5th time in Hurghada and in a terrible shock!!!

Written: 19 may 2013
Travel time: 8 — 15 may 2013
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 5.0
Food: 8.0
Amenities: 8.0
In Egypt already 6 times, but there was no such disgrace in any hotel! We always went in 4-ki, not spoiled by food and raspaltsovka. I have always written good reviews. Here I am insanely happy that we went only for 7 days (I thought upon arrival in Kyiv I would kiss the earth). But everything is in order.
1st day.
We met at 13-00 at the airport quickly and well, drove to the hotel, while we were filling out documents at the reception, went to the dining room to eat. Then they put us in a small "jailhouse" (sorry, it doesn't deserve another word) and kind of comfortably took us to the room. People, remember this number 3415 !!! ! And if you are put there, carefully check everything! Well, you understand that after the road I only wanted to go to the sea, which my daughter (15 years old) and I did. We came to the beach (although we didn’t immediately understand where to go), threw things under the fungus on the sunbeds and into the sea. Admiration knew no bounds!! ! Turquoise water, transparent, lots of fish. In general, the first day pleased us. In the evening, we even went to the evening show "Mister Hotel", laughed.

The first inconvenience is that the air conditioner is not controlled by a remote control, but around the corner of the room in the corridor on the wall. I got up at midnight and turned it on and off, tk. even on the weakest mode, it was blowing into the neck, and it was hot under the covers. The fun started the next day.
2nd day.
After breakfast at 9-20 there was a meeting with the hotel guide. The guide from Coral Muhamed, a young lad of 27 years old, gathered 30 tourists who arrived yesterday and led them to a la conference hall, without air conditioning, in which the heart really stopped. For almost 40 minutes he was telling something (for me personally and I think for others too) absolutely unimportant in type:
- do not buy tours from locals

-what excursions does Coral offer, etc. Then he gave me some forms to fill out and said that at 10-30 they should be brought to the reception desk. When we filled it all out in the room and returned to him, we found that people from at least 12 rooms were waiting for the same procedure + ordering excursions from him and all this would continue for at least another 1.5 hours, but I really wanted to go to the sea. In general, we survived all this and rushed to the sea. Again, everything is beautiful and unusual - after all, this is what we are going to Egypt for. And here!! ! After dinner, my daughter did not feel well and stayed to rest in the room, and I went back to the sea. I return at 5 pm, and she tells me that the cleaner came, she opened the door for him - she thought that he had left something in the room after cleaning, and that freak saw that the girl herself was in the room and began to pester her, and when she barely pushed him out the door and closed the door with a chain, so he began to open the door with his key and break into it !! ! Accordingly, in the evening, outraged, I told the hotel guide about this, he began to call some managers, security guards, and God knows who else. At what it looked like this: the guide called the manager, told him our story, the manager called the security, he told the story to him, the security called the chief security and he told him our story. But they retell it all in Arabic!! ! how do I know what they are talking to each other there, maybe there is a damaged phone and they generally say that my daughter herself tried to hang herself on this reptile's neck !! ! In general, my indignation knew no bounds and I asked that this spirit cleaner not be in our room and in general we don’t need to clean them. And the fact that this janitor is a rare freak was confirmed at the end of the trip.
8th day. In the morning we couldn’t sleep because after all the fights and upheavals we really wanted to go home!! ! My daughter kept repeating: Mom, what a happiness that I live in Ukraine!! ! We went to the dining room, took pictures on the seashore and returned to the room for things. then a phone call - I decided that it was from the reception they were calling to warn them not to be late. A male voice calls my last name. Yes, I say that, already go to the bus? And then I hear on the phone in broken Russian: no husband, can I have sex for $ 15? Everything turned upside down for me, I started yelling at him, and he was so calm: come on for $20!! ! I hung up, my daughter was pounding all over, we were for things and at the reception.
And now I will write some delights of the remaining days of my stay at the hotel.
On the 3rd day in the evening, for some reason it seemed that the air conditioner was blowing warm air, but because on the 4th day we went to Luxor at 4 in the morning, I didn’t really bother with it, although it was really +28 in the room, I wetted the pareo and covered myself with it wet - it cooled at least a little, and we turned off the air conditioner altogether! We were in Luxor the whole next day and returned only at 10 pm tired ochchchchchchchchen. I will tell you about the tour separately. We go into the room, turn on the air conditioner and in half an hour I really understand that it blows hot air. For an hour I tried to set it up, even caught some man who also tried to deal with him - all in vain. At 12 midnight I went to the reception desk with a problem. They say: go to the room, now they will come to you, but it’s impossible to be in the room - it’s really +30. I went out onto the balcony - the door must be closed because mosquitoes will fly in, and if I close it, I won’t hear the repairman come. In short, I left the room and wandered along the path - I count the stars: it’s + 25 on the street and the breeze, but you can die in the room. 40 minutes passed, I got tired of it all, wet my pareo again and lay down, at one in the morning there was a knock on the door, I got dressed. There are 3 men: a security guard, a manager and a conduit master. They start walking around my room, the master climbs onto the roof, something knocks there, after 10 minutes the air conditioner starts working, but they explain to me that it is completely broken and cannot be adjusted, so let it blow all night. But tomorrow the “chief engineering” will come and fix everything. Well, to hell with him, I’ll cover myself with a blanket so that my neck doesn’t blow out. 5 minutes after they left, the air conditioner turned off at all and did not turn on. At night, I go to the reception again and am indignant again. They send me back to the room. Everything repeats. The same company came to me at 2-20. This time, the fitter untwisted the air conditioner system in the corridor and tinkered for about 30 minutes, after which everyone apologized and they said that nothing can be done - it is broken in general. But tomorrow they will definitely fix it for me. I slept the rest of the night under a wet pareo, and at 7 in the morning I went swimming. Do you think they fixed the conder for us on the 5th day ?? ? !! ! Nobody did anything!! ! I again swore at the reception for half an evening and asked to give us another room, but they said that everything was occupied. In short, the air conditioner was repaired for us on the 6th day, but still it was practically not regulated and blew not quite cold air, the room was somewhere + 24-25 degrees and until the end of the rest I slept under the wet eye pareo!

