Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
5.0
Cleanliness:
7.0
Food:
1.0
Amenities:
6.0
We arrived at the hotel with my husband, in Sharm for the second time. In February we were at the Sea Beach 4 * hotel, now we chose 5 *, because they wanted a higher level + to celebrate my 35th birthday. We focused in advance on the birthday at our travel agency, they made a note on the tour and we were sure that everything would be ok. But OK was only in my dreams, because my holiday is deeply parallel to the hotel and no one remembered about it. The girl on the guest relation, in response to my question about how birthday people are congratulated, spoke beautifully about the cake that is baked and presented to the birthday person. But I heard this marvelous story only the next day after my "wonderful holiday" and solely as an answer to my question.
In order. We arrived at the hotel at 8-30, settled us at 14-40 (official check-in at 14-00 according to the rules) - we were deigned at 14-40 only because one of the women who had come with us simply lost her nerve and she started on them yell.
Prior to this, the reception staff, including a Russian-speaking girl, fed us with the phrases "your room is not ready, please wait 5-10 minutes. " The wait went on for hours. By the way, the girl is quite arrogant, despite the fact that she is of Slavic appearance. My husband and I are uncomfortable with her. The feeling that it was our fault that we were not given a room for such a long time. By the way, she also likes to sit with Guest Relation, so it’s very problematic to come up and ask something - you don’t want to interrupt their cute conversations.
There are no questions about the number. Big, beautiful. Unless the smell from the bathroom, which appeared on the first night, was very annoying. We went to the reception, they pretended that they heard us, but no one came. By the way, there was a girl stuck in the toilet at the reception with me. I went to the reception staff, they again pretended to hear, but within 10 minutes no one went to save her. I contacted Gest Relation and she resolved the issue.
In the room, the constant bath is embarrassing - there is a huge pool under us, and from the heat there is constant evaporation. The wind does not fly in to us - only the steam room, so it's not easy to sit on the balcony. You can only stay in the room with the air conditioner on, otherwise you will suffocate) On the third day I got herpes - just when my husband's temperature rose to 38.9.
Sea and beach. The hotel is full, the sunbeds are all occupied, the exit is to come at 7 am and borrow. The area for swimming is small, and at rush hour, when everything is in the water, the mattress is uncomfortable - there is always a feeling of the crowd and the fear of swimming on someone. The swimming area is fenced with buoys and you can’t swim beyond it, including because they carry bananas, tablets and other things there. The sea itself is wonderful, and it’s good that the entry is not ankle-deep for a kilometer. It pleased. But it's tight.
Food. On the first day, I was surprised by the people who ate pasta with chicken. With such a "variety" of food.
And on the third day out of 12, we also started eating pasta. Because this is not a variety - but stupid groundhog day. Same thing for breakfast. I don’t even go to closed dishes, because I learned their location by heart - scrambled eggs, potatoes, white rice and so on. Who cares about eating potatoes and rice for breakfast? There is no variety of seafood described in the reviews. On the first day there were boiled octopuses, but they were extremely difficult to chew. My husband and I then boldly decided not to take octopuses anymore - naive, they were never offered to us here again. As well as crabs, shrimps, mussels and other marine creatures. For me, this was my only interest in eating at this hotel, since I don't eat meat. Very disappointed. As well as salads. They do not want to take even in appearance. But I forced myself, I took it. It's not tasty. In the same Sea Beach there was different food every day, and I wanted to eat it !! ! Delicious and varied. Here they paid one and a half times more for the tour, and I am very sorry about that.
By the way, God forbid you come to eat not at the opening! Wait in line at the entrance to the dining room, and when you enter, you will see tables without chairs. Yes, this is because Ukrainians are very fond of taking chairs and sitting at tables designed for four - five or six people each. And the waiters, even if they are told to bring chairs, will either not understand, or they will play the fool.
There are many sweets, but they are insipid. My favorite baklava here is dry, not soaked. We went on an excursion - there was real soaked baklava, super. Nothing at the hotel. Of the fruits, 1 time was a watermelon. In July. On excursions, they are sold in tons, and again, they were eaten there very tasty and juicy. At the hotel, the watermelon was once inedible, the melons were also useless.
Alcohol. Husband tried to order a rum cola. I took a sip, then drank the coal. Didn't order again.
The bar at the reception is open until 12 at night, but you can’t get to it.
A line of 500 people, the bartenders do not even top up the fanta (half a glass - to catch), for coffee in the evening you need to stand for about 20 minutes. The reception itself is dirty sofas, the smell of some kind of incense is very sharp and unpleasant. And even on these sofas in the evening there are no places. Compared to Sea Beach, where there are huge soft sofas, a pleasant smell and relaxing music.
My husband felt bad in the middle of the night - the temperature rose, he went to the reception - there is no thermometer. I asked one of the tourists, measured - 38.9.
