Expectations were not met

Written: 8 november 2012
Travel time: 15 — 28 october 2012
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 6.0
Cleanliness: 7.0
Food: 10.0
Amenities: 9.0
The choice of the Dominican Republic as the destination for the next vacation was made in the wake of pleasant memories of last year's vacation in Cuba and Mexico. This is probably what caused the disappointment. Although, probably it all depends on where you first arrive in the Caribbean, then the place will be the best for you. I will not argue about the advantages of Cuba, Mexico and the Dominican Republic (I heard different opinions), my personal delight remained in Mexico and I will compare everything else with it.
Flight. Many have written about him. Yes, it is tiring, but in order to get from late autumn or winter to summer, you still need to fly for a long time (either to the west or to the east). We flew there and back via Paris. But on the way back (Punta Cana - Paris) we flew in a half-empty plane, each passenger got at least 3 places where they could lie down and sleep, so the road was not so tiring. This was most likely due to the fact that we flew to Paris on Monday morning. But we flew to Punta Cana from Paris on Monday morning in a crowded plane and it was hard. I suggest that on Wednesday and Thursday the planes there are not so full. If someone flew these days from Paris towards the Caribbean, please confirm or refute my version. I would like to know for planning my next trips.
Arrival. The plane was delayed in Paris for 1 hour, but we arrived 30 minutes later than the time indicated on the ticket. Procedures at the airport are standard, but it is not clear why the stewards on board the aircraft did not issue immigration card forms to fill out. At the airport itself there is no place to fill them out (they wrote on the backs, knees, etc. ). After paying the fee, passport control very quickly received the luggage and left the airport. We were met, put on the bus and taken to the hotel. Naturally, our hotel was the last one, so we got there in an hour and a half.

Hotel. We bought a club system, so we had a separate check-in at the hotel and a separate reception, to which we were taken by typewriter. We paid for two rooms: one for honeymooners and one standard with two separate beds. Our operator several times emphasized the need to provide 1 room with separate beds, but we were put in a room with one large bed. True, they showed us a room with separate beds, but we refused it, it really breathed dampness on us, and it was the 2nd floor, I don’t even know what to say about the 1st floor. I can definitely say that dampness is not felt on the 3rd floor. Regarding extraneous odors, I want to say that they are present after the rain (the longer it rains, the longer the odors will last). Club houses are indeed located closest to the ocean, but correspondingly farthest from the main restaurants, although the walk is useful. The rooms are good, the beds are really comfortable, everything works. Here are some oddities with respect to cleaning. We were given a questionnaire where we had to indicate such things: when it is better to clean the room, what drinks in larger quantities should be put in the minibar, on what days and at what time to fill the jacuzzi, and so on. We filled out the questionnaire and conscientiously took it to the club reception, but it is not clear why. The rooms were cleaned when necessary, and not during the period of time that we noted, the situation in the bar did not change, the jacuzzi was not filled on the designated days by the scheduled time. During the cleaning process, they constantly forgot to put some kind of towel.
Since we settled in a room with one bed, we were asked to give us a second blanket (although it is impossible to call it a blanket, a thin plaid), so they didn’t wait for it for two weeks.
The bar was replenished regularly, shampoos, shower gels, soap replenished approximately every five days. We had one room service menu for two rooms (that is, we might not have had it at all), but we never used it, because we were afraid not to wait (given their super slowness).
Nutrition. Above all praise. Tasty, varied and very dangerous for the figure (I really want to try everything at once). Beef just melts in your mouth (especially in an Italian restaurant). Seafood is not even worth commenting on, although the fish is not always pleasing, but this is nothing. Pizza is very tasty, but there are many things to list. The most delicious papaya (from the countries where we have been), not bad mango and pineapple, but the fruit is a seasonal thing, so at other times there will be other fruits and other sensations. In general, the Dominican Republic is a place where you can eat high-quality, environmentally friendly and deliciously prepared products, this is its undoubted advantage. With regard to booze, too, only compliments, French champagne and wines, Italian martinis, and so on. etc. But with some cocktails, a puncture, a disgusting majito (instead of lime, citric acid + blackened mint), margarita does not look like anything at all.
All restaurants are good in their own way, only Japanese was disappointing.

