I will immediately answer the question of where we looked and how we chose. The trip was not planned, we bought a tour and flew away (we relied on the recommendations of the tour operator).
Check-in: We arrived early in the morning, we were immediately put on bracelets and sent for breakfast. After breakfast, we again approached the reception, but they told us that the room was not yet ready. I asked how much to pay for early check-in, they said: "how much will you give", but no one was in a hurry to check us in. With us, the "gratitude" of other tourists in the amount of $ 50 resolved the issue with instant check-in. The husband asked for a room with a sea view, he was told an additional charge of $ 20 per day, we refused.
Number: we were settled in the Dune room. Far from the beach, far from the restaurant. The room is large but needs renovation. In principle, tolerable, we did not come to sit in the room.
Cleaning: 100% satisfied with cleaning. Cleaned every day, very high quality. Towels and bed linen were also changed every day. But we are so lucky.
People were removed from the main building once a week, and then with a scandal.
Meals: The hotel management has a very creative approach. They combined a restaurant and a quest room. In order to have something to eat, you need to complete several missions: find a free, dirty table (there simply aren’t clean ones), get yourself a plate, fork, knife and cup. Moreover, very often there were fights for plates, which, understandably, did not cheer anyone up. If all of the above levels are completed, you need to stand in line to get food. This is generally a hotel of continuous queues. The food is monotonous and not tasty. We as a whole family (me, husband and two children aged 8 and 4), like most vacationers, fully felt the "quality" of food. Result: severe gastrointestinal upset.
: (( We are all sweet tooth and we were at a loss from the assortment of desserts we saw: in short, everything was limited to just one biscuit (biscuit with melon, biscuit with strawberries, biscuit with banana, and of course the highlight of the sweet table - biscuit with biscuit: ) )). What "restaurant" you are in can be judged by the appearance of the dirty and tattered uniforms of the staff. The dishes are washed very badly, sometimes you take a "clean" plate, and on the reverse side immediately a dessert that someone ate before you. Breakfast in the restaurant started at 7:00 to 10:00, for those who did not have time, they offered a late breakfast at a bar near the beach. Late breakfast is only buns that were not eaten in the main restaurant. The beach bar is open from 10:00 to 17:00 - it's only drinks with huge queues. You can have lunch here at the same time as in the main "restaurant" from 13:00 to 15:00 and that's it, dinner is 4 hours later at 19:00. And if your child wants to eat, take him to a paid restaurant.
The administration of Tia Heights understands the all-inclusive system in its own way. Part of the treats (mostly fruits) are offered for an additional fee. For example watermelon. 6-7 pieces on a plate for $2...We tried it and were unpleasantly surprised by the quality of this fruit, obviously not the first freshness. : (((
Aqua park: Big, beautiful. But, there are no free sunbeds. Queuing up the hills. We visited the water park once, and after both my children were injured, we did not go there again.
Animation Entertainment: She is not. More precisely, what the hotel calls animation is not at all interesting.
Children's mini-club: This is a small structure consisting of two rooms, very reminiscent of a cowshed both in appearance and in smell. The working hours of the mini-club, which were kindly provided to us by the reception staff: from 10:00 to 13:00 and from 15:00 to 17:00 did not coincide with the schedule of the mini-club animators.
My husband and I came to pick up the children at 12:40 (daughter - 8 years old, son - 4 years old), the mini-club is locked, and our children are alone waiting for us on the playground, near the pool !! ! The next day, to my question of what ..... , the animator told me that the club is open until 12:30.
Beach:
Pros: The beach is not bad, sandy entrance to the water with a gradual increase in depth. Suitable for families with children. Not far away there are several reefs with different living creatures, there is something to see. Cons: My children and I enjoyed the sandy beach so much that our daughter stepped on a sea urchin not far from the shore and we were not alone, so special. I definitely recommend shoes. A large number of motor boats are moored near the beach, and when they start to refuel, the stench is notable. Not all beach umbrellas are well fixed, and its weight is quite large. One such umbrella fell on my 4 year old son!! ! The husband reacted immediately and held the umbrella until the son moved to a safe distance.
My husband got up very early, at about 5 in the morning and went to the beach, took sunbeds on the first line from the sea, and then I pulled up with the children. Starting from 7 in the morning, if you did not have time to take a seat, the hotel staff book the seats (put towels and other nonsense on the sunbeds), and then sell them to tourists.
Territory: Large and very dirty. In the evening, the area is very poorly lit. I don’t recommend going into public toilets, but if you still have no options, take paper and soap with you.
Outcome: Vacation ruined. I strongly do not recommend this hotel. Positive reviews about this "5 * hotel" are like advertising.
The hotel manager, if he exists, does not fulfill his duties even by 30%. Savings on everything in a row crossing all conceivable boundaries. As a result, we see a very deplorable picture. A hotel with a good infrastructure turned into the devil knows what.
We have spoken to many guests staying with us and none have expressed a desire to visit this "wonder hotel" again.
