The hotel is good, but the service is lame

Written: 21 july 2015
Travel time: 22 may — 1 june 2015
Who does the author recommend the hotel to?: For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 3.0
Cleanliness: 7.0
Food: 9.0
Amenities: 8.0
rested with her husband and child 6 years old at the Golden 5 Paradise Resort 5 * (Hurghada) from May 22 - June 01

Transfer: well received, quickly arrived, quickly placed, flew Anex Tour

Hotel: the hotel is 12 years old, it includes several more hotels, old rooms, I won’t recommend the hotel itself to anyone, we lived in Paradise (main building) overlooking the singing fountain, but there was no cleaning as such, the carpet, in my opinion, and they never vacuumed, the curtains are dirty, the linen is stained, they change until you throw it off yourself, the towels are changed every day, but everything is stained, although they came to the reception three times, asked to be replaced, my husband regularly left bakshish, to which I kept saying which is absolutely nothing.


The calving area is very large, beautiful, a lot of palm trees, flowering trees and bushes, many flowers, grass. It appears to be taken care of daily. There are pools, but we never swam in them, because we were driving across the sea)))

Entertainment: Animation was not used, because.
the child was with us all the time, so I can’t say anything about this. In the evening, on the square near the fountain, the child rode cars, we took electric bikes twice and rode around the territory for $ 5 - 20 minutes.

Food: I liked everything, especially pastries and desserts, every day beef, fish, chicken. For several days they gave squid rings.
For breakfast: Cottage cheese, cheese, sausage (soy))), eggs, pancakes, scrambled eggs, fruits, vegetables, pastries, desserts
Lunch: Soup-puree, various side dishes french fries, rice, lentils, asparagus, plain baked potatoes, pasta, spaghetti, wine
Dinner: also, but with variations, desserts, wine, fruits (in 10 days we managed to try, melons, dates, watermelons, tangerines, oranges, apples)
I liked all the food.

Beach and sea: the beach is very large, you can always find a free sunbed, the bottom is sandy, the entrance is smooth, the sea is fabulous turquoise, there are a lot of fish and marine life, for those who like to swim with a mask.
On the beach there is a cafe - a bar where there are drinks, beer, pizza, we ordered grilled shrimp for $ 15, very tasty.

As a result, I can say that I liked 3 factors from our vacation, this is the sea - the beach, the hotel area, food, but the service is lame, maybe I should have talked more sharply at the reception, but I didn’t want to spoil the mood and impression of the rest.
Translated automatically from Russian. View original