The hotel is very disappointing...

Written: 14 may 2014
Travel time: 1 — 10 may 2014
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 3.0
Cleanliness: 3.0
Food: 5.0
Amenities: 6.0
The territory is beautiful.
A lot for children from 2-3 years to 10-12.
But be careful! There are very slippery tiles near the pools and the children slip just like that!
Check in:
We arrived at the hotel at 20:45 (local time)
Got to the room at 23:15!!!! ! And this is with a one-year-old child! And despite the fact that I approached 2-3 times and asked to speed up the process, because it’s hard for the baby to endure the flight, etc. , and it’s high time to put him to bed.
Further, the absence of a baby cot for 2 days! The baby was sleeping in the stroller! Because he is used to sleeping separately and does not fall asleep with us.
Rooms:
There is a case #7 - just awful!! ! Even for 3 stars with an interference... Fresh cosmetics, but paint strokes everywhere... On switches, sinks, etc. The toilet bowl is covered in orange smudges from rusty water. The furniture is very old, but the mattresses are ok. Smells like growth in the room.

Case #4 is good. But to get there, I had to talk a lot angrily with all the hotel staff.
They clean the rooms disgustingly. Upon arrival on the floor in the bathroom, a ton of long female hair from previous occupants. And they didn't get better in the process.
Nutrition:
Quite varied, but everything is very salty. Especially soups!
And on the 5th day of rest out of 10, everyone started showing signs of the intestinal flu, almost without a pace.
Upon arrival, with the help of tests, it turned out that it was Norovirus.
Service:
As usual in Egypt, bad. And the management of the hotel, I think, does not pay enough attention to correct it.
Coral guide:
Just a boor and trying to cash in on you and me (on tourists), a man!
What expressed. . .
I did not post the time of departure on the bulletin board... And I definitely had to catch him and talk to him personally.
What for?
He explained that the departure on the general transfer for 2 hours, but of them 1 hour for a stop at the store (mandatory). And if you want an individual transfer without stops - $ 35!!!!! ! And this is a minibus in which there can be 5-6 families!
Although a taxi costs $ 7, our people do not know this until they come to the reception and ask or order. So consider how they weld on us.
ASHAMED!!!! ! Muhammad!!! !
Translated automatically from Russian. View original