Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
4.0
Cleanliness:
3.0
Food:
2.0
Amenities:
4.0
To begin with, this is a vacation in hell from 4.09 to 11.09! ???????? ? ? ? I will not recommend this terrible hotel to anyone, only spoil your holiday if you go ! ! !
And how does the hotel have 5 stars? I would give 2 and then with a stretch!
???????????????????? ? ?
Flight transfer is ok. We flew to MAU.
The representative of the tour operator JoinUp took $27 for a visa instead of $25 - for this money they could fill out a card, but no, they took the money into the bushes ? ? ? ?
We arrived at the hotel at 6 am. Me, husband and 7 month old baby. Regarding the settlement - we were told to wait (!! ! ) 14:00 - and this is with a baby, they say you arrived too early ? ? ? ? this was answered by a generally not friendly man at the reception on the 1st floor. We sat in the lobby, it was very dirty, sticky, all the furniture was shabby and was about to fall apart, the sofas were very dirty and stained, there was rubbish everywhere, they cleaned up in front of us - to create such an appearance, as they say, I have never seen such a srach in my life ? ? ? ? We sat and waited and did not raise the boil, as our daughter fell asleep in the stroller, and until almost 8 in the morning we sat at the reception.
Then the child woke up and patience snapped, the husband went to the showdown, this man sent us to the reception on the 2nd floor. There, two guys immediately registered us and gave us the number 7501, it was 4.09. 17, we took a tour to the aqua park room, but in fact we were settled in the lagoon - this slightly covered our gloomy mood with the initial check-in service, since, after 2 hours of sitting at the reception, I was thinking about how we would negotiate with the guide about changing the hotel ? ? ? ? in vain we did not change the hotel, well, let's continue .....
They gave us cards and ...that's it! you go to the first floor) and we went ...the territory of the hotel is huge, is it possible to find the room yourself? ? ? ? it's good that I downloaded the map of the hotel, and after cutting circles, we still found our abode. well, they could have done it - after all, searching is really not an easy task in such a territory ???????? ? ? ?
??????????????????????????????????????????????????? ? ? ?
Number. The room is large, but...dirty...and judging by the layer of dust, it was last cleaned last year! and I'm with a child? ? ? ?
I got stuck with this wiping of the shelves with napkins, turned to the guest relay, they said they would come and clean it.
For two days I asked to be cleaned, but the guy came and cleaned it (folded the towels and the bed ...wtf? ? ? They don’t wash the floor? he got a chocolate bar, it didn’t affect the cleaning, well, they don’t know what cleanliness is ...but he twisted something out of towels and smeared the edges with chocolate, I haven’t seen such a tin yet ?????????????
There were 2 lizards running around in the room? ? ? ? the drain in the shower and washbasin does not work well, the furniture is clearly not new (I am attaching a photo of the room). Nuance with hot water, it simply does not exist ! ! ! ! what an eternal summer shower, this is a big minus! ! ! ????????????????? ? ?
Very noisy air conditioning - just PPC, but without it at night it’s really hard ...I had to sleep under the noise of the engine) after looking at the number of the lagoon, I really imagine with horror the numbers of the dune and the aqua park ....
there was no kettle in the room, we asked for something to be brought, it was very important for us to make porridge for the child in the morning, they brought it within an hour, well, wow, at least they did something!
Juice in glass cups on the beach $1, but don't be fooled! ! ! This is the usual free one, just poured into a glass, everything else is in small plastic ones ???????????????? ? ? ? And it's 5 stars??!! ! ! ! Plastic cups???? ? ?
???????????????????????????????????????????? ? ?
Food. Well, this is a sore subject. I couldn't imagine such a terrible meal! ! ! Disgusting burgers and hot dogs? ? ? ? dry bun, cutlet tastes like a pate of not the first freshness and ...a bag of ketchup ...and that's it! Here's a burger for you! They were served near the beach. On the first day of our arrival, we really went hungry ? ? ? ? we didn’t have time for breakfast, because, while we were settled, it ended, the snack, which is indicated at 10:30, was missing ? ? ? ? rather, there were 2 puffs with an apple, you can overeat - and that's it! Go wait for dinner at 13:00 - well, tin. We came for lunch, and there .....mostly vegetables. Everything is creepy...
