Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
7.0
Food:
6.0
Amenities:
8.0
We flew to the hotel in the evening, gave us a terrible room as far as possible from the sea on the ground floor with rusty plumbing, a dirty refrigerator, etc. We went to the reception naively believing that for 10-20 dollars they would give us a better room, but at the reception they said, that a good room with a sea view would cost $30 a day, we said that we did not have that kind of money and asked what they could offer us for a one-time bribe of $20. We were offered a room at first glance a little better, but with rusty plumbing, a bent trash can and also without a balcony at all and far from the sea. Then I got angry, took pictures of the most terrible moments, went to the reception, said that this should not be in a 5-star hotel even for free, let alone for $20...
On respshina 2 guys looked at the photo for a long time and condemned that I had an iphon, despite the fact that I didn’t even have the last one, but only the 7th one, in the end they handed over the keys and made it clear that they couldn’t offer anything better for this money. ..
We got into a creepy mini truck, drove into our first room for suitcases and picked up another couple on the way...the woman was indignant that they stink of cigarettes in the room and that she was with children and said that she would not pay anything for a better room . We went into our room, it was not as rusty as the previous ones and looked better, although again without a balcony at all, but with one small window ...
10 yesterday we were already tired and agreed. The next day it turned out that our refrigerator was not working and every day we went to the reception and asked to fix it, they smiled at us, said "yes, of course", and did nothing until the end of the vacation, it was never done. The blanket turned out to be lumpy, the pillow was stained yellow, the floor lamp was rusty and pasted over with adhesive tape (the rest is in the photo).
On Thursday we had a tour from 4 am to 10 am yesterday we came on Wednesday morning, asked to prepare breakfast for us on Thursday morning with us (this is the norm for normal hotels). We were told to come before dinner at the reception. We approached and we were told that breakfast would be at the reception at 4 in the morning, but of course, that on Thursday morning there was already another manager, he made surprised eyes and said that there was nothing.
Beach - people go to the beach from Island View Resort and from another hotel, the same 4-star owner, so finding a free sunbed if you didn’t come at 6 am is extremely difficult, but normal, whole and not stained with ketchup (because they give french fries for a snack with ketchup) is even more difficult, on the very first day beach towels were stolen from us and we had to pay for 2 towels at $ 15 each (we were told that the hotel staff themselves steal, but I can’t confirm).
From the good - a very beautiful reef (but a beautiful reef in Sharm in many hotels), a large area with greenery, with several pools and slides for children (but I don't like pools and I don't have children).
When a friend was asked at the reception, what pleased you in the hotel? She answered - a janitor. And this is true, the boy cleaned the room well, changed towels and for $ 1 every day he made different figures of animals from towels on the bed.
On respshina 2 guys looked at the photo for a long time and condemned that I had an iphon, despite the fact that I didn’t even have the last one, but only the 7th one, in the end they handed over the keys and made it clear that they couldn’t offer anything better for this money. ..
We got into a creepy mini truck, drove into our first room for suitcases and picked up another couple on the way...the woman was indignant that they stink of cigarettes in the room and that she was with children and said that she would not pay anything for a better room . We went into our room, it was not as rusty as the previous ones and looked better, although again without a balcony at all, but with one small window ...
10 yesterday we were already tired and agreed. The next day it turned out that our refrigerator was not working and every day we went to the reception and asked to fix it, they smiled at us, said "yes, of course", and did nothing until the end of the vacation, it was never done. The blanket turned out to be lumpy, the pillow was stained yellow, the floor lamp was rusty and pasted over with adhesive tape (the rest is in the photo).
On Thursday we had a tour from 4 am to 10 am yesterday we came on Wednesday morning, asked to prepare breakfast for us on Thursday morning with us (this is the norm for normal hotels). We were told to come before dinner at the reception. We approached and we were told that breakfast would be at the reception at 4 in the morning, but of course, that on Thursday morning there was already another manager, he made surprised eyes and said that there was nothing.
Beach - people go to the beach from Island View Resort and from another hotel, the same 4-star owner, so finding a free sunbed if you didn’t come at 6 am is extremely difficult, but normal, whole and not stained with ketchup (because they give french fries for a snack with ketchup) is even more difficult, on the very first day beach towels were stolen from us and we had to pay for 2 towels at $ 15 each (we were told that the hotel staff themselves steal, but I can’t confirm).
From the good - a very beautiful reef (but a beautiful reef in Sharm in many hotels), a large area with greenery, with several pools and slides for children (but I don't like pools and I don't have children).
When a friend was asked at the reception, what pleased you in the hotel? She answered - a janitor. And this is true, the boy cleaned the room well, changed towels and for $ 1 every day he made different figures of animals from towels on the bed.
Translated automatically from Russian. View original
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