Новый,удобное расположение New, great location

I want to tell everyone my opinion about this hotel. Arriving here, we really liked its location, being a 3-minute walk from a wild beach, 7 minutes from the center and two other beaches, the cook is wonderful, the food is delicious, wi-fi only works in the room, cleaning is so purely symbolic, but I'm not particularly interested in it, the main thing is clean towels and bedding. But on the last day, the most terrible thing happened that I have never met in any hotel, when I come to the room I see that my cosmetic bag with soap accessories is open, there were gels and soap from this hotel, since we did not always use them and some I breaststroke into it, and I see the whole cosmetic bag was rummaged through and all their gels and soap were taken out. Arriving at the reception, the administrator Anna (a Russian-speaking blonde, the person of this hotel that I didn’t like, if you come you will understand why) she began to convince me that the cosmetic bag was open before that, no one climbed into it (although this was not, I’m sure I know) and the cleaning lady just pulled everything out because it’s impossible to take them out of the hotel, listen, for the first time I hear this nonsense, I’ve never seen this, although I often rested in different countries and hotels by the number of stars. They didn’t solve my problem in any way, she didn’t even want to, she just listened to me and everything and says if you want, then write a complaint in English (although I said that I don’t speak or write English, and after my words she continues to tell me if you want to write). Honestly, if there are at least some stars for this hotel, then the staff and personal belongings of people should not be touched, or if any situation occurred, it should have been in my presence. Based on everything, I didn’t even think to write such a thing about hotels, but alas, everything happens from such trifles, I thought that new hotels should earn their reputation and not vice versa. I do not recommend this hotel and would not recommend it.