Отель как конфета, фантик красив а внутри кошмар The hotel is like candy, the wrapper is beautiful, but inside is a nightmare

I chose a hotel because of Ramadan, all the normal ones were busy. Led to the assessment and fresh reconstruction.
Outcome:
I was given a room at the very end of the hotel, I asked for 4 hours to settle closer, there were rooms, but they wanted $ 15 for each night. The room is like a closet with a view of the walls and a dump under the window with a window looking at the gnomes. The fact that the reconstruction did not smell is a fact, but it was tolerable. I asked to call the manager, to which they simply did not react to me and did not give any number at all, even a closet))) they wanted to teach me a lesson. The tour operator wrote letters, called, to which he was told to let them sort it out themselves at the reception. And so I missed lunch, I'm hungry without a number. Thanks to our girl, who was the guide of another operator, took me at least something. They gave 6202, they gave 6203, even the drivers laughed because they were driving. The safe is not working, the conder flew F4, I suffered all night so no one picked up the phone.

I asked for an iron not brought, coincidence or punishment is not important. I went on foot, I called the drivers, we don’t know the reception waving. No kettle, no mini bar. And I forgot it was a standard room for one. 3 nights I lived with friends. Cars go to the beach not according to the schedule, but as they want.
Good:
Beautiful hall, delicious food, but only one or two types of meat. All.
I am in Sharm 12 times a year. I haven't seen that service yet.
Of course, in the off season they are goodies, but now it's a nightmare. At the same time, I didn’t suffer from them when they wanted to put the 4th bed in the deluxe with an extra charge for the highest service. And the man, at the request of the child to give dry rations on the plane in the morning, was refused. Here is the 5th run for you.