overate them. The meat is also very well prepared. Alcohol is normally a large selection but branded brands are not included. True, you can buy an improved al and then they will be included in the price. We drink little and see no point in it. There are four a la carte restaurants by appointment. You need to sign up with the girl in the lobby. The food there is really no different from the main restaurant. The lobby bar is open until 24.00. In the evenings, sometimes during the day, local musicians play in the lobby. Evening performances are colorful and interesting. We watched with pleasure. Everything is scheduled on the stand for the week, you can decide to go or not on which day. The hall is large and there are many seats. The theater has a drink bar. There is also a disco nightclub. . The basis of the movement where the largest number of people is the pool. Here and animation is always some sort of event. Games of the show, etc. There, by the way, there is a gentle entry into the water. The pool itself is not deep. There are a lot of sunbeds, you will always find a free one. There is a children's room with a playground and a swimming pool. It wasn't boring at all. This is not our first time in Cuba, but we liked this hotel the most. Many thanks to our travel agent Dmitry Kukin for such a good choice. The guy fire all quickly picked up the tour in fifteen minutes plus a lot of recommendations on the country itself gave. Type where to take excursions and where to save money. It is easy to find him by his last name on the VKontakte social network. A couple more points about the hotel. It is very convenient that there is a bus stop near the hotel. I paid five cookies once and ride all day) There are very few Russians in the hotel. You can say no. Russian-speaking speech can be found very rarely. A lot of English Canadians and Chinese have a rest. The service staff does not speak Russian at all. hello for now. And not everyone speaks English normally, mostly Spanish. The Internet is like everywhere else only in the lobby and only with cards you need to buy them separately. Well, in general, here I briefly described this hotel)
аватар viktoriaostr
 •  traveled 6 years ago
Rating 8.0
Before going to Cuba, we had very mixed feelings. People wrote either very good reviews or terrible ones. So we didn't really know what to expect. In fact, Cuba evokes different emotions, but the overall impression of the resort is amazing. They told the truth that having been here, you either fall in love with this place, or you don’t want to come back here. … More ▾ Before going to Cuba, we had very mixed feelings. People wrote either very good reviews or terrible ones. So we didn't really know what to expect. In fact, Cuba evokes different emotions, but the overall impression of the resort is amazing. They told the truth that having been here, you either fall in love with this place, or you don’t want to come back here. We belong to the first category of people, and after this trip we will come here again and again. The atmosphere of universal joy, incendiary music and dances. Burning rum and fragrant cigars, retro cars, warm sun and turquoise ocean, we were completely delighted with all this. Now about the hotel itself. Immediately upon arrival, we were settled, they brought us and our luggage to the room, they brought us to the floor directly to the room. Everything is very fast and efficient, and throughout our stay we were helped with all questions just as quickly. A two-room suite, we had a view of the pool, spacious, a lot of space for things that I took three suitcases, everything was placed. Huge double bed with comfortable mattress and pillows, nice clean sheets and towels. The mini-bar was filled every day with water, beer, soda, as well as 4 types of alcohol were constantly: rum, gin, whiskey and vodka. Completely satisfied with cleaning. They constantly asked how we feel here, and if everything is fine with us. The atmosphere is very friendly. Perhaps this is exactly what we expected from Cuba. When we booked the hotel, we thought that we would stay in Havana, but we were advised to choose Varadero, and just go on an excursion to Havana. And already upon arrival we realized that it was the best option. . This is the most beautiful beach I have ever seen. The ocean is clean and warm, I didn’t even want to get out of the water. The sand is white and soft, a real pleasure for bare feet. The area is very beautiful, there is a separate section for adults, an adults-only pool, and a great bar. Speaking of bars. You can eat and drink a cocktail or a drink here around the clock. We sometimes returned from the center of Varadero late at night, and we were always welcomed at the bar. The food is very varied in the main restaurant, there is absolutely everything, and the grill was very tasty. And we really liked the Italian restaurant, it is the best of all a la carte. Very incendiary evening performances in the Cubana bar. Live music, interesting and colorful shows, fun activities and dances during the day, dancing all the time)). Havana is a separate story, you can't write for it, you have to see it. We will definitely be back, wait for us Cuba!
аватар dariagad
 •  traveled 7 years ago
Rating 8.0
