Would never return.

Written: 30 june 2019
Travel time: 19 — 29 may 2019
Your rating of this hotel:
4.0
from 10
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There was a good price for a certain period, so we chose this hotel. Check in was a real nightmare. We were settled for an hour and a half, or rather, our struggle for a clean bed lasted so long.
We arrived around midnight, naturally, we wanted to get some rest as soon as possible. We were presented with a regular room, but not cleaned at all. Moreover, the bed was not even changed. To my requests to change the bed, the staff, in particular Ibrahim, who was at the reception, answered that there was no one to do this at night, and in general there was no clean linen. After three visits to the reception, I was finally given 3! sheets for three people! I came with the children, the guide warned that we should be fed, I asked for at least tea and sandwiches. They gave me three plates of dry buns with inedible cheese, I returned it because it was impossible to eat. You understand that after such a "hospitable welcome", the mood, to put it mildly, was thoroughly spoiled. Only on the second day, after contacting the senior manager, we completely changed the linen and cleaned the room.
The dishes are really, as they wrote in previous reviews, chipped. Sometimes poorly washed, especially glasses. There were tubes in drinks with traces of lipstick!!! ! When asked to wash the glasses well, the waiter assured me that it was perspiration from the cold, and not dirt. I personally saw how the waiter cleans up at the pool bar and after washing the floor, with the same mop that washed the floor - washed the countertop on which the dishes are!

Sometimes I noticed that cola was added to unfinished drinks (non-waste production) and offered to vacationers.
The beach is far away, but the bus traveled regularly. Beach to become urban.
The food is monotonous but you can eat. The hotel looks "killed" Was a good price for a certain period so chose this hotel. Check in was a real nightmare. We were settled for an hour and a half, or rather, our struggle for a clean bed lasted so long.
We arrived around midnight, naturally, we wanted to get some rest as soon as possible. We were presented with a regular room, but not cleaned at all. Moreover, the bed was not even changed. To my requests to change the bed, the staff, in particular Ibrahim, who was at the reception, answered that there was no one to do this at night, and in general there was no clean linen. After three visits to the reception, I was finally given 3! sheets for three people! I came with the children, the guide warned that we should be fed, I asked for at least tea and sandwiches. They gave me three plates of dry buns with inedible cheese, I returned it because it was impossible to eat. You understand that after such a "hospitable welcome", the mood, to put it mildly, was thoroughly spoiled. Only on the second day, after contacting the senior manager, we completely changed the linen and cleaned the room.
The dishes are really, as they wrote in previous reviews, chipped. Sometimes poorly washed, especially glasses. There were tubes in drinks with traces of lipstick!!! ! When asked to wash the glasses well, the waiter assured me that it was perspiration from the cold, and not dirt. I personally saw how the waiter cleans up at the pool bar and after washing the floor, with the same mop that washed the floor - washed the countertop on which the dishes are!
Sometimes I noticed that cola was added to unfinished drinks (non-waste production) and offered to vacationers.
The beach is far away, but the bus traveled regularly. Beach to become urban.

The food is monotonous but you can eat. The hotel also looks dead because of the old couch beds on which you sit, because it is impossible to lie on them, as they are stretched and you can only sit.
In short, I would not recommend this hotel.
And yes,... administration. . . pay attention to the managers at the reception. Many tourists said that they beg for dollars and put people in bad and cramped rooms above the dining room, when there are many free rooms near the pool. Don't say you can do it, do it!! !
Translated automatically from Russian. View original