Наглый, хамский персонал отеля. Отель - "обдираловка" . Управляющий проффисиональный жулик. Rude, rude hotel staff. The hotel is a rip-off. The manager is a professional crook.

Good day. We rested in Tofinis with my brother from late April to early May. We arrived at 7 am, at 8.30 we were already at the hotel (the hotel is at the very beginning of the city, on the outskirts, so we were brought there first). We were seated at 15:00. When checking in, no one smiled, there was a feeling that we were asking for them to visit. The room was gorgeous, sea view as ordered. Rested for 6 days. The first cleaning was on the 3rd day, and then because I had to declare this at the reception. Finally, they cleaned the room, changed the towel (left 5 euros, after that they began to clean it every day). In terms of nutrition - well done! Variety, quality and the ability to cook deliciously. Kudos to the cooks and waiters!! ! The only thing we had was half board (breakfasts and dinners), drinks (tea, coffee and water) were only at breakfast.
On site there is a paid small water park 20 euros per person. He's not worth it. There is no animation in the hotel. After dinner, everyone goes to their rooms or goes for a walk in the center. After 21 the hotel is not a soul.
A little about the beach. The journey takes 10 minutes. The beach is sandy, clean, but "there is nowhere for an apple to fall"))) For a fee: sun loungers - 2.5 euros, an umbrella - 2.5 euros.

The road from the hotel to the center is 30 minutes. There you find yourself in a world of unbridled fun: the famous Ayia Napa bars, restaurants, cafes and an amusement park.
Let's go back to the hotel and talk about the staff and their management. Waiting for check-in in a room for 6 hours (even in a half-empty hotel) is trifles. At the reception, when asked to use the first-aid kit - bean and plaster (there was a little trouble, since we had peroxide to treat the wound with us), in an indifferent and rude form, we were refused elementary help by a Russian-speaking girl, pointing to the store what you can buy there everything we need.
Coldness, indifference of Tofinis hotel staff and careless attitude towards tourists. This is rare in Cyprus. Usually you notice and note, on the contrary, excessive care, positive and friendliness. Eh. . . yes. But the main, to put it mildly, nuisance awaited us during the eviction. Check-out from the rooms takes place at 12 noon. Our transfer was at 20.30 pm. We overslept the checkout and were woken up by a knock on the door at 12.40. Not having time to get out of bed and get dressed, the hotel manager and 2 cleaners burst into the room (a spectacle like in a movie about maniac killers). Angry, pointing at the clock and shouting that we are still sleeping (I repeat, the hotel was more than half empty, we don’t see crime in our waking up), then the cleaners start touching our things with screams....the manager in Russian asks for 5 minutes release the number.
As a result, for 40 minutes of our extra stay in the room, the hotel manager presented us with an invoice for 80 euros (6000 rubles), although this is the price per day. When we said that we would not pay for it, we were simply told, okay, they will call the police and the detention will result in us not flying on a charter. (Details of screams and words that were uttered by the staff at the reception and the hotel manager himself (sitting to the right of the hotel entrance) write himself - do not respect. Thanks to the hotel visitors, other similar tourists for protecting our side.

To avoid these problems, we had to pay for everything by taking receipts. We understand our cant. But such an attitude, slander that was addressed to us, rudeness and rudeness cannot be forgotten and not understood!! ! Ripped off in 40 minutes as for daily living - an open rip-off !!! !