• traveled 1 year ago
Hi all. Do not regret spending 3 minutes of your time reading this review, so that later you do not waste your precious vacation on a holiday in this hotel. We stayed at this hotel in April 2023. I would immediately like to note the tired appearance of the hotel, the repair of which has not been done, in appearance, for more than 10-15 years.
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Hi all. Do not regret spending 3 minutes of your time reading this review, so that later you do not waste your precious vacation on a holiday in this hotel.
We stayed at this hotel in April 2023. I would immediately like to note the tired appearance of the hotel, the repair of which has not been done, in appearance, for more than 10-15 years. The furniture is old, dirty, broken in places. I note that the hotel positions itself as 5 *. Appearance - a maximum of 3 * with great optimism. When purchasing tickets to this hotel, we took a superior room for a couple, however, they settled us in a room for 3 people, that is, with 3 separate beds, while requiring an additional payment if we want to get what we booked. After long scandals that took 2 days, we were still settled in the room that we originally booked.
The territory of the hotel is nice, but in many places without proper care (something is broken off, something is not painted, somewhere the building is being repaired, somewhere construction work is going on, a lot of garbage, including construction).
The rooms are dirty. Since there are a large number of cats on the territory of the hotel, the rooms stink of cat urine. Refrigerators do not work, air conditioners are in disrepair. Drinking water, shampoos, soap in the room is not issued every day. Tourists have to collect water in bottles in the dining room on their own.
The "Restaurant" does not comply with elementary standards of cleanliness. The waiter could drop the cutlery on the floor and then pick it up and put it on the table. Tables are not cleaned after people have eaten. Dishes are dirty and sticky. There are not enough cutlery and napkins for everyone. At the bars, the staff also very often ignores the requests of vacationers.
The food is outwardly diverse, but tasteless. There were a lot of spoiled dishes that had stood for a couple of days.
There is also not enough food for everyone. Soft drinks diluted.
Tourist guides are a separate story, which is worth writing a separate article about. Never buy tours from guides from a diving club - Scubaworld, there are deceivers who promise one excursion and take you to a completely different one. After that, they still don’t want to return the money, they allow themselves to openly swear, insult, until you start threatening them with calling the police.
The hotel staff does not react in any way to the problems of their tourists. Moreover, as mentioned above, employees allow themselves disrespectful, even offensive treatment of vacationers, especially women. When there are problems with their local guides, or individual hotel staff, the staff covers up all the machinations of these deceivers, saying that these are the problems of the holidaymakers themselves. They impose their services, which no one asks for, and then issue invented invoices.
In response to the refusal to pay for their initiative, they threaten the impossibility of leaving the hotel, both verbally and in writing. The hotel managers openly declare their "friendship" with the police, which makes it impossible for vacationers to hope for help and protection.
I am attaching a couple of photos.
We stayed at this hotel in April 2023. I would immediately like to note the tired appearance of the hotel, the repair of which has not been done, in appearance, for more than 10-15 years. The furniture is old, dirty, broken in places. I note that the hotel positions itself as 5 *. Appearance - a maximum of 3 * with great optimism. When purchasing tickets to this hotel, we took a superior room for a couple, however, they settled us in a room for 3 people, that is, with 3 separate beds, while requiring an additional payment if we want to get what we booked. After long scandals that took 2 days, we were still settled in the room that we originally booked.
The territory of the hotel is nice, but in many places without proper care (something is broken off, something is not painted, somewhere the building is being repaired, somewhere construction work is going on, a lot of garbage, including construction).
The rooms are dirty. Since there are a large number of cats on the territory of the hotel, the rooms stink of cat urine. Refrigerators do not work, air conditioners are in disrepair. Drinking water, shampoos, soap in the room is not issued every day. Tourists have to collect water in bottles in the dining room on their own.
The "Restaurant" does not comply with elementary standards of cleanliness. The waiter could drop the cutlery on the floor and then pick it up and put it on the table. Tables are not cleaned after people have eaten. Dishes are dirty and sticky. There are not enough cutlery and napkins for everyone. At the bars, the staff also very often ignores the requests of vacationers.