In the morning I went to the reception again - again there was no thermometer. Guest Relation said that someone took it and did not give it away, and you can buy it at a pharmacy. Let's go buy for $ 7, the thermometer showed 37.6 for me. I'm sorry as long as I'm healthy. My husband showed 37. Thank you. The thermometer was thrown away.
We asked the Guest Relation what to do if we go to Cairo on an excursion from Join Up, and there was a temperature at night.
She said that the money for the tour will not be returned (such are their rules) - and the money is $ 110 per person + go back and forth for 8 hours. I still had to go despite what happened. Excursion by the way - half - shopping for oils, cotton and papyrus, instead of visiting really interesting places in Cairo. As a result, 2 hours in the Museum of Egypt, and 2 hours shopping, where stupidly bred for money. Pyramids and the Sphinx - in addition to the stones themselves - crowds of sticking locals, spoiling the mood. We dined as part of an excursion to Giza in a restaurant where only baklava and oranges were edible. +Crowd of waiters standing above you offering 0.5 cola for 2 bucks and slapping hands when trying to drink their water. One of our tourists tried to squeeze an orange into a glass and drink the juice - the glass was taken away from him. Disgusting and disgusting.
Animation in the hotel. Guys-animators, are you even alive? For all the time, only 1 girl Vlada came up, she told everything.
The rest of the girls are like dolls, their role is not clear to me. The boys are working on the beach - Egyptians from the animation. The animation itself takes place in the amphitheater, which is very inconvenient. It's stuffy there, the invited dancers fall asleep during the dance. We didn't sit and left. You should learn from the animation at Sea Beach. There is a fire there, my friend and I slept for 4 hours a day. The guys know how to take an interest, make friends, make a show - and all this with a soul. What do they have a show in a restaurant on the beach, and a disco in the hotel (there is nothing like this here), and then there is an exit disco, and interesting shows with pyrotechnics, dancers, all alive and active. We still communicate with some of those animators. Here everyone is half dead.
In general, this is not a five and not worth the money. I really regret that I came to Barcelo. Especially on your BIRTHDAY.
The second part is an addition to my review of 29.07. 2018.
From the fifth day of our stay at the hotel, my husband and I began to have diarrhea. Non-stop.
I cannot express in words my inexpressible feelings from this trip. In Belarus, such a hotel would have already been closed by a sanitary and epidemiological station.
Request to dear administration: no longer try to call my husband and I for a "heart-to-heart talk" at the reception. You can write another billion "reviews", which, among other things, I fell for. But I will do everything to ensure that people know the truth, and not spend their entire well-deserved vacation on the toilet.
Dear tourists. Carefully read ALL reviews about this hotel on all travel portals.
In order. We arrived at the hotel at 8-30, settled us at 14-40 (official check-in at 14-00 according to the rules) - we were deigned at 14-40 only because one of the women who had come with us simply lost her nerve and she started on them yell.
Prior to this, the reception staff, including a Russian-speaking girl, fed us with the phrases "your room is not ready, please wait 5-10 minutes. " The wait went on for hours. By the way, the girl is quite arrogant, despite the fact that she is of Slavic appearance. My husband and I are uncomfortable with her. The feeling that it was our fault that we were not given a room for such a long time. By the way, she also likes to sit with Guest Relation, so it’s very problematic to come up and ask something - you don’t want to interrupt their cute conversations.
There are no questions about the number. Big, beautiful. Unless the smell from the bathroom, which appeared on the first night, was very annoying. We went to the reception, they pretended that they heard us, but no one came. By the way, there was a girl stuck in the toilet at the reception with me. I went to the reception staff, they again pretended to hear, but within 10 minutes no one went to save her. I contacted Gest Relation and she resolved the issue.
In the room, the constant bath is embarrassing - there is a huge pool under us, and from the heat there is constant evaporation. The wind does not fly in to us - only the steam room, so it's not easy to sit on the balcony. You can only stay in the room with the air conditioner on, otherwise you will suffocate) On the third day I got herpes - just when my husband's temperature rose to 38.9.
Sea and beach. The hotel is full, the sunbeds are all occupied, the exit is to come at 7 am and borrow. The area for swimming is small, and at rush hour, when everything is in the water, the mattress is uncomfortable - there is always a feeling of the crowd and the fear of swimming on someone. The swimming area is fenced with buoys and you can’t swim beyond it, including because they carry bananas, tablets and other things there. The sea itself is wonderful, and it’s good that the entry is not ankle-deep for a kilometer. It pleased. But it's tight.
Food. On the first day, I was surprised by the people who ate pasta with chicken. With such a "variety" of food.
