Terrible hotel

Written: 27 october 2021
Travel time: 26 october — 3 november 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 8.0
We arrived on October 26 at 8 am, immediately put on bracelets to eat, but there was nothing to eat. Further, the number is given from 14, but if you want better and faster, then pay, the guy at the reception told me. I went to my husband, consulted, I come and say how much it costs earlier, and the circus began, because another one came up to this first one, and he turned on the snowflake mode, I didn’t say anything, no money, no, they misunderstood me, etc. P. As a result, he said the second one come at 12, she came, the first one saw me, he said that you didn’t check in before 14. And then I could not stand it. That is, for money you can, but not without, and I agree to pay, but they made a fool out of me.
As a result, the second stage of the circus began. They began to show us the rooms, the first room was like in a closet, with mold air and no balcony, no, I say it’s not suitable, we’re going to look at the second one, the room is better, but everything is terrible, the TV does not work, the closet is knocked together to maintain small carnations that stick out, and oh gods, someone's skirt is in the closet, that is, the room was not cleaned, and then the circus continued, like it's just a show of the room, the room is not ready, BUT we were sent there immediately with things.
We went to the third room, this is the most normal of those we have seen, but also, the socket is torn out, water does not get into the sink from the tap, it flows over the countertop, because the tap is short, there is no toilet brush, the toilet bowl is dirty, there is a light bulb in the closet , but when you turn it on, it shorts !! ! They said this is the last room, if you don't like it, get out of the hotel, that's literally!! ! We stayed in this, in the afternoon an electrician came to fix the socket, at the beginning of 11 pm the plumber began to break, asked me to come tomorrow since we were already sleeping, as a result, no one came today. The towels are not clean!! ! I went to the reception to ask if it was a fresh towel or a floor cloth? Took, said bring others

Food is trash, there is no food, or rather, it is, but you can’t eat it, I ate rice and vegetables, as a result, on the first night I grabbed my stomach, now I’m lying with vomiting. My child chews only a cucumber and a bun, I hope he will somehow last 8 days on this.
There is a sea, it’s gorgeous for children, but there is no reef at all, grass on the bottom and that’s it. But the sea is the only plus.
In the water park, pools with muddy water, the steps to the slides are terribly dirty, it is quite possible to pick up some kind of crap. Cheesecakes are forever gone
The beer at the pool bar ends at 16 and all the beer is gone
I wanted to try the mojito - and it's a green garbage with a sprite, without mint and lemon.
In general, this is not 5, and not 4 stars, and probably not even a solid 3.
This is a terrible horror in which I need to live for another week.
In general, they took it spontaneously, they thought that they had time for the last carriage, but no, they joined the party.
Everyone at the reception is rude, from the smallest link to the administrator. Allow themselves to yell at visitors (not at me)
In a restaurant at dinner, a 30-minute quest-find a table.
Whoever is going here, take some dry oatmeal with you and steam it, croissants, cookies, etc. kids, this will definitely help you.
Translated automatically from Russian. View original