The hotel completely turned our attitude to rest and service in Egypt!

Written: 26 august 2017
Travel time: 5 — 20 august 2017
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 10.0
Yes Yes! The hotel completely turned our attitude towards rest and service in Egypt! I have already been to this country 7 times. The year before last, my mother (72 years old) said: "If you go to Egypt, then it's better nowhere! " It took me a long time to persuade her to go to Egypt. The hotel was recommended by the travel agency.
We arrived late. Dinner brought to the room (free of charge). The room itself is spacious. New refrigerator, all appliances work, Ukrainian channels on flat-screen TV. The beds are large, orthopedic. Sleeping is a pleasure. Upon arrival in Kyiv, at home, on the first night, my mother fell off her sofa : -) Yes, you get used to good things quickly))).
The interior is understated luxury. The territory is clean, well-groomed. Near each plant - a plate with the name.

The beach is large and sandy. For people of age, for children and for me (I swim like an ax), that's it. If you want to see corals, you can take a boat to the second coral beach of the hotel for free. There are always places. Walked along the shore to the beach of a nearby hotel - a huge difference!!!
The animation is restrained and unobtrusive. In the evenings - live music, performances. If you want to light - in a nearby hotel there is a disc player.
Nutrition! O!!!!!! ! All kitchen workers should be fired!! ! ; -) Because of them, I have + 5 kg. !!! ! It is impossible to fight this abundance! There is everything, a lot and insanely delicious! Even regular salads! Fish, meat, poultry, vegetables, fruits, packaged juices, pastries, ice cream without a queue and in unlimited quantities from 12-30 to 17-00!!! ! We decided to show off once and ordered fast food with beer at the beach bar. We tried and went to the main restaurant to eat quail, seafood lasagna, washed down with wine. They turned on walnut cakes and ate it all with figs, dates, etc. Conclusion - there is nothing to show off : -) But seriously, the food is EXCELLENT!! ! Not "bad", not "good" but EXCELLENT!!!
Attitude towards guests at the hotel. I got the impression that they were waiting there exclusively for us. In other hotels it was like this: show $ - maybe they will pay attention to you, do not show $ - free, like plywood from chiffon. Everything is completely different here! They will come up a hundred times and ask: "How are you? Everything is fine? What do you need? "!! ! There were several situations. For example, there is a dress code for dinner (trousers and a shirt/t-shirt). We arrived as always - shorts and T-shirts. I'm in a panic! What to do? ! At the reception they say: "We will bring you trousers for dinner (and absolutely free of charge). I'm still in quiet shock... The guide from ANEX-TOUR calls the director of the restaurant and he says: " Dear guests! You can come in whatever you want! But, I beg you - just not in swimming trunks. "A trifle, but nice. Mom (72 years old) did not endure the trip to Jerusalem. She started vomiting from the heat. She does not get out of bed. The hotel worker Olga (REMEMBER THIS NAME!!!! ) asked : "Why was mom not at dinner? " They told the situation. After 20 minutes in the room there was a vegetable soup on chicken broth with toast" ( ABSOLUTELY FREE! ). Another case. I was sent a role over the internet. By the way, the Internet is free throughout the hotel, in the rooms and even on the beach! So. The role needs to be learned, and shooting the next day upon arrival! Learning from a phone is not an option. Olga kindly printed out the role for me in the font size that I asked for. (ABSOLUTELY FREE! ).

In the evenings we went for a walk. A lot of shops, a very beautiful mosque and the entertainment center "Old Market". There are performances, restaurants, shops. Jewelry stores sell natural stones (black sapphires, garnets, rubies, etc. ). If you want to do more shopping, the hotel will give you an air-conditioned minibus and take you for shopping. ABSOLUTELY FREE!! ! But this is not the kind of shopping where they take you to shops, but this one: they brought you to the shopping area (I don’t remember the name), the driver says: “I’ll be waiting for you at this place in 2 hours. ” Everything! Go have fun! After 2 hours they came, sat down and left for the hotel. If you want to go to the SOHO park (singing fountain, clubs, restaurants, various light figures), you will also be provided with a free minibus.
I was very struck by the attitude of the local population towards older people. Here's who to learn from!
In short: a hotel in which you not only want to return, you want to live there. Rested 1000% Just rested! Silence, calmness, no drunken cries at 4 am: "Good morning, Rossey!!!! " (As it was 2 years ago in Makadi Bay).
I repeat once again: 7 times in Egypt and 9 times in Turkey, but as good as in this hotel, my mother and son have never had it.
And remember one "golden" rule: always stay human and smile more often! You are served not by robots, but by living people!
Here, like, everything is described. If there are questions, I will be happy to answer.
Prosperity to the hotel! Many thanks to all the staff and especially to Olga!! ! I want to come back to you!! !
Translated automatically from Russian. View original