Long thought to write a review or not. But still decided.
I'll start with the fact that this is the peak or the beginning of the passing tests in Egypt. And this is a mistake that played a cruel joke on me. Well, now in order.
My wife and I flew out on 13.09. Sunday 2020 (that's why we didn't do tests in Ukraine due to flight delays and holidays).
We flew through the tour operator TUI.
There is a flight to Hurghada by Windrose, back to Kyiv Azurair (there were no problems with this), the only thing is that there are lunch flights from Kyiv and back early in the morning. Total - almost two days lost.
Insurance company ERV (I will mention them below).
Well, those who landed with tests on their hands went for registration. And we (30 of us were on board) waited for about an hour and then went to the tests.
Having paid $30 per person, we do tests (IN THE AIRPORT HALL). 4 masked medics without full protection - it was a surprise. Well, that's it.
We arrived at the hotel around 17.30-19.30 I do not remember exactly.
They settled quickly (if you don’t like the building, then they change it, everything is somehow loyal with this too). Well, as expected, began their vacation.
14.09 went to meet with the guide. And he refused excursions (his wife did not go to this meeting). We enjoyed the rest of the day.
Late came to the room. And at about 22.00, they threw a piece of paper under the door with the text so that I would not leave the room.
15.09 at 10 am 4 people came. And the most interesting began. I am told that the test is positive. (His wife is negative). And the doctors give medicine, while taking a photo of the transfer, I will post a photo of the medicine below). And my wife and I are transferred to the 30th building and allocate 2 rooms (since I have a positive), my wife said to settle us separately (AND IT WAS THE RIGHT AND REASONABLE DECISION), below you will understand why.
In the building a day earlier (09/14/2020) there were already a couple of tourists from Poland (who also arrived on 09/13/2020, but 1 hour earlier) and also passed tests at the airport.
From 15.09 to 19.
09 (this is so then 5 days) I could not receive a copy of the test either by mail, or by viber, whatsapp, etc.
These were the most terrible moments of our holiday (despite the fact that the wife could move around the hotel, but not go to restaurants).
All correspondence with the tour operator, insurance and hotel to provide a copy of the test was unsuccessful. Everyone was thrown at each other. And through guides, and through contact directly on the hotel's website already from Ukraine. They sent me a copy by mail. And then the most incomprehensible became. After all, the test was passed on September 13 (and a copy was issued on September 14). Very poor quality copy. And yet I had no symptoms at all. But I took the prescribed medicines as directed. (vitamin C and D and drops in the throat + paracetamol 5 tablets, if the temperature suddenly rises)
Transfer test after 7 days. And then the most interesting began. Insurance does not cover the test. And the cost of the test is by no means $110-130 (I was charged $150).
Well, here the Egyptian insurance company came out to me and they were already leading. On September 20, the doctors arrived in the evening and did a test (while in full protection), taking the money, they said that the check could be picked up at the reception (as a result, the check was not there) and indicated that on the morning of September 21, the test would be ready. But he was ready only in the evening and with a joyful result "negative".
Just received information from the hotel. They called us back to collect our things and we were taken to the 15th building to continue the rest. Everything in the room was (robes, slippers, etc. ), which of course pleased.
Well, for 2 days we were already moving away from nervousness. And like never before, I really wanted to fly home.
Because the experiences and nerves were spent insanely much.
Well, the whole vacation with us 2 is simply ruined, that's putting it mildly.
I’ll remember about the Poles (THIS SAME SITUATION, HE HAS A POSITIVE AND HER NEGATIVE. BUT THEY TAKEN 1 NUMBER AND BOTH HAVE TO TAKE THE TEST ALREADY). They were generally terrible. They would have been released only on 23.09 in the evening.
Arriving in Ukraine, a few days later I donated blood for antibodies. And it showed 0.02 units. And that means I didn't have a crown.
The fact that we were the first visitors to these buildings is also alarming. Since not everyone gets a security certificate, and apparently it was necessary to show the work.
It is possible that I did not buy any tour from the guide!
Maybe he did something else wrong.
But the fact remains. It’s okay to pay off the money for the tour and sit in isolation and at the same time constantly listen that everything here is free (for the money I paid) this is still that joke.
So we were left alone with our problems. And we solved them (although we mostly swore at them) ourselves.
Why don't I write about the hotel? But my wife and I did not feel it.
Spent nerves and money, of course, will not return. There are no extremes.
Advice to all travelers. To always have cash. The internet is a must. Well, don't get sick.
But I would like to thank Anwar.
This is a person who was with us all the time and in every possible way contributed and sympathized with what was happening.
Hany Ezzat for assistance and support (TUI leadership).
Mohamed Ali for solving organizational issues (there were many of them).
As well as Elena (hotel manager) for quick response to what is happening and support.