For the first time in our lives, we were looking forward to leaving our vacation home...: (((
Check-in: We arrived early in the morning, we were immediately put on bracelets and sent for breakfast. After breakfast, we again approached the reception, but they told us that the room was not yet ready. I asked how much to pay for early check-in, they said: "how much will you give", but no one was in a hurry to check us in. With us, the "gratitude" of other tourists in the amount of $ 50 resolved the issue with instant check-in. The husband asked for a room with a sea view, he was told an additional charge of $ 20 per day, we refused.
Number: we were settled in the Dune room. Far from the beach, far from the restaurant. The room is large but needs renovation. In principle, tolerable, we did not come to sit in the room.
Cleaning: 100% satisfied with cleaning. Cleaned every day, very high quality. Towels and bed linen were also changed every day. But we are so lucky.
People were removed from the main building once a week, and then with a scandal.
Meals: The hotel management has a very creative approach. They combined a restaurant and a quest room. In order to have something to eat, you need to complete several missions: find a free, dirty table (there simply aren’t clean ones), get yourself a plate, fork, knife and cup. Moreover, very often there were fights for plates, which, understandably, did not cheer anyone up. If all of the above levels are completed, you need to stand in line to get food. This is generally a hotel of continuous queues. The food is monotonous and not tasty. We as a whole family (me, husband and two children aged 8 and 4), like most vacationers, fully felt the "quality" of food. Result: severe gastrointestinal upset.
: (( We are all sweet tooth and we were at a loss from the assortment of desserts we saw: in short, everything was limited to just one biscuit (biscuit with melon, biscuit with strawberries, biscuit with banana, and of course the highlight of the sweet table - biscuit with biscuit: ) )). What "restaurant" you are in can be judged by the appearance of the dirty and tattered uniforms of the staff. The dishes are washed very badly, sometimes you take a "clean" plate, and on the reverse side immediately a dessert that someone ate before you. Breakfast in the restaurant started at 7:00 to 10:00, for those who did not have time, they offered a late breakfast at a bar near the beach. Late breakfast is only buns that were not eaten in the main restaurant. The beach bar is open from 10:00 to 17:00 - it's only drinks with huge queues. You can have lunch here at the same time as in the main "restaurant" from 13:00 to 15:00 and that's it, dinner is 4 hours later at 19:00. And if your child wants to eat, take him to a paid restaurant.
The administration of Tia Heights understands the all-inclusive system in its own way. Part of the treats (mostly fruits) are offered for an additional fee. For example watermelon. 6-7 pieces on a plate for $2...We tried it and were unpleasantly surprised by the quality of this fruit, obviously not the first freshness. : (((
Aqua park: Big, beautiful. But, there are no free sunbeds. Queuing up the hills. We visited the water park once, and after both my children were injured, we did not go there again.
Animation Entertainment: She is not. More precisely, what the hotel calls animation is not at all interesting.
Children's mini-club: This is a small structure consisting of two rooms, very reminiscent of a cowshed both in appearance and in smell. The working hours of the mini-club, which were kindly provided to us by the reception staff: from 10:00 to 13:00 and from 15:00 to 17:00 did not coincide with the schedule of the mini-club animators.
My husband and I came to pick up the children at 12:40 (daughter - 8 years old, son - 4 years old), the mini-club is locked, and our children are alone waiting for us on the playground, near the pool !! ! The next day, to my question of what ..... , the animator told me that the club is open until 12:30.
Beach:
Pros: The beach is not bad, sandy entrance to the water with a gradual increase in depth. Suitable for families with children. Not far away there are several reefs with different living creatures, there is something to see. Cons: My children and I enjoyed the sandy beach so much that our daughter stepped on a sea urchin not far from the shore and we were not alone, so special. I definitely recommend shoes. A large number of motor boats are moored near the beach, and when they start to refuel, the stench is notable. Not all beach umbrellas are well fixed, and its weight is quite large. One such umbrella fell on my 4 year old son!! ! The husband reacted immediately and held the umbrella until the son moved to a safe distance.
My husband got up very early, at about 5 in the morning and went to the beach, took sunbeds on the first line from the sea, and then I pulled up with the children. Starting from 7 in the morning, if you did not have time to take a seat, the hotel staff book the seats (put towels and other nonsense on the sunbeds), and then sell them to tourists.
Territory: Large and very dirty. In the evening, the area is very poorly lit. I don’t recommend going into public toilets, but if you still have no options, take paper and soap with you.
Outcome: Vacation ruined. I strongly do not recommend this hotel. Positive reviews about this "5 * hotel" are like advertising.
The hotel manager, if he exists, does not fulfill his duties even by 30%. Savings on everything in a row crossing all conceivable boundaries. As a result, we see a very deplorable picture. A hotel with a good infrastructure turned into the devil knows what.
We have spoken to many guests staying with us and none have expressed a desire to visit this "wonder hotel" again.
For the first time in our lives, we were looking forward to leaving our vacation home...: (((
Translated automatically from Russian. View original
Comments (24)
leave a comment
Show other comments …
OTHER REVIEWS ABOUT THE HOTEL
- Hotel price-quality.
- bypass
- The hotel is average, but the SEA forgives everything!!!
- The hotel is disgusting
- The worst hotel in my life
SEE ALSO