After reading the reviews, I was expecting the worst, but the rest was a "cheers"

Written: 4 november 2019
Travel time: 12 — 19 october 2019
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 7.0
Cleanliness: 5.0
Food: 5.0
Amenities: 7.0
The main criterion for choosing a hotel was a good beach and entrance to the sea. was traveling with a child. First I read the reviews, then I bought a tour, and then I delved into the reviews and was a little shocked by what awaits us. I arrived with 2 families with children at 7 in the morning, they took separate bags with things to change clothes and go to the beach. Upon arrival, we were immediately put on bracelets and sent to breakfast. Then we went to the beach (we took our towels), at 11 o'clock we went to the reception and for $25 per room (originally wanted $16 for each night) we chose rooms next to each other in the main building on the first floor overlooking the pool.
The rooms were ok. The fridge didn't work, after contacting the reception it was immediately changed. Cleaned every day, there were no complaints about cleaning at all. The bed is excellent, the bed is clean, towels are changed every day.
The sea is gorgeous, the entrance is gentle, the sand is clean, the tides were not noticed, the reefs can be viewed further to the right. The smell from the yachts was not noticed. The sun loungers are worn out, but in general they do not interfere with the rest. Beach-boys will be delivered to you and changed if you ask.

Restaurant. As for Egypt, the choice is average, you won’t be hungry, as for 5 *, then it’s scarce. We can say that there were no fruits. I don’t consider chopped apples and melons as fruits for a salad. Cakes are delicious. Meat - chicken, beef is always delicious. Fish for lunch and dinner - pangasius. It was amazing that after half an hour the restaurant opened, the wine was running out. Thanks to the restaurant administrator, there was always a free table and we didn't have to look for it. I didn’t notice any terrible unsanitary conditions, we didn’t have any poisoning. In general, the staff is trying hard, very friendly!
A la carte - were in barbecue and fish. Liked it there and there. Then we were at the Romantic restaurant - delicious, lobsters, shrimp, squid, and there special thanks to the waiter, well done. Don't be sorry - go.
Animation - she was, a team of young animators. They try, but it is clear that experience is not enough. In general, norms. I liked the show with the participation of the animator Adam. Great!
Water park is great! Although they were there only 3 times, they rested more on the sea. The slides are all great if you go with children - a great children's area in the water park. The staff really care about safety.
We went on an excursion on a bathyscaphe all the way to Hurghada, for a long time... you could take an excursion directly from the pier near the hotel and not waste time on travel. Although Hurghada looked.
Hotel guide Mohammed - norms, although there was no need to contact him.
There is nowhere to walk outside the hotel.
We had a late check out and the room was extended for $ 24 until 18.00.
Objectively, the hotel is not 5 *, but a solid 4. If you don’t look for it, you won’t notice it, the staff is very friendly and tries hard. If you treat them with respect, then they treat you with kindness. Alcohol as elsewhere in Egypt (normal beer and wine). You will not be hungry, if you go to rest, then you will rest, if you look for misses, you will find it.
Translated automatically from Russian. View original