Ожидания не превзошли реальность Expectations did not exceed reality

The tour operator praised this hotel a lot, but the reality was not as expected. The rooms are tired, they clean it only if you leave a dollar. Upon check-in, they promised a cool room for $ 20, don't get fooled by this garbage!! ! As a result, we were given a room on the 3rd floor with a broken safe, for the replacement of which we had to pay, but before that we had to interrogate them so that they would come to you to change it, for having laid the sofa for the child, he was also waiting for a bonus for his work, in general, impudent to horror!
C grade food, zhlobsky portions, but they pile on their own without a queue and more. Not all restaurants are open, half are closed. The territory is large and beautiful, I really liked the cacti, they are huge there)) The pools are good and there are many of them, there are pools with a jacuzzi, I also liked the sea, the pontoon is not very long, beautiful corals, but there is also a sandy entry. On the beach you can eat pizza, burgers, french fries.
In terms of entertainment, it’s boring, in the evening you can sit in a bar, there is live music, well, as it were, that’s all. If you are relaxing with a child, for children there is a swimming pool with slides, a playground, a cartoon in the evening, then a children's disco.

We expected better from the hotel, but overall we had a good stay.