There was pasta, pasta, chicken - everything was so-so. Not tasty, monotonous and poor. Desserts are generally gloom, heaps of tasteless dough with
Tipo cream - sucks. Those who have been in good hotels and know what variety of desserts are served will understand ...fruits - apple, pomegranate, pear, banana, tasteless grapes, dates, melon ...
For dinner, there were some crabs - but, they have nothing to eat ...french fries ...spicy pasta ...well, in terms of food, it didn’t work out at all ....it’s good that the child was brought their own complementary foods ???? ? ? ? ?
Breakfasts are like this, scrambled eggs, sausages, pancakes, eggs, vegetables, cheeses, jelly, sweet rice, different buns - well, normal in a word.
On the 4th day, my husband and I had a stomach ache, it’s good that I took our first aid kit with me, I really hoped that we wouldn’t use it, but I had to.
In general, food 2ka! Very tasteless and always the same. I won’t be able to look at french fries for a long time, but there’s nothing special to eat besides it, rice is nothing, potatoes are not tasty, pasta sucks. ? ? ?
Another major disadvantage is
A huge number of locals, just kapets, we were hoping that September is not the season, but where is it ...do you really feel out of place ? ? ? ? and on our arrival they had some kind of holiday there ...(((?? ? ?
This is a kapets ...rest is not rest, they litter everywhere, smoke, yell - this is tin. Even the children go near the pool with two glasses of juice, one drank, threw an empty glass under his feet and went on? ? we were shocked by such bad manners, and such behavior, it is not very pleasant to relax in such a place ...the staff does not even have time to pick up all the garbage after them ? ? ? ? there were two savages on the beach who were always stealthily trying to take pictures of girls in bathing suits, so tense what a gesture ????? ? ? ? waited for me to get out of the water to take a picture ? ? ? ?
Our baby caught a cold, the air conditioners on the 3rd floor where they ate very strongly, maybe because of them, maybe because there is no hot water, and bathed in cold, it’s not clear, I had to use the doctor’s call, attention, insurance from join up is not covers , need to pay 10$ ? ? ? ? but at first they wanted to rip off $20, sorry, this is complete crap, just like join up ????? ? ? ? figurines now I will fly somewhere with them ????????????????????????????? ? ? ? it’s good that I took the whole first-aid kit and used it, we reinsured ourselves because the child is 7 months old, and not in vain, the doctor is like that, insurance is also in the furnace, and this is nothing serious for us - I’m afraid to imagine what if there are more severe cases ?? ? ?
???????????????? ? ?
The sea is gorgeous ...transparent, warm, ideal for those who come with small children, but the hotel has nothing to do with the sea? ? Another plus is the ramps - it is very convenient to move around with a stroller, but this is actually all the good I can say about this hellish hotel!
In conclusion, we have a check-out from the hotel from 18:00, and you need to return the room at 12:00. We turned to the Join Up guide Nagachi _ he was frostbitten, they say, figure it out for yourself. Agree to extend it, nothing to do with it. We went to the guest relay - Tatyana (who wrote there that they help? Yeah of course! The next morning, when they came for an answer, she stood behind the wall for 30 seconds, then went out and said they didn’t allow it ? ? ? ? cool? What if we have a 7 month old baby? Who needs to be fed and washed and put to bed? Well, bastards in one word, what can I say. They offered to pay $30 for this squalor, but we refused because having spent $1000 on a tour and living in such shit is too much! So we stumbled around the lobby for 6 hours, fed the child there and changed clothes and changed diapers on the sofas and slept there ????? ? ? ? beautiful 5ka isn't it? ???????????????????????? ? ?
I understand that the check-out is at 12 and all that, but the hotel is empty, the Arabs live in the main building, the Europeans in the lagoons, at least half of the lagoons were empty! ! ! ! Here they are woodpeckers?????????????????????? ? ?
Are the bracelets cut off??? ? ? ? yes, yes, what if you decide to eat or drink them more? ? ? Horror, of course, to cut bracelets ???? ? ?
The Internet is only at the reception, and it is no, long and painfully loading? ?
I do not advise the aqua park rooms, it is very far from the sea and the restaurant (they wrote correctly earlier - the canteen)
Lagoons are the most acceptable
I do not recommend the hotel at all. ?
After all, for this money you can go to a much better hotel and, most importantly, where it will not be so swarming with locals! ????????????????? ? ? ?
