Постоянные гости Regular guests

We choose this hotel consciously. We do not trust reviews that do not correspond to reality, we consider them custom-made. We do not trust the ambitions of people who rate a hotel on the basis of satisfaction with the provision of their person with alcohol. We believe that all the nuances are resolved, both in life and on vacation.
In relation to Il Mercato, the price-quality ratio is fully consistent.
At the hotel for the sixth time. As regular guests, we were provided with all possible privileges and bonuses. 1. Early check-in. 2. Room upgrade to deluxe category. 3. A plate of fruit and a bottle of wine in the room. Bathrobes, slippers. 4. Late check-out with full board. 5. Free dinner at the restaurant on the top open floor overlooking the evening Sharm El Sheikh and the mountains at sunset. 6. And, finally, we were given the honor of planting a personalized olive tree on the alley of the hotel with the presentation of a certificate on behalf of the main management of the hotel. A wonderful tradition, enchanting mood, a memorable event. We received a photo session of this event as a gift.

We rested 14 nights. Our friendliness was met with friendliness and a cordial welcome. We are satisfied with the service, cleaning, transfer to the beach. And the restaurant is generally unbeatable.
The food is good and varied. Most importantly, fresh and well served. Two or three types of meat, chicken (grilled, chops, deep-fried, stew), liver, fish (fried, steam, deep-fried), meatballs, soups, salads, national dishes, cakes, two or three types of fruit - for lunch and dinner. For dinner, there is also a separate cut of meat (tenderloin), tuna, turkey, baked meat and poultry. Drinks are brought by waiters. Coffee-tea bags. There is boiling water, hot milk. Self-service coffee machine in the lobby bar. Drinking water is free of charge in bottles of 0.5 liters in the lobby bar.
The rooms are clean, the linen is clean, the cleaning is good (if you want it better, explain to the cleaner where and how to clean it). The decoration of the rooms and the hotel itself is "tired", restoration is needed. TV - plasma, 4 Russian channels. Safe in the room for free. Hairdryer in the bathroom. There is a kettle and tea and coffee set in the room.
All questions about the service and the number are resolved upon request at the reception. You just need to make sure that your application is recorded. Reception staff speak Russian.
Two pools are heated. There are four pools in total. One with a fountain, one in the deluxe area with color illumination in the evening, two pools on the roof - an active one (animation works) and a relaxation pool. The pools are clean (the negative reviews are false).
Free transfer to four beaches. Admission is free - Terrazina, Reef Beach. Phanar and Palm Beach for a fee. Buses every hour. Take the timetable and coupons for the beach at the reception. Towels around the pools. Buses do not take standing tourists, so they return until they have taken everyone. Therefore, do not worry, do not burst in line at the door of the bus, do not knock down children and the elderly, the bus always returns if it has not taken everyone. During our period it was windy, but warm, air +27-28*, water +24-25*. In the evening, a sweater or windbreaker.

By the New Year and Christmas, there are a lot of illuminations and installations for photography. The hotel sparkles and plays with lights and decorations.
All guests were provided with a free Christmas dinner on December 24 in the evening in the main restaurant. Lots of food, great service and presentation. There were so many dishes! It turned out to be a festive dinner of a high-level restaurant! At the same time - as a gift to all guests. It was very nice.
On the way back, our flight was delayed by 4.5 hours. Our operator Teztur. We, like all the tourists of this flight, were picked up by the operator from the hotels and had a free chic dinner at the Fares restaurant on the Il Mercato promenade. Creamy soup with seafood (shrimps, large crab, squid, fish), a plate with grilled king prawns, fried fish, squid and grilled octopus. Everything is fresh and delicious! Impressions were excellent.
The hotel is definitely recommended. It was full before the New Year, the hotel was full, but all the services coped and there was plenty of food. The second line pays off with an affordable price for tours, an hourly transfer to four beaches, the presence of four swimming pools, active animation, and good food.
A request to spiteful critics to pay attention, first of all, to their own behavior. Contrary to the ban on smoking in the hotel, the tourists themselves in the lobby arrange drunken "gatherings" with smoking, and also smoke rooms. The hotel has designated designated smoking areas. Respect other people's work and rest. And educate, first of all, your children, who are unbridled and dissolute. This is an appeal to those who have requirements for anyone, and not for themselves.