The food is outwardly diverse, but tasteless. There were a lot of spoiled dishes that had stood for a couple of days.
There is also not enough food for everyone. Soft drinks diluted.
Tourist guides are a separate story, which is worth writing a separate article about. Never buy tours from guides from a diving club - Scubaworld, there are deceivers who promise one excursion and take you to a completely different one. After that, they still don’t want to return the money, they allow themselves to openly swear, insult, until you start threatening them with calling the police.
The hotel staff does not react in any way to the problems of their tourists. Moreover, as mentioned above, employees allow themselves disrespectful, even offensive treatment of vacationers, especially women. When there are problems with their local guides, or individual hotel staff, the staff covers up all the machinations of these deceivers, saying that these are the problems of the holidaymakers themselves. They impose their services, which no one asks for, and then issue invented invoices.
In response to the refusal to pay for their initiative, they threaten the impossibility of leaving the hotel, both verbally and in writing. The hotel managers openly declare their "friendship" with the police, which makes it impossible for vacationers to hope for help and protection.
I am attaching a couple of photos.
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Let me tell you about the hotel. From the pros: 1. Very huge, well-groomed, green area. The staff constantly waters, digs, cuts all plantings. Regarding the huge territory - I walked boldly around the hotel more than 10.000 steps a day 2. The beach is a wide strip, sun loungers with umbrellas are arranged in 4-5 rows.
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Let me tell you about the hotel.
From the pros:
1. Very huge, well-groomed, green area. The staff constantly waters, digs, cuts all plantings. Regarding the huge territory - I walked boldly around the hotel more than 10.000 steps a day
2. The beach is a wide strip, sun loungers with umbrellas are arranged in 4-5 rows. There is enough space for everyone, the distance from each other is about 3 meters.
The entrance to the beach is sandy, cleared of corals.
3. Food - the most diverse, everything is in abundance. There is a "children's kitchen".
4. Animation works.
5. Excellent spa, went for a massage - 4 times - were satisfied.
Of the minuses:
1. The hotel is undergoing renovation, but slowly. We didn’t get the rooms very well, you can see the stains on the walls, and the “shabby” furniture, and the bed linen (especially the towels) are not quite suitable for a 5 * hotel.
2. We got into a period of low tide and high tide and very windy weather.
3. Water park - 3 slides, open 2 times a week for several hours.
4. And most importantly - I never again, I repeat, I never want such gala dinners for the New Year - the queues, everything ended very quickly (I'm talking about food) and the food was not very different from ordinary (except decorations). For 2500 UAH per person - this is complete nonsense !!!
In general, this hotel can be awarded a solid 4+.
From the pros:
1. Very huge, well-groomed, green area. The staff constantly waters, digs, cuts all plantings. Regarding the huge territory - I walked boldly around the hotel more than 10.000 steps a day
2. The beach is a wide strip, sun loungers with umbrellas are arranged in 4-5 rows. There is enough space for everyone, the distance from each other is about 3 meters.
The entrance to the beach is sandy, cleared of corals.
3. Food - the most diverse, everything is in abundance. There is a "children's kitchen".
4. Animation works.
5. Excellent spa, went for a massage - 4 times - were satisfied.
Of the minuses:
1. The hotel is undergoing renovation, but slowly. We didn’t get the rooms very well, you can see the stains on the walls, and the “shabby” furniture, and the bed linen (especially the towels) are not quite suitable for a 5 * hotel.
2. We got into a period of low tide and high tide and very windy weather.
3. Water park - 3 slides, open 2 times a week for several hours.
4. And most importantly - I never again, I repeat, I never want such gala dinners for the New Year - the queues, everything ended very quickly (I'm talking about food) and the food was not very different from ordinary (except decorations). For 2500 UAH per person - this is complete nonsense !!!
In general, this hotel can be awarded a solid 4+.
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Room on the first floor overlooking the pool. Hot water is always available. The soundproofing on the first floor is excellent. No one is heard. The area is very beautiful. Food without frills. Guests: Ukraine, Russia, Poland, Czech Republic and Italy. Who wants a relaxing holiday, then you will like it. I had a birthday.