And on the third day out of 12, we also started eating pasta. Because this is not a variety - but stupid groundhog day. Same thing for breakfast. I don’t even go to closed dishes, because I learned their location by heart - scrambled eggs, potatoes, white rice and so on. Who cares about eating potatoes and rice for breakfast? There is no variety of seafood described in the reviews. On the first day there were boiled octopuses, but they were extremely difficult to chew. My husband and I then boldly decided not to take octopuses anymore - naive, they were never offered to us here again. As well as crabs, shrimps, mussels and other marine creatures. For me, this was my only interest in eating at this hotel, since I don't eat meat. Very disappointed. As well as salads. They do not want to take even in appearance. But I forced myself, I took it. It's not tasty. In the same Sea Beach there was different food every day, and I wanted to eat it !! ! Delicious and varied. Here they paid one and a half times more for the tour, and I am very sorry about that.
By the way, God forbid you come to eat not at the opening! Wait in line at the entrance to the dining room, and when you enter, you will see tables without chairs. Yes, this is because Ukrainians are very fond of taking chairs and sitting at tables designed for four - five or six people each. And the waiters, even if they are told to bring chairs, will either not understand, or they will play the fool.
There are many sweets, but they are insipid. My favorite baklava here is dry, not soaked. We went on an excursion - there was real soaked baklava, super. Nothing at the hotel. Of the fruits, 1 time was a watermelon. In July. On excursions, they are sold in tons, and again, they were eaten there very tasty and juicy. At the hotel, the watermelon was once inedible, the melons were also useless.
Alcohol. Husband tried to order a rum cola. I took a sip, then drank the coal. Didn't order again.
The bar at the reception is open until 12 at night, but you can’t get to it.
A line of 500 people, the bartenders do not even top up the fanta (half a glass - to catch), for coffee in the evening you need to stand for about 20 minutes. The reception itself is dirty sofas, the smell of some kind of incense is very sharp and unpleasant. And even on these sofas in the evening there are no places. Compared to Sea Beach, where there are huge soft sofas, a pleasant smell and relaxing music.
My husband felt bad in the middle of the night - the temperature rose, he went to the reception - there is no thermometer. I asked one of the tourists, measured - 38.9.
In the morning I went to the reception again - again there was no thermometer. Guest Relation said that someone took it and did not give it away, and you can buy it at a pharmacy. Let's go buy for $ 7, the thermometer showed 37.6 for me. I'm sorry as long as I'm healthy. My husband showed 37. Thank you. The thermometer was thrown away.
We asked the Guest Relation what to do if we go to Cairo on an excursion from Join Up, and there was a temperature at night.
She said that the money for the tour will not be returned (such are their rules) - and the money is $ 110 per person + go back and forth for 8 hours. I still had to go despite what happened. Excursion by the way - half - shopping for oils, cotton and papyrus, instead of visiting really interesting places in Cairo. As a result, 2 hours in the Museum of Egypt, and 2 hours shopping, where stupidly bred for money. Pyramids and the Sphinx - in addition to the stones themselves - crowds of sticking locals, spoiling the mood. We dined as part of an excursion to Giza in a restaurant where only baklava and oranges were edible. +Crowd of waiters standing above you offering 0.5 cola for 2 bucks and slapping hands when trying to drink their water. One of our tourists tried to squeeze an orange into a glass and drink the juice - the glass was taken away from him. Disgusting and disgusting.
Animation in the hotel. Guys-animators, are you even alive? For all the time, only 1 girl Vlada came up, she told everything.
The rest of the girls are like dolls, their role is not clear to me. The boys are working on the beach - Egyptians from the animation. The animation itself takes place in the amphitheater, which is very inconvenient. It's stuffy there, the invited dancers fall asleep during the dance. We didn't sit and left. You should learn from the animation at Sea Beach. There is a fire there, my friend and I slept for 4 hours a day. The guys know how to take an interest, make friends, make a show - and all this with a soul. What do they have a show in a restaurant on the beach, and a disco in the hotel (there is nothing like this here), and then there is an exit disco, and interesting shows with pyrotechnics, dancers, all alive and active. We still communicate with some of those animators. Here everyone is half dead.
In general, this is not a five and not worth the money. I really regret that I came to Barcelo. Especially on your BIRTHDAY.
The second part is an addition to my review of 29.07. 2018.
From the fifth day of our stay at the hotel, my husband and I began to have diarrhea. Non-stop.
I cannot express in words my inexpressible feelings from this trip. In Belarus, such a hotel would have already been closed by a sanitary and epidemiological station.
Request to dear administration: no longer try to call my husband and I for a "heart-to-heart talk" at the reception. You can write another billion "reviews", which, among other things, I fell for. But I will do everything to ensure that people know the truth, and not spend their entire well-deserved vacation on the toilet.
Dear tourists. Carefully read ALL reviews about this hotel on all travel portals.
Translated automatically from Russian. View original
Comments (4)
leave a comment
Show other comments …