And how does the hotel have 5 stars? I would give 2 and then with a stretch!
???????????????????? ? ?
Flight transfer is ok. We flew to MAU.
The representative of the tour operator JoinUp took $27 for a visa instead of $25 - for this money they could fill out a card, but no, they took the money into the bushes ? ? ? ?
We arrived at the hotel at 6 am. Me, husband and 7 month old baby. Regarding the settlement - we were told to wait (!! ! ) 14:00 - and this is with a baby, they say you arrived too early ? ? ? ? this was answered by a generally not friendly man at the reception on the 1st floor. We sat in the lobby, it was very dirty, sticky, all the furniture was shabby and was about to fall apart, the sofas were very dirty and stained, there was rubbish everywhere, they cleaned up in front of us - to create such an appearance, as they say, I have never seen such a srach in my life ? ? ? ? We sat and waited and did not raise the boil, as our daughter fell asleep in the stroller, and until almost 8 in the morning we sat at the reception.
Then the child woke up and patience snapped, the husband went to the showdown, this man sent us to the reception on the 2nd floor. There, two guys immediately registered us and gave us the number 7501, it was 4.09. 17, we took a tour to the aqua park room, but in fact we were settled in the lagoon - this slightly covered our gloomy mood with the initial check-in service, since, after 2 hours of sitting at the reception, I was thinking about how we would negotiate with the guide about changing the hotel ? ? ? ? in vain we did not change the hotel, well, let's continue .....
They gave us cards and ...that's it! you go to the first floor) and we went ...the territory of the hotel is huge, is it possible to find the room yourself? ? ? ? it's good that I downloaded the map of the hotel, and after cutting circles, we still found our abode. well, they could have done it - after all, searching is really not an easy task in such a territory ???????? ? ? ?
??????????????????????????????????????????????????? ? ? ?
Number. The room is large, but...dirty...and judging by the layer of dust, it was last cleaned last year! and I'm with a child? ? ? ?
I got stuck with this wiping of the shelves with napkins, turned to the guest relay, they said they would come and clean it.
For two days I asked to be cleaned, but the guy came and cleaned it (folded the towels and the bed ...wtf? ? ? They don’t wash the floor? he got a chocolate bar, it didn’t affect the cleaning, well, they don’t know what cleanliness is ...but he twisted something out of towels and smeared the edges with chocolate, I haven’t seen such a tin yet ?????????????
There were 2 lizards running around in the room? ? ? ? the drain in the shower and washbasin does not work well, the furniture is clearly not new (I am attaching a photo of the room). Nuance with hot water, it simply does not exist ! ! ! ! what an eternal summer shower, this is a big minus! ! ! ????????????????? ? ?
Very noisy air conditioning - just PPC, but without it at night it’s really hard ...I had to sleep under the noise of the engine) after looking at the number of the lagoon, I really imagine with horror the numbers of the dune and the aqua park ....
there was no kettle in the room, we asked for something to be brought, it was very important for us to make porridge for the child in the morning, they brought it within an hour, well, wow, at least they did something!
Juice in glass cups on the beach $1, but don't be fooled! ! ! This is the usual free one, just poured into a glass, everything else is in small plastic ones ???????????????? ? ? ? And it's 5 stars??!! ! ! ! Plastic cups???? ? ?
???????????????????????????????????????????? ? ?
Food. Well, this is a sore subject. I couldn't imagine such a terrible meal! ! ! Disgusting burgers and hot dogs? ? ? ? dry bun, cutlet tastes like a pate of not the first freshness and ...a bag of ketchup ...and that's it! Here's a burger for you! They were served near the beach. On the first day of our arrival, we really went hungry ? ? ? ? we didn’t have time for breakfast, because, while we were settled, it ended, the snack, which is indicated at 10:30, was missing ? ? ? ? rather, there were 2 puffs with an apple, you can overeat - and that's it! Go wait for dinner at 13:00 - well, tin. We came for lunch, and there .....mostly vegetables. Everything is creepy...
There was pasta, pasta, chicken - everything was so-so. Not tasty, monotonous and poor. Desserts are generally gloom, heaps of tasteless dough with
Tipo cream - sucks. Those who have been in good hotels and know what variety of desserts are served will understand ...fruits - apple, pomegranate, pear, banana, tasteless grapes, dates, melon ...