Of course, you can’t put 5 points for all parameters, but the cost is fully consistent with the quality. Cuba is Cuba, we knew this from the stories of friends. And we decided to visit this country ourselves. Number. Everything is good. Good furniture is not new, of course, but nothing creaked or fell off. … More ▾ Of course, you can’t put 5 points for all parameters, but the cost is fully consistent with the quality. Cuba is Cuba, we knew this from the stories of friends. And we decided to visit this country ourselves. Number. Everything is good. Good furniture is not new, of course, but nothing creaked or fell off. And a decent view. The bed is comfortable. There is an iron and ironing board. Coffee maker, TV, but there is nothing to watch, and who needs it on vacation. As for the Internet, there is in the lobby but for a fee of 2 cookies per hour. The room has quite a spacious balcony. Everything that should be replenished was replenished, the only thing a couple of times they did not change the towels had to be reported to the reception and after thirty minutes they brought it. In general, the staff are good kind people. A little slow at times, but the attitude towards the guests is very friendly. The food at the hotel is very tasty. Staying hungry is simply not realistic. You can eat 24 hours a day without any problems. Many meat dishes meat is generally everywhere right up to the decoration for side dishes. There are also quite a few fruits. There is a beach bar there, too, everything is almost ok except for potatoes. Forever burnt. The drinks are excellent and the cocktails are good and all the alcohol is of high quality about the rum. Again, for such a price for the tour is just fine. In fact, we needed a beach, a normal room and good food. This is what we got, and the territory is chic and very beautiful. There are very few families with children in the hotel, many couples, especially young people, have a rest and Russians, so you will find someone to chat with. The animation is funny, although not in Russian, but everything is clear anyway. The beach is nice and clean. Lots of sunbeds even came from a nearby hotel, no one kicked them out anyway. We had a very good rest. There are no complaints about the hotel, it's worth the money!
аватар ianaromanina
The price is affordable, the beach is excellent and the food is decent) This is how you can briefly describe this hotel) And such trifles as oldish rooms did not bother us at all. A few words about them. The furniture is not new. But kind. The bed is good with a good mattress. And the underwear is not worn out. … More ▾ The price is affordable, the beach is excellent and the food is decent) This is how you can briefly describe this hotel) And such trifles as oldish rooms did not bother us at all. A few words about them. The furniture is not new. But kind. The bed is good with a good mattress. And the underwear is not worn out. They clean normally I won’t lie, I won’t say that it’s excellent. There is an iron and ironing board in the room. Daily bring water and soda and beer. Coffee machine and cups. The bathroom set was replenished. A couple of times there was confusion with towels, then one was forgotten, then two extra ones were brought. But then there was no more confusion. The staff will not say that lazy but sometimes a little slow. But generally good people. The beach is cool here, of course everything is okay. The water is beautiful and clear. The beach is cleaned regularly every morning. There is a bar, by the way, they make cocktails normally and alcohol is good in the hotel, there are no problems with this. On the beach from ten to four you can have a bite to drink drinks. In general the food is good. Of course there are no frills. You will not see black caviar here) But a lot of meat dishes. Yes, there is a large selection, but the truth is that after a week it started to become boring) A little hint. The coolest cocktails are made in the main bar) The hotel is a great option for the price. I can’t really say anything about excursions, we almost didn’t get out of the hotel. We went only to Varedo, and even then once by taxi and once by bus. The hotel is a good place to stay!
аватар
 •  traveled 10 years ago
Rating 9.0
We rested for two weeks and were very satisfied, everything is very cool, the territory is well-groomed, very beautiful, the food is super for every taste, the infrastructure is wonderful … More ▾ We rested for two weeks and were very satisfied, everything is very cool, the territory is well-groomed, very beautiful, the food is super for every taste, the infrastructure is wonderful
Review from — vOtpusk.ru
аватар eleandrienk
 •  traveled 12 years ago
Rating 2.0
Rested from 27.12. 11. to 03.01. 12. We regretted that we booked this hotel. Everyone already knows that people in CUBE are very lazy, unhurried, but in this hotel it was all in CUBE, and even greedy, begging for something, for example, a napkin or a toothpick, you need to spend a lot of energy. I rested in this chain of hotels in the Dominican Republic and was very pleased with the service, but here it is necessary to change all the staff and management completely. … More ▾ Rested from 27.12. 11. to 03.01. 12. We regretted that we booked this hotel. Everyone already knows that people in CUBE are very lazy, unhurried, but in this hotel it was all in CUBE, and even greedy, begging for something, for example, a napkin or a toothpick, you need to spend a lot of energy. I rested in this chain of hotels in the Dominican Republic and was very pleased with the service, but here it is necessary to change all the staff and management completely. The maids in the rooms are cleaned very poorly, towels and soap accessories are not reported, you need to go begging for a towel or shower gel. And the girls behave very loudly, it seems that they came to rest. Ants lived in our room and all our neighbors and no one paid attention to our complaints, in response we heard yes we will solve your problem, but this is a hotel problem and a very big one. Everyone knows no KITCHEN in CUBA, but even my youngest daughter will not be able to spoil food like that. The food was terrible, even in the a la carte restaurants, but it was impossible to call the staff. The hotel itself is clean, it is clear that it is new and not very green. Rooms are big and good. The beach is dirty, the sea was stormy, and no one was in a hurry to clean the algae. NEW YEAR, as even the holiday could not be organized, the animation is zero. THEREFORE, I DO NOT RECOMMEND THIS HOTEL, EVERYONE WITH WHOM WE COMMUNICATED, AMERICANS, GERMANS, WAS SHOCKED BY SUCH SERVICE.


