отель ужас horror hotel

We chose a tour with my husband for moms. We thought to choose between the Albatros and Steigenberger chains. There were many times in the Albatross chain hotels, the travel agent persuaded me to try Aqua Magic at Steigenberger,
which we all soon regretted very much. Mom called us and told us all the time how Russians and Ukrainians are being infringed upon in this hotel. They are treated like furniture. When, upon arrival, at the reception, they tried to find out something, everyone turned on the frost and said that they did not understand anything. After the travel agent called the hotel and made a scandal, everyone immediately started talking in Russian. they change it completely, they gave shampoo once, they asked for a glass of wine in a restaurant, they were told $ 10. The room smelled so much of paint and silicone that my mother had poisoning. When they asked to change the room, they showed exactly the same, where something was tinted, or filled with silicone and said that for Ukrainians and Russians, there are no other numbers. People, do not waste money on such hotels. One redneck works there. Probably the same manager they have, if it allows them to treat the elderly in this way. We rested 5 times in the albatros network. Agua Park Sharm "-3 times, " Albatros Citadel "-1 time. This is a completely different service and attitude. They would have been kicked out of work for such a review. They will ask ten times what to bring you. And if they don’t understand, they call someone to solve your problem. If they write that in Steigenberger Aqua Magic everything is good and super, so this review is written by Russian-speaking girls who work there, who at first say that they don’t know Russian, and then you realize that they are ours.