Deceived expectations, a la carte do not work, staff, cleaning and poolside - very bad

Written: 25 april 2021
Travel time: 13 — 24 april 2021
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 3.0
Cleanliness: 3.0
Food: 4.0
Amenities: 1.0
It was cool when we arrived, two days later +32 air and +28 water. The hotel is located on the outskirts of Hurghada, far and inconvenient. The sea is sooo shallow, so we won’t go here for the second time, the reef is dead. Food in the main restaurant is normal, always something new. Of the a la carte only Italian restaurant - pasta and pizza. The pool and beach bars are open from 10 to 17, then only the only bar in the lobby. Pools do not start working from 8, almost until 9.10-9.20 the pools are washed, well, they drag themselves with a hose and you can’t swim, they closed at first at 16.30, then at 17.00. Towels are not accepted after 17.00. The room is like everywhere else, normal, they didn’t change, everything worked, but constantly they didn’t add towels, then they forgot to put shower gel, soap is generally a luxury. The animators are pleasant, unobtrusive, you can dance and jump. There is no animation for children, no baby food, the children's pool is cold. Slides - I do not advise, it hurts to hit the bottom of the pool with your lower back. We went to rest, so we had a good rest, but we definitely won’t come again. I do not recommend.
Translated automatically from Russian. View original