Отель красивий, но для украинцев есть нюанси The hotel is beautiful, but there are nuances for Ukrainians

We stayed at the hotel for 6 days. When we drove here, we thought that only a fairy tale was waiting for us, but the first impression was spoiled for us (When we arrived from the airport, I put 10 dollars in my passport and went to the reception desk and explained that my brother and I want the room to have 2 beds. The receptionist is nice to us smiled, took the money)).... and keys from the room. Our building 8. With the hope that we will soon have a rest, we walk along building 5. . . we see what oblique rooms. . . and go to building 8. . . It just wasn't as fun right now. . . The case is not new, but the most interesting is ahead. . . open the room. . . and there is a double bed(again we spend 7 minutes and return to the reception((again we explain that we are brother and sister and we need 2 beds. . . they give us the keys to another room. . . cheers 2 beds, but there is still an incomprehensible bed in the room the door that turned out to be open and leads to another room where they settled a family from Turkey (((tin. . . it turns out this is a family room and they decided why not. . . I was shocked. . . again we go to the reception, and there the shift has already changed and the boy who received 10 dollars for his work has already disappeared. . and again you need to explain that we are brother and sister and we need 2 beds (As a result, they did not have a room with 2 beds that evening, except for those in the family room, where there was no soundproofing at all and I heard not only what they say, but also like a Turk taking a sip of Coca-Cola (((They promised that tomorrow there would be a room for dinner and they would move us... The next day we turned to the guide, he already explained to them in Arabic what we needed... but again like peas against the wall. . . 3 times I opened a new room, and there was a double bed. . . it already started to annoy me (After 16-00 we were already tired, but did not give up, and got a room. . . sector, without a balcony and from the bath, there was a smell of sewage, but there were 2 beds. In the spring, having become aware, we found out that the newlyweds (also brought from ours) they settled in rooms with two beds, but those that did not bother just slid them ) and we would have done this the first time if the double bed had taken off) Why did I write Va for so long m this, but to the fact that everything else. . . territory, cuisine, hotel, restaurants, swimming pools, animation. . . at a high level, you can see that the guys are working) But the rooms for those who have a standard are of course not 5. When you walk through other buildings and see the beauty and convenience of their rooms, you get a little upset ((Then we found out that building 8 is the oldest and they they are doing repairs, and those who came not for the first time know that they need to ask for a room on the 4th floor, the repairs have already been made there. But then the super sea, the super aura of the hotel blocked the bad mood. So, I ask the hotel administration to pay attention to your the receptionists heard the tourists and there were no unnecessary negative situations so that the first impression was about your hotel for 5, and you did not have to correct it at the expense of other points)