Питание, море супер.., сервис отстой! The food, the sea is super .., the service sucks!

We rested with 2 small children, advised in the company Teztour. Settled only after dinner, on the 1st floor overlooking the pool and the sea, king size bed. The room is a bit worn out, you know, there are little things . . , somewhere the drawer is broken, where the curtains are stained, etc. Another feature of this hotel is that all rooms have only tiles on the floor, which is not convenient with children. After the first day, did not get enough sleep, as the music played until 12 (by the pool). The next day I lost as much as 3 hours to get a quieter room. The peculiarity of the hotel is that the staff, especially at the reception, is absolutely stupid, I would like to single out Anna from them, (every day pesters with questions about what they liked, what they didn’t like, wishes, and addresses everyone to “you”, writes everything down and to no purpose ). In general, to change the number, you need to contact several times, to different people and constantly remind.
As a result, we were given the 3rd floor . . , and since the hotel does not have an elevator, we had to dangle with a baby every day, but they couldn’t help us with anything else... But the pluses of the hotel: excellent European food, fish, meat, everything is very tasty. . , fruits (melon, apples, oranges, pears, grapes, no mangoes), there is also a children's menu, sometimes ice cream, full of sweets. The entrance to the sea is super, clean, the fish are colored, in general a class.