усе погане, що написано про цей готель у попередніх відгуках — чиста правда Everything bad that has been written about this hotel in previous reviews is absolutely true.

Terrible hotel. I do not recommend it. This is a three-star hotel, and even then it is not a hotel, but a post-Soviet sanatorium with a completely absent service.
If you are too lazy to read, in short:

everything bad that has been written about this hotel in previous reviews is absolutely true;

rats run around like they are at home;

there is no service as such;

drinks: coffee, cola, sprite, juices - all some kind of terrible mess. About juices it is clear - in Egypt they are often made of unknown material. But counterfeit cola and sprite is something new;

dirty and wet towels, old, shaggy bed linen with dirty stains;

rude employees who beg for money for any service;

a small number of sun loungers;

a poor water park;

pools in which no one swims, because they are almost never cleaned and there are no sun loungers at all.

Now in order.
We arrived at about 3:30 a. m. We specifically took a taxi to get settled in quickly and get some sleep after a very long drive.

The receptionist immediately said, "Go to sleep on the sofas in the lobby, we'll check you in in the morning. " I told him, "Let's agree on an early check-in, I'll pay. " The answer was a categorical "NO, " we'll decide everything in the morning. We went to bed. Around six in the morning, when the mosquitoes had finally drunk all our blood, I took our passports, put money in them, and said, "Stop fooling us—check in. " He took the money. He made copies of our passports. He saw that we had a family room, and returned the money, saying, "There are no rooms available. Wait until 10:30. " I asked them to put on our bracelets so we could go to breakfast. "No, bracelets only after 10:00. " Coffee only with bracelets.
At eight in the morning, another administrator came, and thanks to him, we were temporarily checked into a regular room so that we could wait there until our room was ready. But they still didn't give us bracelets.
We went into this room, and it was a classic nightmare, which is periodically described here: dirty bedding, broken furniture, balcony doors that close like a nail. But we turned a blind eye to it. We changed into bathing suits and went to get bracelets and brunch. To understand: brunch is rolls with "plastic" cheese and sweet rolls. And the drinks that I wrote about above.

We survived this morning nightmare and checked into our room. I gave the porter a dollar, and he gave me a dollar - not enough, I'm carrying three suitcases here, and you give me a dollar. I was stunned by such impudence, but I gave him some more money.

The family room is spacious, with two rooms. Everything is in relatively good condition. But. There are four of us, and only two sets of towels. The refrigerator doesn't work at all (we didn't need it, so we didn't really dwell on it). There is a TV in each room, but only one remote works. There are no hangers in the closets. Water is periodically leaking from under the sink. The air conditioner starts up as if a helicopter is about to take off in the room, but when it reaches normal speed, it works fine.
On the 7th day of our stay, we realized that our bed linen had never been changed (the cleaning fee was left regularly). The child had stained the sheet, and this stain had been with us for 4 days. I told the administrator about it. After the beach, when we returned, everything had been cleaned, the bed had been changed, 4 sets of towels. But the sheet was the same. Dirty, with a stain that was already “native” to us. We had a fight. The sheet was replaced. They brought a clean one in return. Clean, but wet! The cleaner was sent for a dry one, and only then their local boss brought a dry sheet.


Beach. Large, spacious, lots of sun umbrellas. But the sunbeds are minimal. If you come to the beach around 10, everything is already taken. At first, it was unclear how this is possible. After observing for a few days, everything became clear. The beach staff deliberately throws things like shorts, inflatable rings, and pareos on free sunbeds to create the appearance of no free spots, and then for a dollar they "find" and bring you a sunbed. We bought into this a few times, but then we didn't hesitate to take such sunbeds for ourselves.
The pools are dirty. During our stay, the water in them turned frankly green, and sand craters formed on the bottom near the nozzles that supply water.

Beach towels are a separate trash. When we tried to get fresh clean towels, they said no. They give you the towels that someone has just handed in. That is, used towels are not thrown away, but are simply neatly folded and given to the next tourist again. This is the first time I have seen this. When asked when the towels will be clean, the answer is always the same - in 10 minutes. Of course, no one brings new towels after these 10 minutes.

We then took these wet towels and went to the reception with them. We gave them to the administrators with a complaint. They called someone, and after about 15 minutes clean towels appeared. Again, clean does not mean dry. Even if they are washed, they are not ironed. They just bring it in a big wet pile and distribute it.
The food is normal. Absolutely no frills. But you won't go hungry. All drinks are in disposable plastic cups of 150 ml. Beer is poured into 2/3 of a cup and more than two cups are not given at a time. Beer is poured from bottles. If you ask for a whole bottle, it's $3. Many people don't like that drinks are in disposable cups, but I think it's still better than if they poured them into dirty reusable ones. I'm sure they wouldn't wash them.

There is animation, but they live their own lives. The kids' club is only formal - broken swings and a closed children's room. All evening shows are held in a closed amphitheater.

Since our return flight was at three in the morning, we had to agree on a late check-out at 12 midnight. Well, the price for this gradually increased from 60 to 110 dollars… In the end, we bargained for 80 dollars. The last straw was that during the departure, the security guard gave our taxi driver someone else's driver's license. Because of this, we had to change to another car, which eventually brought us to the airport.