Отель-то хороший....Ну русских селят не в 5 звезд, а на выселки The hotel is good .... Well, Russians are settled not in 5 stars, but in settlements

We rested in Marsa Alam from November 7 to 17.2009. Of course, we did not believe in the previously published reports of tourists who had already experienced all this before, but according to the established tradition, for some reason we thought that this would not happen to us. And they were wrong. Everything was standard: we arrived at the hotel, we were told that there were no rooms that we paid for (that is, standard), and they promised to move the next day. The rooms where we were supposed to spend one night looked like a barn inside. I'm not sure they even deserve 3 stars. These settlements are called Kahramana Garden View and are in fact a reservation exclusively for Russians. Room numbers start with the number 3. For reference, "normal" standard numbers start with the numbers "1" or "2". It is they who have the category of 5 stars, as well as an area of ​ ​ ​ ​.55 square meters and everything else, including the sea view. In general, ALL the Russians who arrived ended up in this very Kahramana Garden View. Needless to say, the next day, no one was going to move us, saying that our rooms were never free. The scandal took the whole (! ) day, while we saw people leaving the vacated rooms, and immediately arriving and settling in them....Italians. Apparently, the Italians are not that much more scandalous, they rather receive a huge penalty from their agency in such cases, and the hotel prefers not to pay and settle them where they bought the trip. We were (and probably remain) completely powerless and we can only make trouble. As happens in such cases, the hotel management kept getting confused in the testimony, claiming that there were no rooms, that there were, but there was no electricity, that the rooms would definitely be tomorrow, or something else. The Pegasus guide first answered the phone and talked to us, then did not answer the phone for several hours, and after 5 hours he finally arrived, but did not help in any way and left. In general, friends, I sum up: after spending one more night in our sheds, and having a few quarrels in the morning, we moved to the neighboring hotel Kalimeru, where it is much better. Some of the Russians lost heart, broke down, didn’t make a fuss, and spent their vacation in these stables, believing that there are such 5 stars, or that it’s not worth spending a day and a half sitting at the reception like us and demanding to fulfill the conditions contract. Someone went to another hotel 30 km away in the direction of Marsa Galeb and we do not know their fate.
Friends! Who wants to practice: English, negotiation technique, drinking a bar "out of spite" for the whole day, play the game "you're lying to me now, but I'll try to catch you on this", etc. - welcome to Kahramana. To everyone else - try to find out before departure how to behave correctly (from a legal point of view) in such situations, and....choose normal hotels, gentlemen! Everyone have a great holiday!