"Thank you for the rest!"
Egypt, Taba.
I bought a ticket through the company "Panorama-Tour" to celebrate the New Year in Egypt. The program was promised to be luxurious under the auspices of the tour operator "Tez-tour" and the airline "MAU". However, everything from the very beginning did not meet the stated expectations. First, from 8.00 in the morning, due to bad weather, the flight to Taba was constantly postponed. The representative of "Tez-tour" did not appear at the airport, no one answered the phone calls. It was impossible to get any information about the flight. Despite the fact that other, later charter flights were departing, our flight to Taba was of no interest to anyone. Even after the passengers of our flight were checked in, nothing changed with the flight. Neither "MAU" nor "Tez-tour" was bothered by this in any way. The first sent anyone, but not us, and the second did not give a damn about anything. As a result, 1.5 days in the confinement of the airport "Borispol" without water, without food, without an overnight stay! I have never met a worse tour operator than "Tez-tour"! With "Tez-tour" it is simply impossible to have any business! They just "cut coupons" and they don't give a damn about customers. And most importantly - no responsibility. "Tez-tour" blames everything on "MAU", and that, in turn, throws off all responsibility on "Tez-tour". But in the end, they made money on us, and we were left without money, without rest, without attention! And he also launches expensive advertising on all channels about how "Tez-tour" takes care of us and our vacation! ? But where and how?