The hotel is not for the sea, and the service is very lame.

Written: 17 march 2018
Travel time: 13 — 23 february 2018
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 7.0
Cleanliness: 7.0
Food: 7.0
Amenities: 7.0
There are a lot of good things to say about this hotel, but also a lot of bad things. There are pros and cons, there is already someone and what is important on vacation. I will write everything in order, so it will be easier to navigate the memories. First, this is how the settlement is accepted. We rested with a large group, several families. We arrived at the hotel in the morning, but not early. Our first impression was very enthusiastic. The hotel is a huge entertainment complex, with a large number of restaurants, everything is stylized in a beautiful oriental style, in the evenings there is a beautiful illumination of the territory, pools and restaurants. During the day you can wander around the garden, there are many flowers and greenery, there is something to admire. So, about the settlement itself. We were settled in different parts of the hotel, we rested in a building overlooking the largest swimming pool, right next to the Aladdin bar. The room not only did not please us, but even a little horrified. We wanted to change, but after talking with friends, and talking about what they got, we decided not to risk it, since some of them got the number even worse, we can say lucky. The furniture and plumbing are in a disgusting state, the cleaning is such that sometimes we called the reception and asked to clean our room again, the view was such after it that it seemed that they entered the room only to change towels and bring water. You can live, but not for long. Constantly it came almost to swearing, and this greatly spoiled the overall impression. We needed something to dilute our stay at the hotel, and we decided that excursions were a good way out. But after communication and all the trips, having experienced the excellent service and excellent attitude, we realized that we had made the most successful choice. Since we really missed the beach, a trip to the islands became simply inevitable. We went on a boat trip to Utopia Island, to diving, to Paradise Island, everything was just wonderful. Seafood dinners, interesting stories, funny stories and the most amazing sea, which you definitely won’t see on a hotel beach. Beautiful corals, colorful fish, and white sand on the island, turquoise sea, which is many times cleaner and warmer. But the beach, which we were taken from the hotel, we did not like at all. The entrance is not convenient, there is not enough space, we constantly lacked sunbeds. It's good that at least the bar on the beach was taken care of. Otherwise, you would have to come to the sea for a couple of hours, and already rush to the hotel for lunch itself. And so you could have a bite to eat at the bar if you wanted to stay longer by the sea. Reaching the beach on foot is not an option at all, the desert is all around, and no one wants to cut along it in the scorching sun. But here's what the hotel has no problems with, it's food and various entertainment. What is the famous show of a thousand and one nights worth, good professional animators, and a large selection of clean pools. There are also a huge number of restaurants and bars, they don’t save much on food, you can eat from the belly, and it’s always delicious. In general, it's up to you, but next time we'll go to a hotel closer to the sea, for us it's still more important.
Translated automatically from Russian. View original