The hotel is absolutely not worth its high price and 5 stars

Written: 28 july 2021
Travel time: 29 april — 6 may 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 5.0
Food: 7.0
Amenities: 5.0
Is there only one name left from the Baron, or has he always been like that?!
Vacationing with my wife. For two for 7 nights the total cost was ~$2100. We have been to Sharm ten times, and we know well what local hotels are capable of at a lower price. We were looking forward to a luxurious stay, as stated in the description of the hotel. We arrived at the hotel around 21:00 and we were checked in pretty quickly. When we entered the room, my soul sank. Room 927 on the 2nd floor: small; cabinet doors as in the pantry in the "Khrushchev", the same entrance door of the room and the railing in the building; view of the street with shops and a tennis court, then the wall of the neighboring hotel - a dead end and "horror"; opposite the balcony on the street there are benches facing the hotel and filled with people - the balcony and the room “turn into a stage”; next to the amphitheater (where there is a children's program then an evening show) and constant noise comes from the street; the street is lit with lanterns, one of which shines right through the window all night. We decided to change rooms in the morning. For $50 we were offered about the same room. For a room with a sea view, they asked for $ 40 per day.
Since the room was slightly larger, we agreed. For an additional $240 we got: the same small bathroom as in the previous room; one of the mattresses is strongly sagging; leak from the shower to the floor; a flashing light above the bathroom mirror; missing hooks for things in the bathroom; non-working upper row of buttons (1-3) in the safe. It would seem - all this is easy to repair or replace, but not in the Baron. For the whole holiday, nothing was really fixed, despite our repeated requests. Only the mattress was replaced with a dirty one, smaller than the size of the bed. But not sold! Also during the week, the water was turned off twice and the light once, throughout the hotel.

As it turned out, discrimination flourishes in the Baron, not even on a national basis, but on a linguistic and geographical basis! The staff primarily serves Arabs and "Western Europe"! If you are a Russian speaker from the former Soviet Union, then your turn may simply not reach!
Translated automatically from Russian. View original