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Room on the first floor overlooking the pool. Hot water is always available. The soundproofing on the first floor is excellent. No one is heard. The area is very beautiful. Food without frills. Guests: Ukraine, Russia, Poland, Czech Republic and Italy. Who wants a relaxing holiday, then you will like it. I had a birthday. They didn’t tell anyone, somehow they themselves found out and brought a cake - it was nice. The only strange thing is that there is no kettle in the room. There is no bus to the city, as in a neighboring hotel for 5 euros, either, only a taxi. So if you rely on pharmacies or mangoes, then either take medicine from home or pay $ 25 round trip for a taxi)) Souvenir shops are not very good. We ordered a taxi from Kyiv (airport - hotel). Vodafone is not sold at Marsa Alam airport, so we asked the driver to stop by Marsa Alam to buy internet cards. But there are more pluses. You look at the beauty and do not see the cons. God willing, we will definitely return. Thank you all for a pleasant stay.
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• 6
Botanical garden, many palm trees, flowers, shrubs. Wonderful landscaping. Friendly staff. The cozy area is all green. Good food! Turquoise sea, sandy sunset.
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Botanical garden, many palm trees, flowers, shrubs. Wonderful landscaping. Friendly staff. The cozy area is all green. Good food! Turquoise sea, sandy sunset.
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• 5
• traveled 2 years ago
1: Food is not edible, raw potatoes, raw fish, zero waste. What is not eaten for breakfast is given for lunch, what is not eaten for lunch is given for dinner. Queues for food for 20-30 minutes. Anti-sanitary conditions !!!! ! All in the dirt in the "dining room" 2: Beach with a rocky entrance, go to a depth of 200 meters - there is no pier! Fish like in the river no more! There are no turtles there!!! 3: Animation for 1+ like at a school disco, nothing interesting and everyone is waiting for the holiday, after 10 minutes they go to the cafe.
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1: Food is not edible, raw potatoes, raw fish, zero waste. What is not eaten for breakfast is given for lunch, what is not eaten for lunch is given for dinner. Queues for food for 20-30 minutes. Anti-sanitary conditions !!!! ! All in the dirt in the "dining room"
2: Beach with a rocky entrance, go to a depth of 200 meters - there is no pier! Fish like in the river no more! There are no turtles there!!!
3: Animation for 1+ like at a school disco, nothing interesting and everyone is waiting for the holiday, after 10 minutes they go to the cafe.
4: Alcohol... it is not there, there is a palette in the bar of 3 types - beer, gin, whiskey - ALL FOR ONE TASTE! Diluted yupi juice.
5: Beautiful hotel grounds! The whole holiday ate tomatoes and eggs, swam 2 times in the sea and 1 time in the pool (barely warm one).
2: Beach with a rocky entrance, go to a depth of 200 meters - there is no pier! Fish like in the river no more! There are no turtles there!!!
3: Animation for 1+ like at a school disco, nothing interesting and everyone is waiting for the holiday, after 10 minutes they go to the cafe.
4: Alcohol... it is not there, there is a palette in the bar of 3 types - beer, gin, whiskey - ALL FOR ONE TASTE! Diluted yupi juice.
5: Beautiful hotel grounds! The whole holiday ate tomatoes and eggs, swam 2 times in the sea and 1 time in the pool (barely warm one).
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1. Wi-fi - no. You need to buy a SIM card. 2. Number. Checked in in the evening. The impression was terrible. Terrible, musty smell. Weathered 4 days! Bed linen not fresh. They put a large towel (beach) in my hands, it was dirty, smelly, with dried spots. The furniture is old, everything is dilapidated. The safe did not work, called to set up.
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1. Wi-fi - no. You need to buy a SIM card.
2. Number. Checked in in the evening. The impression was terrible. Terrible, musty smell. Weathered 4 days! Bed linen not fresh. They put a large towel (beach) in my hands, it was dirty, smelly, with dried spots. The furniture is old, everything is dilapidated. The safe did not work, called to set up. There was shower gel and a shower cap. The water in the sink was clogged. There is no soundproofing.
