Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
5.0
Cleanliness:
5.0
Food:
2.0
Amenities:
4.0
We arrived in the evening, filled out questionnaires and asked the reception for a normal room for a symbolic extra. fee (in terms of everything working and not killed) offered new rooms at the water park for $ 70 for 7 days. !! ! And then initially from a person 70, but as I saw my eyes, I said okay, come on for two. Naturally, they refused because they already paid good money for the rest and $ 70 is too much. And what do you think, they put us in a room where the TV didn’t work (they called us to fix it), the air conditioner didn’t work (it’s not really needed in January in Egypt, but the fact itself) the beds had to be moved, at first I thought that maybe it was in all the rooms have such beds, but no, they just gave us one, although they saw that we were a husband and wife together without children, the light in the room worked in some places and it was dark in the evening you couldn’t see anything (they promised and didn’t fix it, then we already scored to ask) .
Wi-Fi was very, very slow in the room, only at the reception. I bought a SIM card from the guide out of desperation. Animation is only for children, for adults, just a local boy came to one of the taverns with a laptop, connected to the column and it was like a disco, but again, the disco was for the Poles (just so you understand for us (Ukraine) ordering a song cost $ 1 and then he didn’t always turn it on, but he took money in advance, and for the Poles it was free, so Polish music was almost always played) for the Poles they also made cocktails in beautiful cocktail glasses, for the rest in ordinary small ones for juice, in general, the hotel will say “please the Poles”. It's just that even when the staff at the bar asked us with such a smile like "are you from Poland? " and when they found out that they didn’t, then without a smile they simply mixed whatever was horrible, they approached the Poles and took the order themselves, we were forced to go and order ourselves. The only one was the bartender (who probably just liked me, he always made us normal cocktails and asked the waiter to bring us himself).
Food is a hotel conversation, in all restaurants they served the same thing, just in one, for example, they had a plus of pasta, and in another, rice, seafood every day was like fillet in batter in all restaurants and that's it. By the way, my husband was poisoned by something, he spent the whole day in the room, since there was a pharmacy on the territory (this is a plus of course), the last two days they drank juice and ate French fries, since the rest was already so much pall due to the fact that the same thing (+ poisoning of her husband), also for the last 2 days I had to go to McDonald's in the nearest shopping center in the evenings to eat at least something. After 17:00 it is forbidden to swim in the pool (although in many hotels this does not apply to the pool). By the way, the pool heating (because it's January) was only in the water park and in the part of the pool river where waist-deep. Although almost the entire territory in the pools, they could have heated the central one for adults, since there were a lot of people in that river and we didn’t really want to swim there.
The beach, while we were driving, we were more fortunate than the rest, just at that time the Jungle beach was under reconstruction, so we rested on Dana's beach, where the entry into the sea is much better and there is a lot of variety and a full bar with a bite to eat in the bar drinks and booze for every taste. In general, the impressions are twofold, on the one hand it is understandable, they go there mainly with children and there are more goodies for children, of course, but in any case we don’t go there anymore, even with children, because what the tour operator promised us and what we saw this heaven and earth...
From the pros:
- Cleaning every day and constant change of towels (we didn't even have time to use all of them).
- Staff (not all of course) friendly.
- The water park is cool (even lucky to ride all the slides).
- Beautiful landscaped grounds.
- Tasty coffee.
- Every day fresh fruit (but the choice is small of course). Perhaps this is all of the pluses)
Wi-Fi was very, very slow in the room, only at the reception. I bought a SIM card from the guide out of desperation. Animation is only for children, for adults, just a local boy came to one of the taverns with a laptop, connected to the column and it was like a disco, but again, the disco was for the Poles (just so you understand for us (Ukraine) ordering a song cost $ 1 and then he didn’t always turn it on, but he took money in advance, and for the Poles it was free, so Polish music was almost always played) for the Poles they also made cocktails in beautiful cocktail glasses, for the rest in ordinary small ones for juice, in general, the hotel will say “please the Poles”. It's just that even when the staff at the bar asked us with such a smile like "are you from Poland? " and when they found out that they didn’t, then without a smile they simply mixed whatever was horrible, they approached the Poles and took the order themselves, we were forced to go and order ourselves. The only one was the bartender (who probably just liked me, he always made us normal cocktails and asked the waiter to bring us himself).
Food is a hotel conversation, in all restaurants they served the same thing, just in one, for example, they had a plus of pasta, and in another, rice, seafood every day was like fillet in batter in all restaurants and that's it. By the way, my husband was poisoned by something, he spent the whole day in the room, since there was a pharmacy on the territory (this is a plus of course), the last two days they drank juice and ate French fries, since the rest was already so much pall due to the fact that the same thing (+ poisoning of her husband), also for the last 2 days I had to go to McDonald's in the nearest shopping center in the evenings to eat at least something. After 17:00 it is forbidden to swim in the pool (although in many hotels this does not apply to the pool). By the way, the pool heating (because it's January) was only in the water park and in the part of the pool river where waist-deep. Although almost the entire territory in the pools, they could have heated the central one for adults, since there were a lot of people in that river and we didn’t really want to swim there.
The beach, while we were driving, we were more fortunate than the rest, just at that time the Jungle beach was under reconstruction, so we rested on Dana's beach, where the entry into the sea is much better and there is a lot of variety and a full bar with a bite to eat in the bar drinks and booze for every taste. In general, the impressions are twofold, on the one hand it is understandable, they go there mainly with children and there are more goodies for children, of course, but in any case we don’t go there anymore, even with children, because what the tour operator promised us and what we saw this heaven and earth...
From the pros:
- Cleaning every day and constant change of towels (we didn't even have time to use all of them).
- Staff (not all of course) friendly.
- The water park is cool (even lucky to ride all the slides).
- Beautiful landscaped grounds.
- Tasty coffee.
- Every day fresh fruit (but the choice is small of course). Perhaps this is all of the pluses)
Translated automatically from Russian. View original
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