maybe once

Written: 4 may 2013
Travel time: 10 — 21 march 2013
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 5.0
Cleanliness: 6.0
Food: 7.0
Amenities: 6.0
We rested in Tia Heights with a daughter of 6 years from March 10 to March 21.2013. Transaero flew early flight, delayed for 2 hours. Upon arrival (pay for a visa at the airport at the bank, and not at the tour operator’s desk (take the form here), it will turn out to be cheaper by $ 3), after passing endless passport checks, we waited 30-40 minutes for a bus service from Coral Travel, the same amount were waiting for the departure. But all the tourists went to our hotel, after another 40 minutes they were in Tia. They resettled immediately, booked a room in Moscow in the main building overlooking the garden, the lobby was rather poor, empty. The room is spacious, the furniture is a bit old, but the beds do not roll, the glass screen (curtain) leaks in the bathroom, but these are trifles, there is a safe in the room, the cleaner is polite. I took a room closer to the sea, I was afraid there would not be enough sunbeds (this happens in the summer months), in March the occupancy of the hotel is 30%, it was possible to save money and live farther away. In the morning, the guide saw this bastard Ihab. He was our guide in Ali Baba, he took excursions for a long time, I refused, so he stopped talking to me at all, went with all questions to the Russian guide Pegasus Marina. At the end of the trip, he came up and said that really all these excursions . . ohno, offered an individual intimate tour with him. And this time I refused everything, talked with another guide. Feeding norms. , everything was enough, there were no queues. Drinks - “juices” are not diluted, coffee from vending machines, only black tea (it was necessary to bring green from home), tablecloths are dirty, they went for appliances themselves, the staff in the restaurant was not very smart. From fruits - oranges, tangerines, bananas, dates, prunes, dried apricots, grapefruits. Strawberries on the beach $ 3. For second breakfast and afternoon tea, you had to go from the beach to the main building to the bar (tea, coffee, modest pastries).
Beach and Sea: sandy, almost clean, sun loungers at any time of the day heaps. The sea is invigorating, but people bathe, even children frolic in the water (and mine, too, until blue in the face). For several days, the sea was low for dinner, an island crawled out (sand castles were built there) and it turned out to be a backwater with steamy water. At low tide, you could go to the pier to see fish and hedgehogs. The strong wind was 10 and from 17 to 19 March, people still undressed on the beach and swam. They say until 10.03. the wind is stronger and colder. Even during the day they sometimes went in a jacket, in the evening even more so. I realized that I need to take more warm clothes. I saw people in leather jackets, fur vests. But the sun is hot. Smeared with cream SPF30 and 50. Barkers on the beach are sticky, covered with a cloth right up to the head, but tanned to black.
Swimming pools: near the children's club, the paddling pool is heated, the adult was very cold, no one swam.

Children's club: there are 2-3 teachers in it, they divide the children into age groups and deal with them: games, including water games, themed crafts, walks around the hotel and on the beach. Animators from the children's club only deal with children and do not participate in adult animation. A good children's disco in the evening (on the stage of a stuffy bar, there is also a show for adults), I heard new songs (otherwise for 4 years the same thing in Egypt and Turkey) . My daughter asked for a children's club, she liked it.
Adult animation: men seem to be Egyptians, Russian girls. Animation is very simple for 5*. Resting in Albatross in 2010, I got infected with aqua aerobics (there was a Slovak Yana, a professional trainer in aqua aerobics, step, etc. , in her classes there was no place for an “apple to fall”), removed a couple of cm on the hips and waist in 12 days. I expected the same from this 5 *-bitter disappointment. Cola-fanta-cola-SPRITE! ”-ha-ha-ha! , and you raised your hands incorrectly! And then everyone went like a train and, on command, shook their boobs and butts. This is stupid and vulgar. There is stretching, step and belly dancing, better, but also unprofessional, unfortunately. I think 5 * should invite professional instructors to provide a quality level of services in order to justify its stardom. Although, our tourists all hawala with joy and laugh and shake. What is the demand, what is the supply. There are evening shows taking place in a stuffy Docker bar, the guys are trying very hard, no worse and no better than other hotels, although they visited the show only a couple of times, nothing new. There were dancing in the street, but there was no live music!
Water park: everything around is still new, not shabby, there are few people, there are no queues, there are plenty of sunbeds, but there are not enough circles and eights to go down the hills, you have to hunt for them. The water in the pools is cold, and in the children's pool it is very warm (they warmed themselves after the slides), the wind still blows and it is not hot at all. My daughter was not allowed to move out everywhere, she is still small, although she rode the day before, depending on who you run into.
The hotel is 90% Russian tourists, so the staff at the very least speaks Russian, there are few Germans, Slovaks, Czechs, there were Arabs, but not many. Our compatriots arriving in companies, starting from 7 o'clock. in the morning they start slamming doors, sending their children to say something to Aunt Sveta through two numbers (why not use the phone in the room), swearing, sorting things out about a nightly quarrel right in the corridor, loudly, sending each other to...

There are 3 Russian channels on TV, one by one they play Soviet old cartoons, long forgotten by me, great!
On the day of departure until 12.00, I handed over the room, cut off the bracelet at the reception, I was afraid they would not let me have lunch, but there were 15 other people like me who were leaving, they ate without problems. The plane was at 18.10, was taken away from the hotel at 14.30, first Coral was taken to a candy store and all sorts of garbage, then to the airport. We were in Moscow on time.
Summary: the hotel, undoubtedly, does not pull on 5 *, no more than 4 (I think they sell it to foreigners) - the quality and quantity of services leave much to be desired. But in general, we are satisfied with the rest, I wanted to stay, because the sea and the sun were beautiful. It helped us survive 3 more weeks of the Moscow winter!
Translated automatically from Russian. View original