Отдых испорчен Holiday ruined

At the very beginning, upon arrival, everything seemed very good to us, before we entered the room, which we were told not the oldest, but a very new hotel, good rooms, excellent cuisine.... We went into the room and everything, starting with the smell in the room (rotten meat, cigarettes and dampness), “cleanliness”, the atmosphere (the already very old and tired hotel) didn’t suit us right away. We wanted to change the room (we had a superior), but when we saw a better room (Deluxe), we didn’t see any difference, except for the view from the window, we didn’t pay extra in vain and change, since the decoration and smell were the same. But the next day, they began to look for pluses in the fact that we were still in this country for the first time, and in particular in this hotel, the mood improved, we raised it ourselves). During the whole stay at the hotel, not a single cleaning was done properly, every time I caught the cleaner, and for a fee I asked to be cleaned more thoroughly in view of the fact that I have a child! Elementary, as I understood, that cleaning was not normal, this is that the hair in the bathroom (my mother falls very strongly) always remained lying on the floor, no one even cleaned or washed the floors in the bathroom, the towel was not changed until I didn’t ask (for dollars, of course), the bed was changed only for me in 10 days, where I slept with the child, and because the child smeared it with chocolate and it was impossible not to notice it, they never changed my mother ???? . And still they tried to look for pluses and not lose heart) a trifle, okay, although cleanliness is not unimportant for me on vacation with a child (I think any mother will understand me). I read earlier about the guide in previous reviews, maybe this is the same Ahmed that we had. We didn’t like him either, politely and with a smile, we told him that we would not take Excursions through him, so he immediately got pissed off and stopped communicating with us normally, twitching and being rude. We understand of course why, but why make it so obvious. A friend who advised us to this hotel, said how to communicate with them, politely and smilingly, not being rude, then they will be friendly in return. . . but it didn't work with Ahmed!! ! Very nasty ((Kitchen is a separate issue ((((not pleasant, there was nothing, maybe in comparison with the Turkish variety, I could not get used to what was offered, but still there was nothing to eat, the choice made me extremely upset( it just didn’t exist), and the food was tasteless and in general I almost started to cackle from all the chicken I had eaten these days ???????? . let's say, I want to mention Marley most of all)) if you are in this hotel, you know he knows how to show tricks on maps) entertained us several times, pleased us) Well, at the very end, the whole impression just killed, finished off and disappointed - the attitude of the staff. was with us at 12.00, the plane at 23.00, we extended the room until 18.00, left exactly at 18.00 from the room, got ready to go to the dining room to have dinner.... and STARTED.....just handed over the cards at the reception, as the faces of the hotel workers abruptly change from a friendly smile to a poker face, they reached for our hands to remove the bracelet, and then learning that we were going to dinner at all that had begun, they forbade us to go there, dinner was not included even if they extended the day for a separate fee, of course, we began to sort things out, talk, ask for food, we are women and a child (he would not have survived without food before departure) they notified all the hotel staff to follow us ?????? ? ???? ? I took the child and went towards the dining room, just to see what they would do with me, so a whole delegation gathered near the entrance to the dining room, which guarded the entrance there??? ? upset so upset, I was angry, it’s even mild it was said that everyone was pointing their fingers at us, as if we were going to commit a terrorist attack there ??? ? and all they asked was to have dinner before flying away.... asked to feed at least a child. Angry and hungry, we went to McDonald's, which, thank God, was very close, returning back to the hotel with bags and cola from Mack, I'm already angry, but already full??? ? who were resting with me and took them to the reception, so Rauf and Mohammed clicked on us: tsststststst, and even with such a look, oh my bastard, you should have seen it. Then I asked for a book of complaints and suggestions, to which I heard in response: “write better on tripadvisor)” I said: “ok, and I’ll write not only there” What happened next, one of the heads of the kitchen or bar, I don’t remember, ran to me with a piece of paper and a pen with the words: “write all your wishes and suggestions here, I will pass it on. ” . . ??????????????????????? ? I say, well, of course, and then you will use this piece of paper...... !!! ! I'd rather post it on the site. So he immediately spoke in a different way, let's what do you want, I will bring you food ??? ? and most importantly, he sits next to us and sees the packages from Mac. Ohhhh how they spoiled all the impressions about the hotel in general and about the Egyptians themselves ((((I honestly do not recommend this hotel to anyone.