Dress code. The dress code applies only to dinner, but this does not mean that you can come to breakfast or lunch in a swimsuit (they won’t let you in), men will definitely be forced to wear a T-shirt or T-shirt and shorts, pareos are enough for women. Dinner is another matter. The most severe dress code in a French restaurant (the most restrictions), and they mainly concern men (closed shoes, trousers, tennis shoes). And the female half was happy to skip their outfits (very reminiscent of the cartoon about Prostokvashina). When packing your suitcase, keep these rules in mind.
Excursions. Not particularly impressed. So, in order to unwind, it’s worth going to catalinita (I advise VIP), as already mentioned in other reviews, the advantage is: a smaller group, a boat with a canopy, no pushing at dinner. Be sure to take a protective cream and light clothing (including a hat) so as not to burn out and do not feel sorry for getting wet.
We also went to Santo Domingo, but we weren’t impressed, it’s worth going there only for souvenirs (the choice is bigger, the prices are more democratic). Regarding prices. If the issue is very fundamental, you can always monitor prices in the hotel and in other places. For example, Rum Barsaleo Imperial, which is actively advertised, at the hotel cost $40 a bottle, in Matryoshka (a supermarket near the airport, they are brought there after catalinita) for this price 2 bottles, and in Santo Domitngo 2 bottles for $19 for a promotion (but we didn't get it). Vanilla in pods - at the hotel $ 11, in Santo Domingo - 9, but vanilla extract, the cheapest was in our hotel. When shopping, pay attention to weight or volume. So, vanilla extract in one shop in the hotel was 5 dollars, and another 6 dollars, but at 6 dollars it had a larger volume, so it was more profitable to take it at this price.
Contingent. We got on a frenzied arrival of Americans, they made up about 90% of vacationers, but by the end of the stay, Hispanic guests began to appear. It's cool to watch how American youth from a couple of portions of Mamajuana dance in the pool at night (joying that the number does not go to this pool), it's not very cool to watch how, again, American youth smoke weed right in the pool, washing it down with champagne and cocktails (but again - still rejoicing that the room is not on the pool). But in principle, they are harmless, do not stick and do not climb with showdowns, but simply enjoy life and apologize to you at every step.

A spoon of tar. In principle, it may seem that a good rest, a decent hotel, a little relaxed and singing and dancing Dominicans all the time, a green, warm ocean, a clean beach, there are enough sunbeds for everyone and you don’t need to occupy them neither light nor dawn - yes, everything is fine, and despite the fact that it was there that Hurricane Sandy was forming at the time of our stay, the weather was excellent, but the whole impression was spoiled by theft. Yes, they steal and will steal everything that is bad in the rooms. Not everyone steals money, but one bill of different denominations, provided that there are more than 3-4 of these bills of the same denomination. The calculation is simple, on vacation you do not always remember exactly how much and where you spent and what the bills were. Therefore, vigilance and vigilance again, even if you leave the room for 20-30 minutes, lock everything of value in a safe. In our case, these unfortunate 30 minutes were enough and the safe was not closed to the code (but the closet in which it was located) and 120 dollars said goodbye. Then at the club reception they heard how the Americans were indignant about a similar issue. So this is a system, do not flatter yourself, the country is really poor, and the presence of such a neighbor as Haiti does not contribute to a safe criminogenic environment, so it is better not to appear outside the hotel. If you need to go to the shopping center (and they are still far from the hotel), do not huddle - take a taxi - life is still more expensive.
And do not have the illusion that in case of theft (anything: money, things, telephones, etc. ), the hotel admits its guilt, NEVER! Do not forget that the main contingent is the Americans, and if the hotel admits its guilt at least once, this will be sufficient reason for the Americans to sue the hotel for considerable moral damage in the future (they are masters in this matter, unlike us).
I think it is not worth further "spreading the thought along the tree" both on this occasion and on others. I am ready to answer questions, but due to the nature of the work, it may not always be prompt.
Have a nice holiday everyone!
Translated automatically from Russian. View original