3. The kitchen is original. I didn’t like that in order to catch something tastier you need to come to the opening. Fruits: oranges, melons were sour. From the exotic were dates, And then not always sweet. The fish was given with scales, it was impossible to eat.
There were mosquitoes. It's good that I took a fumigator and a spray with me.
There was no animation. There was yoga in the morning and in the evening.
The territory is good, well-groomed, a lot of greenery. The view from the balcony was wonderful. , The sea is not far, But before you can take a dip, you need to walk for a long time along the shallows of 400 meters. I did not see a reef, coral areas: I saw only one and it was very, very small. The wind was blowing and there were waves. Didn't swim far because of the waves. There were fish. Enter the sea on the sand in only one place, the rest of the coast is all rocky. Of the Russian-speaking staff, only the admin, the rest pretend not to understand.
2. Number. Checked in in the evening. The impression was terrible. Terrible, musty smell. Weathered 4 days! Bed linen not fresh. They put a large towel (beach) in my hands, it was dirty, smelly, with dried spots. The furniture is old, everything is dilapidated. The safe did not work, called to set up. There was shower gel and a shower cap. The water in the sink was clogged. There is no soundproofing.
3. The kitchen is original. I didn’t like that in order to catch something tastier you need to come to the opening. Fruits: oranges, melons were sour. From the exotic were dates, And then not always sweet. The fish was given with scales, it was impossible to eat.
There were mosquitoes. It's good that I took a fumigator and a spray with me.
There was no animation. There was yoga in the morning and in the evening.
The territory is good, well-groomed, a lot of greenery. The view from the balcony was wonderful. , The sea is not far, But before you can take a dip, you need to walk for a long time along the shallows of 400 meters. I did not see a reef, coral areas: I saw only one and it was very, very small. The wind was blowing and there were waves. Didn't swim far because of the waves. There were fish. Enter the sea on the sand in only one place, the rest of the coast is all rocky. Of the Russian-speaking staff, only the admin, the rest pretend not to understand.
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Very green and clean area. Like a botanical garden. Rooms with old furniture and very worn linens. But the room is clean. The food is good, as for Egypt. But the review is not about that. I'm not afraid, I want to warn you. Very close to the shore, two stingrays were seen up to the chest. People even went there without shoes.
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Very green and clean area. Like a botanical garden. Rooms with old furniture and very worn linens. But the room is clean. The food is good, as for Egypt. But the review is not about that. I'm not afraid, I want to warn you. Very close to the shore, two stingrays were seen up to the chest. People even went there without shoes. A man who was resting at the same time with us, knee-deep, stepped on an electric ramp on our beach, walked without shoes, he had not yet had time to put on flippers. He spoke cowardly normally. And a man from a nearby hotel, Deep Blue, saw a stone up to his chest in the water. This is a very dangerous fish. Be careful not to walk without shoes. Although the stone and shoes do not save from fish, they say. The Red Sea is beautiful, but you need to be very careful not to touch ANYTHING with your hands.
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• 13
I was with my wife from 13.11. 21 to 21.11. 21. We got very mixed feelings! Pros: beautiful, well-groomed, clean area. Such a green hotel in Egypt is not seen. The beach is wide, clean, lots of umbrellas and sun loungers. We didn't use the pools, we swam in the sea. Very gentle entry into the water, 300-400 meters you need to go to go up to the neck.
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I was with my wife from 13.11. 21 to 21.11. 21. We got very mixed feelings!
Pros: beautiful, well-groomed, clean area. Such a green hotel in Egypt is not seen. The beach is wide, clean, lots of umbrellas and sun loungers. We didn't use the pools, we swam in the sea. Very gentle entry into the water, 300-400 meters you need to go to go up to the neck. The reef is big far away, 800 meters, the rescuers don't let it in, there are several small ones nearby. There is not a wide variety of fish. But stingrays and turtles come up! ! Beachboys are handsome, they try very hard. There was practically no animation, but we were not interested in it.
