Отель TIA HEIGHTS MAKADI 5 * ЭКОНОМ вариант Hotel TIA HEIGHTS MAKADI 5 * ECONOMY option

I read a lot of reviews about the hotel TIA HEIGHTS MAKADI 5 * and now I decided to check for myself, as they say, the whole truth about the hotel. We went as a couple to this hotel. Departure from Minsk. The meeting side of the Tez Tour did not have any problems, except that the next day after meeting with the guide, they witnessed how tourists who asked about a discount on a yacht tour asked a question about the price, like a royal tour (as it was called) it was said that it didn’t affordable, like you are beggars. This is of course a huge minus for the Tez Tour representative. Next. There are 90% of Ukrainians in the hotel, and this affects the rest and (therefore, I do not advise Russian speakers to stay in this hotel)
Rooms: we lived in the main building, room 3061, with a direct view of the sea, there were no problems with the room, of course the furniture should have been updated a long time ago, but the plasma TV, hair dryer and everything else worked properly, taps and other things did not flow. The bed was white without stains and holes, the towels are also all white, in excellent condition. Shampoo, gel, conditioner (cream) every day. Tourists who checked into the rooms also in the main building, but in the other wing complained that they did not have hot water for three days, then the cold water disappeared, tourists who had Lagoon rooms asked with tears to change rooms, bedding with holes, towels with divorces, dirt, dampness in the rooms, according to the number of rooms in the Dune room and Aqua Park Room, no one particularly complained, there were little things for 3 tourists (2 pillows), for 6 people (3 towels), but all this is solvable.
Sea: I will say briefly, the beach is good, the sea was warm, there were not enough sunbeds with mattresses, no mattresses please.

Meals: there are about 2000 people in the hotel, both canteens are designed for 500, the tables are dirty, no one changes the tablecloths, finding a spoon, fork, a huge problem, tourists were sophisticated to take them to the room, they washed and brought with them, the dishes were broken and poorly washed, people are standing in the queues for drinks, since there are no glasses, disposable glasses came across burned with cigarettes, so that the waiters would bring drinks to the table at lunch and dinner, forget it, here you will need to stand in line for a glass of cola, for food the queue is like in a mausoleum. They set up an experiment. We came to the beginning of lunch, somewhere in 20 minutes, there was a queue, they didn’t have time to open the door, an assault, then they came in the middle of lunch, it’s called, find a free table, appliances, they came half an hour before the end of lunch, there are free tables, they found appliances, the food is what’s left. The meat is chicken, beef, fish, the fact that the grilled meat on the street is issued, the food is monotonous every day, french fries for lunch at the beach bar, if you ask, it throws an additive like a dog or shouts no. The attitude of the person boorish to tourists. In the dining room, Ukrainian tourists collect food in bags, in containers, it seems that they have a hungry year).
Animation: you can safely say it is simply not there, they recruited 9 people (8 Arab guys and one Czech girl), they don’t know a word in Russian, on the beach the whole crowd is something like aqua aerobics and this is where the whole animation ended. Then the tourists entertain themselves. Volleyball themselves gathered, boccia, water polo, darts were absent at all, in the evening they invited a show on the water once, which you could watch and the second time there was a show by Mrs. Hotel, that's all, there was nothing more to watch , Egypt, always oriental dances, pleasing to the eye, they danced so much that the tourists got up and left. Previously, they wrote that the animation in this hotel was super, now they have gathered rabble, they personally saw an animator in this animation team, who was kicked out of another hotel in April.
Internet: the best two points are in the main building (these are the two extreme sofas from the entrance to the dining room).
Territory: they even save on lighting, the main building is like in a dungeon, you look along the coast, other hotels glow like Christmas trees.
Conclusion: the TIA HEIGHTS MAKADI hotel is a 3* economy hotel, if the hotel owner does not think about returning excellent animation to the hotel, changing the dishes, telling the chef that the menu would correspond to 5*, recruit staff and make them respect tourists, then the hotel will either exist with a bad reputation with Ukrainian tourists, or close. While waiting for the transfer at the reception, the tourists had a unanimous opinion, Hurray, we are going home). Then it's up to you, dear Russians and Belarusians, whether you should go to this hotel.