The food is normal - we are not picky: everything is edible! But these Arabs on the beach, who, like flies around honey, swarmed around my daughter!! ! I would kill!! ! Spa salon, sea, walk, pigtails, diving, massage, camel, quad bikes, fur coats, tattooing - only mats are spinning on the tongue. What does it have to do with it so intrusively, and then they are offended that I am indignant, they almost missed my daughter by the ass - I really fought them off. And on excursions to Luxor, it’s like that in general - they just pounce on tourists, they grab them by the hands, they don’t let them pass. I understand that this is their business, but it’s so boorish - I was very sorry that my husband couldn’t go - I have him under 110 kg, bald, no one would definitely come up to us with him !! ! And yet, first they push you into hands some kind of bullshit - they say, a gift, and when you are about to leave, they grab your hands and in a pitiful voice demand for tea. My daughter took out 2 pounds to them, that dirty smelly Arab grabbed her and began to demand dollars - like she gave a little - so I splashed water at him !!!
But that's not all either. Day 5 in the evening we went with my daughter for dinner, she took rice for herself, and after tasting it, she set it aside. it was very peppery, I took her rice for myself and decided to report a little. My daughter only takes exactly half a spoon. I go to the dish with this rice, it is closed with a lid, I open it to put rice and.......I burn my left hand with steam. It turns out that under each tray there is an electric heater so that the food does not cool down. I understand, but not to the same extent. I ran to the room for panthenol, but I burned my skin specifically.
Animators are a separate story. My daughter went to gymnastics a couple of times - the girl Dasha (I think from Poland) did it well, but all this was under the scorching sun at 11 in the morning. So that people understand: the sun rises in May from 5-15, and sets at 18-15, it’s already hot outside at 9-00, and at 11-00 it’s impossible to be under the sun. We were in the shade all the time and all the time they were smeared with the strongest protective cream, but every day they burned even in the shade. And since I love to swim, then, swimming, every day my back, then my legs, then my arms, then my butt were burned in the water. The sun is wildly active. But at 17-00 there is nothing to do on the beach, it’s even cool!!!
In the pool, water gymnastics is cool, I contemplated, but did not participate, because. almost all the time we were on the beach, and once I somehow decided to show off and go to stepaerobics (in other hotels I always went with pleasure), but when in the sun + 45 - thank you, sir. It was conducted by an African American (in simple terms - a Negro), but in order not to offend let there be an African American with crazy dreadlocks on his head. After 10 minutes of step aerobics, I realized that if I continue in the same way, then tomorrow I simply won’t get out of bed from DOMS! She spat on everything and went to swim in the pool! I will add that aerobics continued for about 30 minutes more and I was very glad for myself that I did not participate in this. I understand that this black man is awesomely athletic and, apart from playing sports and entertaining people, he can’t do anything else in his life. But not everyone has such sports training as he does!! ! I just know the technique of how to properly apply physical activity and therefore I can say with confidence that he does it radically wrong. There are always exercises from simple to complex, and with him - anyhow.

We flew to Kyiv with tears in our eyes. There was a very unpleasant feeling that you were smeared with shit !! ! I repeat once again: we have never had such a holiday and we will never return to this hotel!! !
Translated automatically from Russian. View original