Как персонал "убивает" отель How the staff "kills" the hotel

I rested in this hotel for the second time, although I swore after the first that I would not come to Egypt or, moreover, to Rotana! Friends went and took me with them so that they could change the situation for a week. It turned out - again Rotana! The biggest drawback is the attitude of the staff to the guests! Of course: the category of Russians (and other citizens of the post-Soviet space) who relax in budget resorts is hard to treat normally in some matters, but in the hotel industry there are certain standards for the guest. You can express your dissatisfaction at least a kilometer from the hotel! Moreover, the Slavs are not too different in behavior from the Arabs or Europeans. In Rotan, the rudeness of these devils towards the people who bring them money just rolls over! And it doesn't matter that there is a revolution somewhere and the hotels were empty for a long time! Management or not, or he simply withdrew from work and leadership of staff, even in such things that require a simple remark! I say this as the director of a hotel group! This does not apply to the housekeeping service. The housekeeping and the attitude of the junior staff are friendly. The rest... Here's an example: I cut my leg in the reception hall. He stepped on a broken glass, which, as I understand it, was just too lazy for someone to clean up. In response to my indignation, they gave a first-aid kit in which there was nothing (this is in a country where you can not only catch tetanus from a cut)! The next day I saw a respectable man in a white coat in a group of other seemingly respectable men. Thinking it was the doctor speaking to him in English about the cut. Those other people with laughs let's push him: "Yes, yes! He is a doctor! " And, holding back laughter, these monkeys, who, judging by the badges, occupy some positions in this stable, ran away. True, the "doctor" delicately explained to me that he was not the one for whom I took him and explained where the medical unit was. There was no desire to go there.
Everything else has already been described before me: about the beach, and about the canteen, and the rest. Most importantly, we were in good company! We took enough good alcohol with us, as well as Ukrainian lard with sausage, onions! And this, as well as good weather, warm sea, incomparable hotel park, made it possible not to notice that primitive mental level of development of some representatives of the most ancient civilization!