Отвратительное отношение администрации Terrible management attitude

Hello ! I would not recommend Fedra Hotel to anyone in my life. My husband and I booked the hotel back in May. The cost was $234 for 10 days. Upon arrival on September 1 at the Fedra Hotel, the girl at the reception refused to check us in and offered us a room at the Calypso Hotel. Because there is no place for us at the Fedra Hotel, since everything is busy. And when they heard about the Calypso hotel, I almost felt bad. Because they heard about it. we told the girl: how so: we booked a hotel for 4 months, but she said that she didn’t know anything, write wherever you want, complain about her, she doesn’t know anything, call yourself a taxi and go to calypso. of course, we didn’t swear and went to the calypso hotel (it’s good that the taxi driver who drove us from the airport didn’t leave us and was there until the last). in the calypso hotel, when we approached the reception, a man was sitting. We told him what we were told at the Fedra hotel. He took a sheet of paper and we saw that we had already been put on the list for settling in calypso, that is, initially the Fedra hotel managers deceive people, they say that the hotel has free places, and upon arrival they send people to calypso, but everything would be fine if if we didn’t see what’s going on in calypso, there’s complete chaos, you should have seen these numbers, I really regret that I didn’t take a picture. we went into the room on the second floor, but it was not like the main building, we saw 4 beds the size of a kindergarten connected, instead of curtains, a sheet hung in the kitchen shed and there were no doors in the lockers, there are no words, I just can’t even describe it. and we looked at it all with such eyes and left. we have canceled this number. We found a completely different hotel and then we found out that in fact in the fedra they deceive everyone and send them to calypso and, by the way, to calypso. 3 days before our arrival, a man drowned in the calypso pool. as it turned out in calypso there is no permission for the pool. And the locals call this hotel a hangout. so the choice is yours. The Fedra Hotel and the Calypso have the same owner