For dinner, there were some crabs - but, they have nothing to eat ...french fries ...spicy pasta ...well, in terms of food, it didn’t work out at all ....it’s good that the child was brought their own complementary foods ???? ? ? ? ?
Breakfasts are like this, scrambled eggs, sausages, pancakes, eggs, vegetables, cheeses, jelly, sweet rice, different buns - well, normal in a word.
On the 4th day, my husband and I had a stomach ache, it’s good that I took our first aid kit with me, I really hoped that we wouldn’t use it, but I had to.
In general, food 2ka! Very tasteless and always the same. I won’t be able to look at french fries for a long time, but there’s nothing special to eat besides it, rice is nothing, potatoes are not tasty, pasta sucks. ? ? ?
Another major disadvantage is
A huge number of locals, just kapets, we were hoping that September is not the season, but where is it ...do you really feel out of place ? ? ? ? and on our arrival they had some kind of holiday there ...(((?? ? ?
This is a kapets ...rest is not rest, they litter everywhere, smoke, yell - this is tin. Even the children go near the pool with two glasses of juice, one drank, threw an empty glass under his feet and went on? ? we were shocked by such bad manners, and such behavior, it is not very pleasant to relax in such a place ...the staff does not even have time to pick up all the garbage after them ? ? ? ? there were two savages on the beach who were always stealthily trying to take pictures of girls in bathing suits, so tense what a gesture ????? ? ? ? waited for me to get out of the water to take a picture ? ? ? ?
Our baby caught a cold, the air conditioners on the 3rd floor where they ate very strongly, maybe because of them, maybe because there is no hot water, and bathed in cold, it’s not clear, I had to use the doctor’s call, attention, insurance from join up is not covers , need to pay 10$ ? ? ? ? but at first they wanted to rip off $20, sorry, this is complete crap, just like join up ????? ? ? ? figurines now I will fly somewhere with them ????????????????????????????? ? ? ? it’s good that I took the whole first-aid kit and used it, we reinsured ourselves because the child is 7 months old, and not in vain, the doctor is like that, insurance is also in the furnace, and this is nothing serious for us - I’m afraid to imagine what if there are more severe cases ?? ? ?
???????????????? ? ?
The sea is gorgeous ...transparent, warm, ideal for those who come with small children, but the hotel has nothing to do with the sea? ? Another plus is the ramps - it is very convenient to move around with a stroller, but this is actually all the good I can say about this hellish hotel!
In conclusion, we have a check-out from the hotel from 18:00, and you need to return the room at 12:00. We turned to the Join Up guide Nagachi _ he was frostbitten, they say, figure it out for yourself. Agree to extend it, nothing to do with it. We went to the guest relay - Tatyana (who wrote there that they help? Yeah of course! The next morning, when they came for an answer, she stood behind the wall for 30 seconds, then went out and said they didn’t allow it ? ? ? ? cool? What if we have a 7 month old baby? Who needs to be fed and washed and put to bed? Well, bastards in one word, what can I say. They offered to pay $30 for this squalor, but we refused because having spent $1000 on a tour and living in such shit is too much! So we stumbled around the lobby for 6 hours, fed the child there and changed clothes and changed diapers on the sofas and slept there ????? ? ? ? beautiful 5ka isn't it? ???????????????????????? ? ?
I understand that the check-out is at 12 and all that, but the hotel is empty, the Arabs live in the main building, the Europeans in the lagoons, at least half of the lagoons were empty! ! ! ! Here they are woodpeckers?????????????????????? ? ?
Are the bracelets cut off??? ? ? ? yes, yes, what if you decide to eat or drink them more? ? ? Horror, of course, to cut bracelets ???? ? ?
The Internet is only at the reception, and it is no, long and painfully loading? ?
I do not advise the aqua park rooms, it is very far from the sea and the restaurant (they wrote correctly earlier - the canteen)
Lagoons are the most acceptable
I do not recommend the hotel at all. ?
After all, for this money you can go to a much better hotel and, most importantly, where it will not be so swarming with locals! ????????????????? ? ? ?
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Hotel price-quality.
- bypass
- The hotel is average, but the SEA forgives everything!!!
- The hotel is disgusting
- The worst hotel in my life
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