Welcome to the Homeless, or Escape from TIA

Written: 18 july 2021
Travel time: 1 — 8 july 2021
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
We tried to rest in this hotel from 01.07 to 08.07 2021. Flights were delayed twice, as a result, they got to the hotel at about 8 am, and the ticket was paid from 30.06. At the reception, we were quickly given the key to the room and escorted into it. The fact that my wife and I were shocked is not enough to say, the building was a household. building, I lifted the stroller to the 2nd floor of the building along the stairs, obviously not central, the room was large, but dirty with dead furniture, non-working plumbing and obviously not suitable for living, all the three-star hotels we had previously looked much better. We immediately decided to change the room, at the reception we were offered to have breakfast and then solve the problem. The 2nd shock in the morning came when visiting a restaurant, a stuffy room, with a crowd of hungry people and huge queues, I had no desire to eat there, the food turned out to be a match for the hotel.
Then the quest with numbers began, we were shown 2 more numbers, one worse than the other, small and awkward. After exchanging glances with my wife, we came to the conclusion that the 1st number is the best and from the worst. I note that when checking in at the reception, I immediately made it clear that I would thank you if we like the room. After a long conversation with the receptionist, we were promised a good room, but after 12 noon. As a result, anex with tia was stolen from us for a whole day of rest and a bunch of nerves. Until 12 noon, we stayed at the sea, the only plus of this hotel is the sea, a gentle sunset and a good reef with fish, but not without flaws, the sea in Tia is full of hedgehogs and there are no warnings, I saw a woman who stepped on a hedgehog... After 12 noon, we had lunch and went to try to check in, the 4th room in the morning, in a building not far from the water park. The room was simple, no frills, the best we have seen in this hotel, but it clearly "does not smell" of 5 stars. The rest was calm, or rather boring, the animation was present, but not impressive, everything is banal and not interesting, the evening shows are sad, they went down several times and then stopped and went to bed at about 9 pm.
About the restaurant and food. The biggest drawback is the catering, in order to eat you need to come to the opening of the restaurant, because. then there will be huge queues. At the entrance, the temperature of visitors is not measured. The food is not tasty and monotonous, the fish is only tilapia, which is not possible, “steaks” are boiled beef that is put on the grill for a minute), staff in dirty clothes, there are not enough cutlery and napkins, waiters for show, small dollars do not save the situation , the dishes are chipped and poorly washed, there are not even normal cups for tea, they give disposable cups. There are very few fruits, they are quickly sorted out, watermelons are offered for sale. The queue for scrambled eggs and pancakes is 15-20 minutes, there are no juices, only yupi, 2 types of coffee with and without milk. Ice cream is served during the day at the bar, a large queue is built, they give one ball at a time. Everything is not very tasty.


There is a water park that works 2 times for 2 hours a day, which is very small, there are not enough circles for everyone, torn sunbeds and an internal covering of a children's pool.
The holiday was a contrast between the wonderful sea, we also went diving and the terrible hotel in which we lived. 4 days later, upon arrival, my wife developed a food allergy, severe swelling on her face, gave her suprastin injections, it helped, we suspect that this is from fruits. There were a lot of mosquitoes in the room, I searched for a long time where they were flying from, more than 10 mosquitoes were killed in the evening, as it turned out they were flying from the air conditioning system, the child was bitten. I had digestive problems.
On the evening of July 7, we could not stand it and announced our intentions to leave the hotel to a Russian girl working for TIA, we were offered a good room and an additional 3 visits to the alacarte restaurant, of course we refused, the request was transferred to the anex employee, who was written a claim and a request to change the hotel. On July 8, I stopped eating at the hotel. I felt bad and had a stomach ache and diarrhea, before lunch there was a correspondence with the agent of the anex and the selection of a new hotel. Everything was decided by 2 pm, we agreed on Jazz Makadi, paid a small commission and rented a room. Having collected our suitcases, a stroller and other things, we walked across the beach, but rather ran away from the hotel we hated. Having moved to a new hotel, my wife and child were overtaken by the same illness that I had, but my daughter was much worse, she had vomiting, diarrhea, high fever, as a result, her 3-year-old daughter was hospitalized in Hurghada, where she underwent treatment.

Advice to all those who are going to go to TIA, think again in Makadi Bay, there are enough good hotels. Hotel TIA may form the wrong opinion about holidays in Egypt, we are not the first time in this country and we know how good hotels are. For those who have already "hit" I recommend not to spoil your vacation and change the hotel.
Translated automatically from Russian. View original