horror terrible

Written: 31 december 2012
Travel time: 22 — 29 december 2012
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 2.0
Food: 6.0
Amenities: 3.0
I also want to share my negative review about the Sultan Beach hotel, I will start by advertising it in the agency and on websites as 4+, but in fact it is 3 stars that does not pull on them either. After reading reviews about the hotel, I was already upset, but I was hoping for the best, but it turned out that a lot of what they wrote was true, when you check in at the reception, they extort a lot of money for a better room (we paid 20 bucks and the second couple too, other guys for one room 40) we arrived at about 12, and they put pressure on the fact that they settle by 14, although I had previously rested in Egypt 4 times I didn’t see anywhere that it was written that they have the right to settle on 14, the first time this. the room was very dirty and cleaned very badly, they brought the child to add a cot, we gave 2 bucks, the next day they left 2 bucks for cleaning, and then left 1 so the cleaner began to ask (to demand 2 bucks), but I didn’t even want to leave them in the future, because what was cleaned disgustingly, such as twisting something out of towels, there are no figures at all. the food is the same type and you have to beg for another piece (something meat) the attitude of the staff is terrible, I really liked the pastries, sweets. everything is very poor (the furniture is old) the playground is in a terrible state, the animator girl is wonderful, she loves children, but there is practically nothing to do with them (the pencils are old, the felt-tip pens do not write, the coloring books are old and the ball is one unfortunate), tennis is a paid table and the whole area is nearby in terrible condition, the table is dirty, I will provide all the pictures. ice cream is written on the Internet for children for free from 10 to 17, there is no such thing. the toilet on the street is a nightmare with ants on the toilet. for the first time I encountered the fact that you take towels once and have to wear it for lunch, because if you donate you won’t get more, we also handed over at 16.30 last time, if you don’t hand over they will be for you tomorrow. (complete nonsense). the most important thing is that the hotel does not have a sea, what is there is a big puddle. True, the animators told in a taxi for 5 pounds you can go to beach number 9 and still pay 2 bucks for a sunbed and, like, there is a good beach. there is no evening program, there is a children's disco at 21 and then at 22 for adults, but you can't call it a disco. on the beach, men got mosquitoes in the room. after 22 everything becomes paid, all the Arab workers immediately perk up and start selling everything, there is no security, on our floor the whole night the company did this....none of the hotel workers even tried to calm them down. The pool is heated but the water is still very cold. by the way, I remembered all the drinks in plastic cups that were noticed that they were not new, but washed.
Translated automatically from Russian. View original