avatar Denis081073
09/21/2012 I am flying to Cuba with my wife. How is the weather at this time? The choice of the hotel was recommended by the tour operator, but the reviews are mixed, there are a lot of worries on these issues from my wife. Help, please, to understand.
12 years ago  •  4 subscribers 6 answers
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Клуб-отель расположен на первой линии одного из лучших карибских пляжей, в 14 км от центра города Варадеро. Отель был построен в 2010 году, имеет зону Sanctuary Deluxe (только для взрослых,18+) Этот вариант подойдёт как для семейного отдыха, так и для кампании друзей.

Location Отель расположен в 45 км от аэропорта г. Варадеро.
Description of the beach Протяженность пляжа – 400 м.
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

2 открытых бассейна, рестораны: La Orquidea, Los Lirios (морепродукты), Mar Pacifico (креольская кухня), La Violeta (итальянская кухня), Ging Seng (азиатская кухня), Ave del Paraiso (международная кухня), бары: Лобби-бар Mariposa, Бар Azahar, Бар Cascadа, бар у бассейна Adelfa (открыт круглосуточно, обслуживание по системе «все включено»), Amapola, Hortensia, Flor del Tabaco - Cigar Bar (платно, только для гостей зоны Sanctuary). Конференц-зал с макс. вместительностью 40 человек.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • car rental
  • laundry
  • currency exchange
  • payment by payment cards
  • hotel for adults
For kids Мини-клуб для детей от 4 до 12 лет, детский бассейн площадью 60 кв. м.
  • children's swimming pool
  • playground
  • kids club
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports 2 теннисных корта с освещением (предварительная резервация): ракетки и теннисные мячи. Многофункциональная спортивная площадка. Немоторные водные виды спорта: водные велосипеды, катамаран, сейлинг.
  • sauna/bath/hammam
  • jacuzzi
  • table tennis
  • tennis court
  • volleyball
  • basketball playground
  • gym  FREE 
  • aerobics
  • water activities
  • windsurfing
  • disco club
  • animation
  • celebration organization service
Description of rooms

Всего в отеле 960 номеров таких категорий: Superior DBL Room, Standard DBL Room, Junior Suite Sanctuary, Suite Sanctuary.

In the rooms

Спутниковое телевидение, центральное кондиционирование, мини-бар (бесплатно), сейф (бесплатно), душ или ванна, фен, телефон, утюг и гладильная доска, кофеварка, керамическое покрытие, балкон.

The address Autopista Sur, km. 18,5 - Punta Hicacos, Playa de Varadero, Cuba.
Phones: +53 45 667966
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам, yes. Вы можете прекрасно провести время за игрой в настольный теннис, теннис, волейбол, баскетбол. Для поддержания хорошей физической формы отель предлагает аэробикой. В отеле есть водные развлечения. Море и волны заиграют новыми красками если воспользоваться услугами виндсерфинга. Танцы-шманцы до утра или как позволит администрация отеля, вот что Вас ждет в Диско-клубе. О том чтобы Вы ни минуты не скучали позаботится анимация. Служба организации торжеств поможет изысканно отпраздновать годовщину свадьбы, день рождение или любой другой праздник.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой.