Be carefull!

Written: 5 may 2008
Travel time: 6 — 13 april 2008
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 4.0
Cleanliness: 3.0
Food: 4.0
Amenities: 8.0
BE WARNING when you are going to have a rest on vacation in Hurghada!
Read reviews carefully.

Rest from 20.04. – 30.04. 2008, all inclusive. Hotel GOLDEN 5 CLUB**** 4*.
Tour operator DETUR.

Everything would be nothing. Be prepared, from the very beginning to the end of the holiday you will have an upset bowel. Take your medication with you for the entire stay.
And it was not only our problem. The hotel neighbors said: “we have two problems - cigarettes and intestinal pills” (literally).
In a hotel bathroom, prepare for a centipede falling from the bathroom ceiling. And no matter how the ceiling collapsed on you in the same bathroom.
The water pressure in the shower is a maximum of two streams.

They changed the bed and washed the floors for all the time once, after a complaint to the reception.

At the entrance to the room, 2 people were doing something in the bathroom (apparently the sink clogged again), and left their tools and peeled tiles on the floor.

It would be possible to close our eyes to all these "little things", since we only spent the night in the room. In the evening, 2 days before leaving, our door handle broke (the same as in the bathroom). We changed it the next day. And everything would be fine, in the evening before the flight (at 11.40 am departure from the hotel) we were presented with an invoice for $ 300 for it. And they gave us a "discount". So it costs $460. Our eyes popped out a little. They refused to show a price list for any kind of breakdowns, they say, a piece of paper is only in Arabic and they don’t show it to tourists so as not to spoil the rest. In case of refusal to pay, we were threatened with a delay in the hotel until the amount was received. Naturally, the end of the holiday, there is no such amount available. The guide representing DETUR offered to solve this problem on her own. And only thanks to the only branch of Western Union on the entire coast (20 minutes by taxi a la Schumacher from the hotel) the conflict was resolved. True, and there is not without nerves. 2 hours the transfer system did not work.
As a result, they received their money 5 minutes before the departure of the bus to the airport.
Translated automatically from Russian. View original