Отель разочаровал Hotel disappointed

We rested with my husband and two children from 28.06 to 9.07. 14, in Egypt 5 times (there is nothing to compare with), were in Turkey and Greece (everything is gorgeous in general), flew normally, although the flight was postponed twice. We arrived at the hotel at 14.30 and they settled us immediately. The room is standard, the furniture is far from new, the walls are cracked, I don’t know what year the TV was with a convex screen, but in principle we didn’t count on chic, because we knew that the hotel was not new, the windows faced almost a construction site, but quiet. The air conditioner works well, but it is very noisy, it is hard to sleep with it at night, and without it it is stuffy, the window does not help. The bar was replenished every day, no cleaning with or without a dollar. And now let me tell you how fun our holiday started. On the second night of rest, we slept like dead, I wake up in the morning, and I have all my arms and shoulders, a little bit on my legs with acne similar to mosquito bites, I thought so at first, but only I had acne, my children and my husband didn’t have anything , well, I think maybe some kind of allergy, although I do not suffer from this. A day passed, we went to bed, I started to have a terrible itch, I smeared myself with a cream for bites, but nothing helped, I suffered until 4 in the morning, when I woke up, there were more acne. After breakfast, my husband dragged me to the doctor, he came out sleepy, examined me with a flashlight from the phone, said that I needed to get an injection for allergies, I tried to explain that I don’t suffer from allergies, but he insisted on his own, in general he gave an injection, cream and pills too anti-allergic, said not to swim or sunbathe. We went to the beach and until I was 12 lay under an umbrella. We came to the room, and our key is blocked, we asked the cleaner to open it, we go into the room, we smell dichlorvos, and there is a note to urgently go to the administrator. We approached us, they took us to the guide, so that he would translate, and he gives us, our doctor doubts that this is an allergy. , he thinks it’s smallpox, I almost fell, I say what kind of smallpox, I myself am a doctor and I know what it is, here he again translates that they should close me separately if I don’t go to the hospital, so that they can confirm what it is allergy, my husband immediately agreed, we called the insurance company, they sent us a car and took us to the so-called hospital. Yes, we asked why we had the smell of dichlorvos in the room, they were surprised to say that no one poisoned anything. We were met by a doctor and the second probably also a doctor, but he was like a translator, they examined me and said that it was also an allergy, they gave me a bunch of medicines, they told me to go on a diet, not to swim or sunbathe for three days, we paid $ 50, since this is not an insured event, and the husband also asked if you were sure that these were not bites, they waved their heads and said that it was only an allergy, climate change. In general, my day is gone again. The night came, I put on my oil, and lay down, I couldn’t sleep, I felt like it was crawling over me, I touch my neck and catch SOMETHING, turn on the light, and I see a black bug, I crushed it and splattered blood, I open the blanket after my husband , and there are different sizes of Bedbugs running around, my husband is with me and he also, we quickly took a picture at the reception, in general there was a scandal, they changed our deluxe room, and despite the fact that they asked us to write a statement that they gave the room for free, well, I told him about it for free, and about 50 dollars, I wrote the reason for the exchange of numbers, and that we will figure it out in the morning. the husband went to pick up the children, the eldest himself came, and the youngest in his arms, when he opened the child’s blanket, and there it was just strewn with these creatures (they still poisoned, and the bugs crawled out) the receptionist was with us and saw it all. The deluxe room turned out to be very large, but the same furniture was killed, and the bathroom was generally terrible, but without bugs. The next day we met with the administrator and the translator, I wanted to arrange a specific kipish, but my husband decided everything calmly without a scandal, of course they didn’t return the money to us, as they said that it was a long time, they apologized, in return they gave us the so-called VIP green bracelets, you can read about their capabilities in the description of the hotel, though the spa is a complete scam, your nerves are not worth it. That's how fun I spent three days, and walked for another four until the rash disappeared, moreover, it is easier to fat after swimming in the sea and sunburn. We visited all the restaurants except Chinese, there is nothing tasty, very tasty in Russian (kebab, cabbage rolls), Mexican, delicious duck in French, tasty meat in Turkish, didn’t like Italian, very interesting in Lebanese. Thanks to my bites : ) we ate normally at least in the evening, because everything gets boring in the main restaurant on the third day, everything is the same, there are always queues, after eight it’s already less. Service in the hotel and restaurant you will not find. When choosing a hotel, we read the reviews, and the bad ones didn’t scare me very much, since there are so many opinions of people, but having been there, I was convinced that it was true. Now about the good. The sea is very beautiful, even though it’s the fifth time, we always enjoy it, we need safety shoes to enter the water, as you can cut your feet, the area itself is also beautiful, there is where to take a walk, rent a car, bicycles, shops along the promenade, but also in the hotel enough. The hotel area is very beautiful and green, this is rare for Egypt, but because of the wind there is a lot of garbage and not all of it is removed. Good slides, the kids club also left positive emotions, and the evening animation for Egypt is even very good, the animation is almost all Russian, the guys entertain as best they can. On the beach you can only eat French fries and hamburgers, fish is fried, but it is not tasty, my aunt bakes pancakes with different fillings, but you have to stand in line for about an hour, and that’s it, there’s nothing else, fruit only in the kids club, ice cream from 12.00 to 16.00 on the beach, in the kids club from 17.00, and in the restaurant from 19.00. In general, the food is really poor. Places on the beach need to be taken in advance, or you can find it but already in the fourth row, even at 7 in the morning the first rows are full, the pool is free only after four and you need to walk around. The hotel is almost all Russian, foreigners 3%, Ukrainians somewhere around 20 -30%. The hotel is noisy, people walk, moreover, until the morning, whose windows overlook the pools, they can only sympathize. I won’t dissuade anyone about the trip, if it weren’t for bedbugs, I might not have written a review, although the hotel deserves 3+, and I haven’t written about the toilets yet. Those who have a rest, those who are going to have a pleasant vacation, then think carefully, a year ago the hotel was much better, but the administrator has changed and everything has changed, we decided there is nothing to pamper us!