My first negative review!

Written: 16 august 2011
Travel time: 3 — 10 august 2011
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 4.0
Cleanliness: 6.0
Food: 3.0
Amenities: 7.0
Somehow, when everything was cool - I didn’t even bother to write, but I think it’s necessary to write about the shortcomings - MANDATORY! Maybe then it will come to someone from the leadership, or at least to the tour operators!
Well, in general, like this:
settled for $ 10 in a normal room near the sea, with a view of the sea, with new plumbing, a simple old repair, a working air conditioner... In general, there are no complaints about the room, except for the lack of any furniture, except for the closet - everything else is stupid on concrete stands , no nightstands-shukhlyadochek. The refrigerator was barely breathing, the safe is electronic, but closed - the safe is free at the reception - which is not very convenient... And when leaving, when they took the passports from this safe, the Arab on duty brazenly asked "Give me a gift", although by the time of departure their impudence was already and didn’t surprise... A couple settled in front of us, they also flew in with us, gave $ 5 upon check-in and asked for a room for the newlyweds - so apparently they didn’t give much, since they were generally settled in Jasmine’s bungalow, with current air conditioning and a flock of huge ants in the room. They cleaned the room well. An Arab ran to see us personally - to get acquainted, to say that he would help us in any matters, well, of course - let's tip. But in principle, well done - the only one who is not sorry to give - he earned them, the rest only begged, and in a brazen form!

The territory is large, it’s a sin to complain, in principle clean, the grass is watered with the impression that with sewer stacks - sometimes the smell from the irrigation hose was very bad : ( The pools were very dirty in the evening - cleaned in the morning, good. The sea, the sand - wonderful! embarrassment with towels - we came at about four o'clock in the evening to take towels - so they shrugged us off - no!
The animation team was good, but this is not indicative in this review - as they are constantly changing there.
Well, in principle, from the positive sides, everything is further and worse.
What spoiled the impression - the service in the Agrab restaurant, although the language does not turn to call it a restaurant - so the canteen. In the morning, the tables were somehow sticky, not covered with anything, only paper linings were put under the plates, you couldn’t interrogate cups and tea and coffee, even in a good way, then they simply took it from other tables where they were clean. Stupidity is the most concrete!! ! You come to the table with food, he comes up, asks what you will drink, I say three cups of tea, in response to the question do you want fresh juice (for 3 bucks), and the main thing here is that if you don’t want juice, then the waiter’s memory is completely erased the fact that you asked for three cups of tea!! ! He will pass by your table a hundred times with dirty plates, or with a kettle - and you are simply invisible! And if you manage to knock cups out of him, then you will get them, but now you will ask for teaspoons !! ! Kapets, in a word! For lunch, the tables are already covered with some kind of rag patches, but the service is still the same. Plates are exposed after washing wet, it is possible that there are some divorces. The food was undercooked and undersalted (very often came across) Fried sausages (for breakfast) often stank of sourness. If the food ends in the tray, then they are in no hurry to carry a new portion, and the trays are empty... There were no edible fruits - greens such that you can’t take it in your mouth, for a week of rest - they gave me a watermelon once. And so the watermelon was worn along the beach - only for money, or it stood cut in roses, as a reproach to you - look and lick your lips, although at that time it was just the season for them. For dinner, the tables were finally covered with tablecloths, but if you want to have dinner, God forbid, when the bulk of the people are, be prepared for the fact that you will not be allowed to enter the restaurant - you see, they don’t have places !! ! Yes, how is that! When you build a restaurant, you need to count on the number of vacationers! This has never happened anywhere!! ! Beach bar and pool bar serve edible fries, pasta, empty pizza and hot dog burgers that smell bad.

In short, by the end of the holiday, both we and our friends had an upset stomach, and even talk to anyone else - the same story.
Invitations for dinner at Ali Baba were taken from half past eight (yes, there are only 5 of them) We got there a couple of times - it’s much better there, although it’s not at all clear why, because there is only one owner, and the hotel complex is considered one...
Translated automatically from Russian. View original