Terrible hotel

Written: 1 april 2023
Travel time: 22 march — 21 april 2023
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
WARNING!!! ! Guys stay away from this hotel. It's not 5 stars as presented, it's not even 3 stars. The service provided by the hotel staff is just terrible. They treat you like an animal. The rooms are not as advertised. The last repair was done just NEVER. Everything in the room was dirty, towels, sink, toilet and toilet seat, shower curtain, mirrors. The bed lining has been washed but is so old it looks dirty. The food is absolutely terrible, absolutely nothing to eat the same dishes for breakfast, lunch and dinner. The only thing that could be eaten was bread. The chefs put food on the plate with their hands. The food is just super low quality. Every day we went to McDonald's senzo mall for something to eat.
All inclusive is not all inclusive, if you want to drink orange juice it is not included, a glass costs $5, a can of beer $5, local beer is free and drinkable if made from bottled beer. outdated two glasses and you run to the toilet. They always try to serve everything in disposable cups until you tell them you want glass. After 12 nights, all inclusive ends for free, even cola will not be given. And it's in the main bar at the reception. After 17:00 just a dead hotel, nothing happens. Even the music wasn't playing. Sorry, she was playing in the toilet. A la carte restaurants are even worse than the main one. Have you ever tried sushi rolls with fresh carrots? There are a few cocktails on the bar menu but you have to pay for them but they are not made with real alcohol, they still use local alcohol to make mojitos and charge $4 for it. In a word, everything that is slightly better than terrible costs money.
and still super low quality. The front desk staff are never helpful, they listen to what you have to say and then just turn around and disappear. We accidentally broke a bottle in the room, collected the glass and asked them to clean or give us a mop, they said no problem, the cleaner is on its way. Returned to the room in the evening and nothing was done, no one showed up. When we mentioned it to the front desk, he just said ok and left. Guys, it's your choice to trust me or not, but this is just a waste of time and money. Never had such a bad holiday. Wanted to come home on the second day. Absolutely garbage place.

WARNING WARNING WARNING
RUN FROM THIS PLACE.
Translated automatically from Russian. View original