Disappointment

Written: 20 september 2008
Travel time: 21 — 28 august 2008
Your rating of this hotel:
3.0
from 10
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We visited Prague for the second time, and to be honest, the second trip was partly due to the fact that last year, having arrived from Villa Andy, we were completely delighted and really wanted to return again and to this particular hotel. Four of our friends, after our stories, also could not resist and went with us. I can not say that we were disappointed with the trip, but, to be honest, "the sediment remained. " We booked a hotel in the Golden Prague travel agency, there are no complaints about them. About the hotel. Almost completely changed the staff, who did not understand anything at all about what they were asked. We are not among the tourists who demand that everyone speak Russian to us, we have no problem speaking English, but we were not understood in this language either. This is of course very annoying. To begin with, we ordered 1 twin (with two beds) and 2 doubles (with one large), but for some reason they deigned to put us in 2 twins and 1 double. They didn't quarrel. I did not want to spoil the mood at the beginning of the trip. But what upset me the most was the following. We had a hotel paid for 7 days. Moreover, we were absent (leaving) for 2 days from the bottom, and after we returned back at 11 pm and asked for at least something to eat from the road, we were given a categorical negative answer. I will never believe that the young man on duty that night couldn't make us a couple of breakfast sausage sandwiches. We didn't refuse to pay. He was just too lazy to do it. Or maybe he did not understand what we want from him. And one more nuance that we did not notice last year. When evening came, young people (almost children) began to appear in large numbers in the hotel bar, apparently living somewhere nearby and occupied almost all the tables with their large companies, so that the hotel guests sometimes had nowhere to sit. Otherwise, of course, everything remained the same, the hotel is really comfortable, the rooms were cleaned and towels changed regularly. The cook is great too. But to be honest, if we go to Prague again sometime, we will not stay at Villa Andy again. . It's a shame that the banal change of that wonderful sympathetic last year's staff so spoiled our impression of the hotel (((.
Translated automatically from Russian. View original