Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
3.0
This is not possible to imagine in a nightmare. It seemed that the hotel survived the bombing in all rooms and what survived was left for further use by vacationers. It doesn’t even smell like 3 stars here, but I’m generally silent about 5. Complete non-compliance with the stated conditions on the hotel website.
Where to begin......?
1. Mold and bad smell, rust on the shower stall, faucet and shower. Doors don't close well. The lining on the ceiling is full of mold and the seams parted from dampness, there are obvious problems with ventilation. The mirror is rusty and cracked, held on by screwed screws. The trash can is crumpled, rusty and won't open at all. And that goes for everything you touch. The bathroom does not meet the sanitary and hygienic standards of a 5 star hotel.
2. There are no towels in the room, so I had to wait 3 hours to take a shower, although the reception promised to bring it in 5 minutes.
3.
The furniture is old, the textiles are literally sprawling, there are holes in the pillows, the wood is chipped. All this has long been unusable.
4. Service at the hotel, or rather its complete absence. Ignore their guests, intolerant attitude towards the American with whom we came to rest. There were offensive comments about her appearance and nationality. Moreover, she was constantly addressed in Russian, although she said several times that she did not know this language and asked to speak to her in English, but she was ignored.
5. Food. Not peeled fish with husks, there were few fruits in the common plate, and when they asked the kitchen staff to cut and give more, he answered that you had enough. He probably knows better how much to eat.
TOTAL:
Lost rest day, as we looked through many rooms, trying to find less killed, but we did not succeed.
Experienced great stress and disappointment due to the complete non-compliance with the declared criteria of 5 stars. There is no desire to stay here a day more. NEVER in your life come to Island View Resort 5 * - Sharm El Sheikh, Egypt.
I hope our review will help people not to make such a mistake!
Where to begin......?
1. Mold and bad smell, rust on the shower stall, faucet and shower. Doors don't close well. The lining on the ceiling is full of mold and the seams parted from dampness, there are obvious problems with ventilation. The mirror is rusty and cracked, held on by screwed screws. The trash can is crumpled, rusty and won't open at all. And that goes for everything you touch. The bathroom does not meet the sanitary and hygienic standards of a 5 star hotel.
2. There are no towels in the room, so I had to wait 3 hours to take a shower, although the reception promised to bring it in 5 minutes.
3.
The furniture is old, the textiles are literally sprawling, there are holes in the pillows, the wood is chipped. All this has long been unusable.
4. Service at the hotel, or rather its complete absence. Ignore their guests, intolerant attitude towards the American with whom we came to rest. There were offensive comments about her appearance and nationality. Moreover, she was constantly addressed in Russian, although she said several times that she did not know this language and asked to speak to her in English, but she was ignored.
5. Food. Not peeled fish with husks, there were few fruits in the common plate, and when they asked the kitchen staff to cut and give more, he answered that you had enough. He probably knows better how much to eat.
TOTAL:
Lost rest day, as we looked through many rooms, trying to find less killed, but we did not succeed.
Experienced great stress and disappointment due to the complete non-compliance with the declared criteria of 5 stars. There is no desire to stay here a day more. NEVER in your life come to Island View Resort 5 * - Sharm El Sheikh, Egypt.
I hope our review will help people not to make such a mistake!
Translated automatically from Russian. View original
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