I'll start with the fact that this is the peak or the beginning of the passing tests in Egypt. And this is a mistake that played a cruel joke on me. Well, now in order.
My wife and I flew out on 13.09. Sunday 2020 (that's why we didn't do tests in Ukraine due to flight delays and holidays).
We flew through the tour operator TUI.
There is a flight to Hurghada by Windrose, back to Kyiv Azurair (there were no problems with this), the only thing is that there are lunch flights from Kyiv and back early in the morning. Total - almost two days lost.
Insurance company ERV (I will mention them below).
Well, those who landed with tests on their hands went for registration. And we (30 of us were on board) waited for about an hour and then went to the tests.
Having paid $30 per person, we do tests (IN THE AIRPORT HALL). 4 masked medics without full protection - it was a surprise. Well, that's it.
We arrived at the hotel around 17.30-19.30 I do not remember exactly.
They settled quickly (if you don’t like the building, then they change it, everything is somehow loyal with this too). Well, as expected, began their vacation.
14.09 went to meet with the guide. And he refused excursions (his wife did not go to this meeting). We enjoyed the rest of the day.
Late came to the room. And at about 22.00, they threw a piece of paper under the door with the text so that I would not leave the room.
15.09 at 10 am 4 people came. And the most interesting began. I am told that the test is positive. (His wife is negative). And the doctors give medicine, while taking a photo of the transfer, I will post a photo of the medicine below). And my wife and I are transferred to the 30th building and allocate 2 rooms (since I have a positive), my wife said to settle us separately (AND IT WAS THE RIGHT AND REASONABLE DECISION), below you will understand why.
In the building a day earlier (09/14/2020) there were already a couple of tourists from Poland (who also arrived on 09/13/2020, but 1 hour earlier) and also passed tests at the airport.
From 15.09 to 19.
09 (this is so then 5 days) I could not receive a copy of the test either by mail, or by viber, whatsapp, etc.
These were the most terrible moments of our holiday (despite the fact that the wife could move around the hotel, but not go to restaurants).
All correspondence with the tour operator, insurance and hotel to provide a copy of the test was unsuccessful. Everyone was thrown at each other. And through guides, and through contact directly on the hotel's website already from Ukraine. They sent me a copy by mail. And then the most incomprehensible became. After all, the test was passed on September 13 (and a copy was issued on September 14). Very poor quality copy. And yet I had no symptoms at all. But I took the prescribed medicines as directed. (vitamin C and D and drops in the throat + paracetamol 5 tablets, if the temperature suddenly rises)
Transfer test after 7 days. And then the most interesting began. Insurance does not cover the test. And the cost of the test is by no means $110-130 (I was charged $150).
Well, here the Egyptian insurance company came out to me and they were already leading. On September 20, the doctors arrived in the evening and did a test (while in full protection), taking the money, they said that the check could be picked up at the reception (as a result, the check was not there) and indicated that on the morning of September 21, the test would be ready. But he was ready only in the evening and with a joyful result "negative".
Just received information from the hotel. They called us back to collect our things and we were taken to the 15th building to continue the rest. Everything in the room was (robes, slippers, etc. ), which of course pleased.
Well, for 2 days we were already moving away from nervousness. And like never before, I really wanted to fly home.
Because the experiences and nerves were spent insanely much.
Well, the whole vacation with us 2 is simply ruined, that's putting it mildly.
I’ll remember about the Poles (THIS SAME SITUATION, HE HAS A POSITIVE AND HER NEGATIVE. BUT THEY TAKEN 1 NUMBER AND BOTH HAVE TO TAKE THE TEST ALREADY). They were generally terrible. They would have been released only on 23.09 in the evening.
Arriving in Ukraine, a few days later I donated blood for antibodies. And it showed 0.02 units. And that means I didn't have a crown.
The fact that we were the first visitors to these buildings is also alarming. Since not everyone gets a security certificate, and apparently it was necessary to show the work.
It is possible that I did not buy any tour from the guide!
Maybe he did something else wrong.
But the fact remains. It’s okay to pay off the money for the tour and sit in isolation and at the same time constantly listen that everything here is free (for the money I paid) this is still that joke.
So we were left alone with our problems. And we solved them (although we mostly swore at them) ourselves.
Why don't I write about the hotel? But my wife and I did not feel it.
Spent nerves and money, of course, will not return. There are no extremes.
Advice to all travelers. To always have cash. The internet is a must. Well, don't get sick.
But I would like to thank Anwar.
This is a person who was with us all the time and in every possible way contributed and sympathized with what was happening.
Hany Ezzat for assistance and support (TUI leadership).
Mohamed Ali for solving organizational issues (there were many of them).
As well as Elena (hotel manager) for quick response to what is happening and support.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Very cool hotel
- Everything is sad
- Nice hotel but a lot of spicy food
- Super hotel!
- Please think twice before booking this hotel.
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