The food is so-so, like a lot of things, but there is nothing to eat. In the canteen (not a restaurant) you need to go to the opening in order to catch something tasty)) sweets are given out in portions. Constant queues and something they run out of: food, dishes, clean appliances. The food is like a quest))) my wife is in line for omelettes, I am for coffee, she is for salads, I am for desserts. Then run and find clean appliances. There is only ONE women's and men's toilet and a washstand in the canteen!! ! Liquid soap is there every other day! We went with our sanitizer. Many guests lay with disorders for 1-2 days. The unsanitary conditions are terrible!!!
Bars: well done bartenders, they try. But they don’t give powdered wine at the bars, only in the dining room during lunch and dinner. The rest of the range of drinks as everywhere in Egypt.
Room: large, spacious, relatively clean, beautiful view of the pool. Now about the main thing - from the room there is a door to the next room! No soundproofing! You sleep, go to the toilet with your neighbors!! ! These doors are available in almost all rooms on the 2nd and 3rd floors. There were BUGS in the room!! ! They asked, then cursed for 3 days, offered money to change the number. So they lived with bedbugs and neighbors. The number was not changed, they said, you do not understand this is a very good number. To change the towels for clean ones, you had to go and ask yourself.
Summary: the hotel is not at all 5 stars, who is ready to live on vacation with bedbugs and neighbors, for the sake of the beautiful sea and garden, you can go !! !
Pros: beautiful, well-groomed, clean area. Such a green hotel in Egypt is not seen. The beach is wide, clean, lots of umbrellas and sun loungers. We didn't use the pools, we swam in the sea. Very gentle entry into the water, 300-400 meters you need to go to go up to the neck. The reef is big far away, 800 meters, the rescuers don't let it in, there are several small ones nearby. There is not a wide variety of fish. But stingrays and turtles come up! ! Beachboys are handsome, they try very hard. There was practically no animation, but we were not interested in it.
The food is so-so, like a lot of things, but there is nothing to eat. In the canteen (not a restaurant) you need to go to the opening in order to catch something tasty)) sweets are given out in portions. Constant queues and something they run out of: food, dishes, clean appliances. The food is like a quest))) my wife is in line for omelettes, I am for coffee, she is for salads, I am for desserts. Then run and find clean appliances. There is only ONE women's and men's toilet and a washstand in the canteen!! ! Liquid soap is there every other day! We went with our sanitizer. Many guests lay with disorders for 1-2 days. The unsanitary conditions are terrible!!!
Bars: well done bartenders, they try. But they don’t give powdered wine at the bars, only in the dining room during lunch and dinner. The rest of the range of drinks as everywhere in Egypt.
Room: large, spacious, relatively clean, beautiful view of the pool. Now about the main thing - from the room there is a door to the next room! No soundproofing! You sleep, go to the toilet with your neighbors!! ! These doors are available in almost all rooms on the 2nd and 3rd floors. There were BUGS in the room!! ! They asked, then cursed for 3 days, offered money to change the number. So they lived with bedbugs and neighbors. The number was not changed, they said, you do not understand this is a very good number. To change the towels for clean ones, you had to go and ask yourself.
Summary: the hotel is not at all 5 stars, who is ready to live on vacation with bedbugs and neighbors, for the sake of the beautiful sea and garden, you can go !! !
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• 24
The first time I was in Marsala, I wanted to try something new for a long time. The hotel is great, but at first I didn't like the simplicity of the room and even snorted about the old TV. But later she changed her mind. . . In order: we arrived with a departure delay of 7 hours, study. But sandwiches, vegetables, juice were waiting for us at the lobby.
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The first time I was in Marsala, I wanted to try something new for a long time. The hotel is great, but at first I didn't like the simplicity of the room and even snorted about the old TV. But later she changed her mind. . .
