Будьте осторожны be careful

My review is the text of a complaint against the Coral Travel Tour Operator. People be careful not to spoil your vacation, because you won’t be able to prove something in this hotel, the Coral guides are only busy selling excursions with a smile on their faces, and behind the smile is rudeness to vacationers. And please don’t say that the child is small, there are a lot of adults who also got poisoned for the same reason.
Voucher from 24.03. 2010 - 02.04. 2010. Arrived in Egypt. On March 25.2010, at a meeting with the hotel guide, we were warned about the prohibitions: drinking tap water, diving in the pool, walking in a swimsuit to the main restaurant, which is additionally reflected on the signs with the corresponding prohibition. The room number in which we lived was 1078 (1st floor). The exit from the balcony is designed in such a way that when you go out onto it, you go out onto a lawn with lawn grass and trees. My child (age 1 year 10 months) went out on the lawn to play with a girl (March 27.1800). 2 hours before this, watering was carried out from sprayers (the water smells like sewage), although, as it turned out later, it should be done only at night. I note that I, my wife, the mother and grandmother of the girl were nearby and controlled the children who ran on the grass, did not take anything in their mouths). On March 28, my child began to have loose stools, vomit and have a fever. Similar problems began with the girl. We turned to a hotel doctor, the treatment did not help, the child's temperature rose to 39.80C. On March 31, the child was urgently taken to the Egyptian Hospital with a diagnosis of an intestinal infection, and was brought into a state in which he can be transported by plane. At the moment when my child was poisoned, I turned to the guides of the hotel Faruk, Markos and others, not only did they not help to sort out the situation and protect other vacationers from poisoning, but they also rudely said that they were not going to do this. When talking, I hold the child in my arms, and the guide yells at me to go further. I turned to the reception, to the Duty Manager, to check the quality of the irrigation water (according to the reception, it was sewage water that had been cleaned), to hang out signs about the prohibition of being on the lawn. The hotel's response: “There may be something wrong in the water, but we will not hang out the signs, because. We are afraid of panic among the population. ” Literally: “To mitigate our guilt, we will bring fruit to the room. ” For all my attempts to get an official paper on water quality in a rough form, I received a negative answer. The poisoning of my child is not the only case: the hospital doctor has about 30 people who went to the doctor after us with similar problems after playing on the lawn. There are a lot of people who did not go to the doctors (some flew away the next day, some were treated themselves). The diagnosis of the Egyptian hospital is an intestinal infection.