In order: we arrived with a departure delay of 7 hours, study. But sandwiches, vegetables, juice were waiting for us at the lobby. We've been taken care of! It is very nice. The rooms are simple, as I said before, but everything is functional. The area is just great! Clean, well-groomed, the birds sing and are not afraid to pose for photographers. Incredible flowers, beds of giant cacti. The food is good, varied, there is a diet menu, a children's menu, and there were seafood. The audience at the hotel is not noisy, calm Germans, Italians, Czechs, Poles, Ukrainians... which pleased, there were absolutely no Arab vacationers. For people with wheelchairs there are ramps - very convenient. The water in the pool is clean, constantly cleaned.
The sea is beyond praise! Transparent, laser. I love to swim, so I liked everything despite the long entry into the sea. I swam on corals - there are fish, they are not as diverse as Charme, but here you can see turtles in their natural environment! I was lucky and I saw different turtles for three days in a row! Just puppy delight! There is entertainment in the hotel, but I visited aqua aerobics every day, I liked it very much! The spa area is great too. Went for a massage. I had a massage therapist Samar, nice. The massage is very professional, I say this as a winner of the championships. I recommend! Cleopatra complex (scrubing+hammam+sauna+massage) is magnificent! All in all, it was a very good holiday. I recommend.
In order: we arrived with a departure delay of 7 hours, study. But sandwiches, vegetables, juice were waiting for us at the lobby. We've been taken care of! It is very nice. The rooms are simple, as I said before, but everything is functional. The area is just great! Clean, well-groomed, the birds sing and are not afraid to pose for photographers. Incredible flowers, beds of giant cacti. The food is good, varied, there is a diet menu, a children's menu, and there were seafood. The audience at the hotel is not noisy, calm Germans, Italians, Czechs, Poles, Ukrainians... which pleased, there were absolutely no Arab vacationers. For people with wheelchairs there are ramps - very convenient. The water in the pool is clean, constantly cleaned.
The sea is beyond praise! Transparent, laser. I love to swim, so I liked everything despite the long entry into the sea. I swam on corals - there are fish, they are not as diverse as Charme, but here you can see turtles in their natural environment! I was lucky and I saw different turtles for three days in a row! Just puppy delight! There is entertainment in the hotel, but I visited aqua aerobics every day, I liked it very much! The spa area is great too. Went for a massage. I had a massage therapist Samar, nice. The massage is very professional, I say this as a winner of the championships. I recommend! Cleopatra complex (scrubing+hammam+sauna+massage) is magnificent! All in all, it was a very good holiday. I recommend.
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• 24
• traveled 3 years ago
Elite nursing home for Italians, quiet and peaceful, cultural, clean, very green, lots of flowers and palms, swimming pools. The staff is polite, no beggars. The rooms are large, all with balconies, everything is very clean, the furniture and bedding are old, but everything works. The sea is a beautiful turquoise, very far shallow, but!! ! Due to the constant strong wind, it is not possible to swim or swim in it.
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Elite nursing home for Italians, quiet and peaceful, cultural, clean, very green, lots of flowers and palms, swimming pools. The staff is polite, no beggars. The rooms are large, all with balconies, everything is very clean, the furniture and bedding are old, but everything works.
The sea is a beautiful turquoise, very far shallow, but!! ! Due to the constant strong wind, it is not possible to swim or swim in it. Water overflows in the face, you can’t stand up to your neck in water and you can’t lean out higher, it blows with the wind. Go to the depth for 10 minutes in the water up to your knees and buttocks (high tide). There is no reef, or rather it is, but you need to swim to the open sea for at least a kilometer, and the lifeguard will not let you swim there, gets into the boat and is already near you))) there are quite a few fish, but there are
The food is ok, above average. There is a bar on the beach.
The sea is a beautiful turquoise, very far shallow, but!! ! Due to the constant strong wind, it is not possible to swim or swim in it. Water overflows in the face, you can’t stand up to your neck in water and you can’t lean out higher, it blows with the wind. Go to the depth for 10 minutes in the water up to your knees and buttocks (high tide). There is no reef, or rather it is, but you need to swim to the open sea for at least a kilometer, and the lifeguard will not let you swim there, gets into the boat and is already near you))) there are quite a few fish, but there are
The food is ok, above average. There is a bar on the beach.
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